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Long-serving Horsham postman to be moved from his round

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TrueBlueTerrier
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Long-serving Horsham postman to be moved from his round

Post by TrueBlueTerrier »

http://www.wscountytimes.co.uk/news/loc ... -1-5447033" onclick="window.open(this.href);return false;

A group of residents battling to keep a long-serving postman on their round are taking their campaign to the chief executive of Royal Mail.

Last week, Royal Mail confirmed that Mark Griffin is set to leave his round at the Old Millmeads estate, as part of a reorganisation of delivery routes at Horsham Post Office.

Martin Bruton, 59, who is the street co-ordinator of the Residents and Neighbourhood Watch Scheme for the road, said he now plans to write a letter to Moya Greene, the chief executive of Royal Mail.

He said: “Why can’t they just give us a small explanation of why they have to move our postman and replace him with another?

“This is open to public consultation but it appears that they don’t want to enter into any discussion on it.

“It seems that they do not take into consideration the needs of their customers or the morale of their staff.”

Mr Griffin has been delivering post to locals at the Old Millmeads estate in Horsham for the last 12 years, but Royal Mail intend for him to move rounds next month.

Mr Bruton and others living at Old Millmeads have sent a number of letters to Horsham Post Office in a bid to retain the services of Mr Griffin - the Post Office received ten letters of protest on one day alone.

However, Mr Bruton claims that ‘our pleas have so far fallen on deaf ears’ - which is why he is now writing to Ms Greene.

He added: “One lady is starting up a petition. I am writing to the chief executive of Royal Mail - for what it’s worth.

“I know they say all their staff are excellent but our experience when Mark was away has not been excellent.”

Mr Bruton praised Mr Griffin’s attitude, approachability, reliability, willingness to talk to people and helpful nature.

According to Mr Bruton, no mention was made to Mr Griffin of any effort by his managers to accommodate either his or customers’ requests.

The County Times first reported on Thursday, August 15 that locals were rallying in a bid to prevent the loss of their beloved postman.

What do you think? Are the residents right to campaign, or should they accept change? Email ct.news@jpress.co.uk or comment below.
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Pat Ostman
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Re: Long-serving Horsham postman to be moved from his round

Post by Pat Ostman »

Well this has happened many times before. A revision kicks in, a popular postperson is displaced. Customers draw up a petition, Royal Mail ignore it. Contact Moya Greene, not a jot of good it will do - she's too busy earning millions for nothing, and besides, they will not back down anyway.
However, Mr Bruton claims that ‘our pleas have so far fallen on deaf ears’ - which is why he is now writing to Ms Greene.
So now it will fall on Canadian deaf ears.
He added: “One lady is starting up a petition. I am writing to the chief executive of Royal Mail - for what it’s worth.
Its not.
What do you think? Are the residents right to campaign, or should they accept change?
It doesn't matter what anyone thinks. That person has lost their round. end of.
“It seems that they do not take into consideration the needs of their customers or the morale of their staff.”
:left: :left: :left: :left: :left: :left:
He said: “Why can’t they just give us a small explanation of why they have to move our postman and replace him with another?
The postie knows, ask him. Or could it be he wants to wind up the customers in a small hope a miracle happens. :hmmmm
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cloherty1976
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Re: Long-serving Horsham postman to be moved from his round

Post by cloherty1976 »

Seniority all the time in my book
UnhappyGremlin
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Re: Long-serving Horsham postman to be moved from his round

Post by UnhappyGremlin »

TrueBlueTerrier wrote:A group of residents battling to keep a long-serving postman on their round are wasting their timetaking their campaign to the chief executive of Royal Mail.
:cuppa
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TrueBlueTerrier
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Re: Long-serving Horsham postman to be moved from his round

Post by TrueBlueTerrier »

Petition for postman collects 116 signatures

http://www.wscountytimes.co.uk/news/loc ... -1-5447033" onclick="window.open(this.href);return false;

A petition calling for a much loved postman to remain on his current round in Horsham has collected 116 signatures.

However, last week, despite huge public outcry, Royal Mail confirmed that Mark Griffin is set to leave his round at the Old Millmeads estate from next week, as part of a reorganisation of delivery routes at Horsham Post Office.

Mr Griffin’s customers are desperate to keep their postman, who has been delivering their post for the last 12 years.

Shirley Tomblin, 79, started the petition, but s said she was turned away from the Post Office when she tried to present it on Monday (September 2).

She said: “I got 116 signatures which is excellent. Some people are away but I know they would have signed it as well, but I wasn’t surprised because I know how good he is - he is a fantastic employee.


“A neighbour told me that one lady locked herself out of her house, and Mark managed to get through the window for her, which I think is above and beyond the call of duty.

“A lot of us living alone feel very safe because we know he looks after us. If he sees anything unusual he tells us.

“They didn’t have the courtesy to answer one letter or give me a few minutes, and that isn’t going to foster good relations with the public. What can you do?”

Martin Bruton, 59, who is the street co-ordinator of the Residents and Neighbourhood Watch Scheme for the road, said he plans to write a letter to Moya Greene, the chief executive of Royal Mail.

He said: “Why can’t they just give us a small explanation of why they have to move our postman and replace him with another? This is open to public consultation but it appears that they don’t want to enter into any discussion on it.

“It seems that they do not take into consideration the needs of their customers or the morale of their staff.”

Mr Bruton and others living at Old Millmeads have sent a number of letters to Horsham Post Office in a bid to retain the services of Mr Griffin - the Post Office received ten letters of protest on one day alone.

However, Mr Bruton claims that ‘our pleas have so far fallen on deaf ears’ - which is why he is now writing to Ms Greene.

He added: “I am writing to the chief executive of Royal Mail - for what it’s worth.

“I know they say all their staff are excellent but our experience when Mark was away has not been excellent.”

Mr Bruton praised Mr Griffin’s attitude, approachability, reliability, willingness to talk to people and helpful nature.

The County Times first reported on Thursday, August 15 that locals were rallying in a bid to prevent the loss of their beloved postman.

This was followed by an appearance on BBC Sussex radio by Mr Bruton, where he discussed the issue with presenter Neil Pringle.

When approached for comment, the Post Office reiterated the statement printed in the County Times on August 15.

It read: “It is always gratifying when our customers recognise the hard work of their postman or woman.

“As part of the changes we introduced last month to Royal Mail services in the Horsham area some customers may notice that a different postman or woman will deliver their mail.

“However, we can assure customers that all our staff are trained to the same high standards and quality of service will be maintained.”
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CharlesSpooner
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Re: Long-serving Horsham postman to be moved from his round

Post by CharlesSpooner »

TrueBlueTerrier wrote:
Mr Bruton praised Mr Griffin’s attitude, approachability, reliability, willingness to talk to people and helpful nature.
By being approachable, willing to talk and help out Mr.Griffin is surely not working at optimal speed? :no no
Get the IB involved, a clear case of willful delay. :chuckle