Complaints as Mullion postie numbers cut in half

[TrueBlueTerrier]

http://www.thisisthewestcountry.co.uk/n ... t_in_half/" onclick="window.open(this.href);return false;

The number of postmen delivering in Mullion has been slashed by more than half and some residents are not receiving their letters until 7.15pm.

This was the claim from resident Sue Ormond, from Redannack North, who said problems had begun following a reshuffle by Royal Mail last month.

This affected Helston and parts of the Lizard Peninsula, in TR12 areas where the second part of the postcode starts with a 6 or 7, as well as TR13 areas beginning with 0, 8 and 9.

Residents were warned that new delivery routes could mean people receiving their post later, or in some cases earlier.

However, the company said that all households should have received their post by 3pm in the town and by 4pm to farms and rural areas.

Yet Mrs Ormond claimed this was not the case, as she knew someone who had not received their mail until 7.15pm one day.

The number of delivery staff had been cut from five (four full time and one part time) to two, she added, working from one van.

Mrs Ormond said: “I think it’s disgraceful. There are 1,000 houses in Mullion – it’s supposed to be the biggest village in Cornwall.

“These two chaps are supposed to work from God knows what in the morning and it was half past seven one night when they finished.

“How do they expect them to deliver in the dark when winter comes?”

Royal Mail had already announced that one of the main differences would be extra vans being used, where postmen and women drive the mail to central points in the different delivery areas and then continue to deliver it by hand from the van, to prevent them carrying such heavy and bulky loads from the post office at the start of the day.

Royal Mail spokesperson Adrian Booth said: “We sincerely apologise for delays in the delivery of mail in parts of the Mullion area over a couple of days recently. This has been caused by recent changes made to delivery practices in the area. Staff and managers have been working very hard to ensure that all mail is delivered so that we can provide the high level of service expected by customers.

“We will continue to monitor these new practices and if any customers experience delays as the new systems bed in we would urge them to contact our customer service department on 0845 601 1399. Our deaf and hard of hearing customers can use our Textphone: 0845 600 060.

“In an ever-changing mail market with declining mail volumes, Royal Mail must make best use of all its resources and changes such as those being made in and around Mullion are essential to ensure we can continue to provide the one-price-goes-any

[eastie]

"In an ever-changing mail market with declining mail volumes", that old chestnut again

[clashcityrocker]

Posties have been slashed in half on the Lizard Peninsula?
Icke was right all along.

[motch]

probably got an extra manager in to oversee it all..

[dvbuk55]

Well if it was taking 4 fulltime and 1 part timer doing 1000 houses....................you can certainly understand why RM want modernisation.

[hampshireman]

Well if it was taking 4 fulltime and 1 part timer doing 1000 houses....................you can certainly understand why RM want modernisation.

It does of course depend on the walk. Number of calls does not always reflect.


My hardest walk had only 243 calls. That was not easy

[dvbuk55]

Well if it was taking 4 fulltime and 1 part timer doing 1000 houses....................you can certainly understand why RM want modernisation.

It does of course depend on the walk. Number of calls does not always reflect.


My hardest walk had only 243 calls. That was not easy

Absolutely but if a 1000 drop walk with 4 and 1/2 people has been dropped down to 2................................. by the same token we once had a 1200 drop walk for 1 person - I think the simple math speaks volumes.

[fishtank]

It's probably the case that the village itself is now done by one P&L pair whereas in the past certain areas of the village would be picked up by different rural drivers along with the rest of their rural delivery.
I would doubt very much that a single 1000 call village alone took 4 and a half posties to cover.

[motch]

Well if it was taking 4 fulltime and 1 part timer doing 1000 houses....................you can certainly understand why RM want modernisation.

It does of course depend on the walk. Number of calls does not always reflect.


My hardest walk had only 243 calls. That was not easy

Absolutely but if a 1000 drop walk with 4 and 1/2 people has been dropped down to 2................................. by the same token we once had a 1200 drop walk for 1 person - I think the simple math speaks volumes.

which is why anyone taking this ship over is going to want to cut these more remote areas to twice a week or something.

[dvbuk55]

Well if it was taking 4 fulltime and 1 part timer doing 1000 houses....................you can certainly understand why RM want modernisation.

It does of course depend on the walk. Number of calls does not always reflect.


My hardest walk had only 243 calls. That was not easy

Absolutely but if a 1000 drop walk with 4 and 1/2 people has been dropped down to 2................................. by the same token we once had a 1200 drop walk for 1 person - I think the simple math speaks volumes.

which is why anyone taking this ship over is going to want to cut these more remote areas to twice a week or something.

Just so. Once privatisation is in Joe Public won't recognise the service within 2 or 3 years, nothing good has ever come out of sell offs. One of the major reasons that RM is in the state it's in is because 1000 houses has been covered by 5 people - had true modernisation been brought about years ago the operation would have been slimmer and more profitable. The management must clearly take a lions share of the blame.