Postal agencies target parcels to offset mail decline

[TrueBlueTerrier]

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Postal agencies around the world are diversifying into areas such as parcels in response to the decline in global mail volumes of nearly 50 billion pieces over the past three years, according to a study by Accenture.

Achieving High Performance in the Postal Industry: Accenture Research and Insights 2013 identifies two new trends for the industry: digital mail has not reinvigorated postal agencies as originally expected and private postal operators have become more aggressive, creating greater competition for postal agencies in both the mail and parcel business.

The survey which covered 24 national post offices plus FedEx and UPS, also found that postal agencies, driven by continuing e-commerce growth, have grown their parcel delivery capabilities and diversified services to move into logistics to meet demand. This growth also is creating more opportunities for private carriers.

Other findings included:

Retail diversification: While some postal operators are questioning how to leverage their retail outlets, high-performing posts are branching out beyond stationery, office supplies and greeting cards into convenience products that include bill payment centres, motor vehicle registration, passports and other government services.

Pricing and product innovation: Using technology to add value to traditional mail and taking advantage of pricing flexibility are having a positive impact on the industry, driving revenue growth an average of 1.5 per cent annually.

Cross-border e-commerce: Posts are starting to take advantage of this new trend, expanding beyond domestic delivery to surrounding countries and regions, and developing solutions for this new market

Consumer focus: Postal agencies are creating new services that focus on the recipient – and not the sender – of mail, including narrower windows of delivery or the ability to redirect a parcel delivery to a new location. These services are giving consumers more control over package deliveries and providing postal agencies with a new revenue source.

“Despite a continued tumultuous business climate, some postal organisations are thriving. They are launching new business lines, combining their products with new technology and radically changing their cost structures to be leaner and more agile. As these posts reinvent their business models, they are emerging as very different organisations that are well positioned for future growth,” said Brody Buhler, managing director for Accenture’s global postal industry practice.

[DB1100]

Royal Mail's idea for coping with the increase in parcel's is to give us small vans,laughable 3 times last week we couldn't fit the delivery into our combo,even the DIM tried and had to admit defeat.

[north london driver]

Royal Mail's idea for coping with the increase in parcel's is to give us small vans,laughable 3 times last week we couldn't fit the delivery into our combo,even the DIM tried and had to admit defeat.

what are you working 14 hours aday, if your taking out that much after a revision then the planners should be sacked, if you are still waiting on a revision make sure the planners see your van first. but to fill a van up with work for a duty and to clear every day you must be on something.for that amount of work it should be two vans or three walks.

[DB1100]

Royal Mail's idea for coping with the increase in parcel's is to give us small vans,laughable 3 times last week we couldn't fit the delivery into our combo,even the DIM tried and had to admit defeat.

what are you working 14 hours aday, if your taking out that much after a revision then the planners should be sacked, if you are still waiting on a revision make sure the planners see your van first. but to fill a van up with work for a duty and to clear every day you must be on something.for that amount of work it should be two vans or three walks.

Whoa,slow down,we usually clear on a Monday or Tuesday depending on D2D if we have 4 or 5 we don't get out on time so we leave a loop or 2,the rest of the week depending on wether we want o/t or not we usually leave a loop a piece,but even with a loop a piece left we still cannot get all the parcels in,8 trays of mail for the walker and 5 or 6 trays for the driver 2 LWT doesn't leave a lot for parcels 5 or 6 big ones and your stuffed,we have 2 regular drops of those big bubble wrap coils,the planners are long gone and left us with the mess.I am not altering the loops they made,they didn't listen at the time so f--k em.