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packets
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woofwoof
- Posts: 1516
- Joined: 13 Apr 2007, 16:23
- Gender: Male
- Location: stinky land
Re: packets
The kid that emailed justsay sent me this
Just Say It
Dear Sir Thank you for taking the time to write and for raising your concerns about the service provided in your area. I appreciate the concern you have. Letters and Flats are within the USO and packets are not. If you think you will be having difficulty to complete your delivery, please flag it to the office manager. They will be able to support you by making alternate arrangements such as taking some packets away or even streets or loops away, to ensure a delivery is made. The changes we are going through as a business are difficult for everyone involved, it may involve moving to another work location, a different duty or even being flexible on busy days to complete the delivery. Although, this may be when overtime volunteers are not available. The manager should be made aware of any packets that cannot be delivered, so they can decide on a course of action.
Kind Regards Gary Redmond Chief Executive Office Royal Mail HQ 100 Victoria Embankment LONDON EC4Y 0HQ External Email: gary.redmond@royalmail.com Royal Mail is a trading name of Royal Mail Group plc. Registered in England and Wales. Registered number 4138203. Registered office at 100 Victoria Embankment London EC4Y 0HQ
Just Say It
Dear Sir Thank you for taking the time to write and for raising your concerns about the service provided in your area. I appreciate the concern you have. Letters and Flats are within the USO and packets are not. If you think you will be having difficulty to complete your delivery, please flag it to the office manager. They will be able to support you by making alternate arrangements such as taking some packets away or even streets or loops away, to ensure a delivery is made. The changes we are going through as a business are difficult for everyone involved, it may involve moving to another work location, a different duty or even being flexible on busy days to complete the delivery. Although, this may be when overtime volunteers are not available. The manager should be made aware of any packets that cannot be delivered, so they can decide on a course of action.
Kind Regards Gary Redmond Chief Executive Office Royal Mail HQ 100 Victoria Embankment LONDON EC4Y 0HQ External Email: gary.redmond@royalmail.com Royal Mail is a trading name of Royal Mail Group plc. Registered in England and Wales. Registered number 4138203. Registered office at 100 Victoria Embankment London EC4Y 0HQ
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32816
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: packets
Our Gary,is like our uncle Bob...
Postcomm has decided that the services that make up the universal service that Royal Mail must provide to customers are:
http://www.consumerfocus.org.uk/policy- ... al-service" onclick="window.open(this.href);return false;
Postcomm has decided that the services that make up the universal service that Royal Mail must provide to customers are:
http://www.consumerfocus.org.uk/policy- ... al-service" onclick="window.open(this.href);return false;
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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BingBong
- EX ROYAL MAIL
- Posts: 755
- Joined: 12 May 2011, 12:36
- Gender: Female
- Location: the north
Re: packets
Can't wait for them to fork out on PDAs for every single posty in the office. As if.SpacePhoenix wrote:When everything eventually becomes trackable management won't be able to pull crap like that as the higher up screws will be able to check the gps to see if the delivery attempt scans were made in the DOsshepherdess wrote:Another manager trick when 30 packet yorks turn up they empty 10 out and pack them into the remaining 20. Yes we managed to clear 10 yorks of packets today !!!!!
Toon Army!
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woofwoof
- Posts: 1516
- Joined: 13 Apr 2007, 16:23
- Gender: Male
- Location: stinky land
Re: packets
Looks like we need a joint statement on this raising issue
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motch
- Posts: 332
- Joined: 08 May 2008, 23:19
- Gender: Male
Re: packets
I was under the impression that if letters don't go out thats counts towards a failure, whereas parcels don't. Which is why managers often leave packets behind but not letters.POSTMAN wrote:We've been here before,most if not all packets,parcels or whatever you want to call them are part of the USO.
What f***ing comes in must go out anyway!
You wankey managers make me laugh.
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glenfiddich
- Posts: 1012
- Joined: 03 Oct 2007, 13:15
Re: packets
they will when park and loop is introduced as you take everything for your deliveriesBrokenFlowers wrote:
Can't wait for them to fork out on PDAs for every single posty in the office. As if.
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32816
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: packets
Royal Mail to order 120,000 mobile devices worth up to £300m...
http://www.royalmailchat.co.uk/communit ... 18&t=48843" onclick="window.open(this.href);return false;
http://www.royalmailchat.co.uk/communit ... 18&t=48843" onclick="window.open(this.href);return false;
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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Bernardson
- Posts: 320
- Joined: 11 Dec 2007, 23:22
Re: packets
It's like a dictact from Kim Jong Un welcome to North Korea!krussel wrote:Packets no longer exist within RM, fact.
We only deliver parcels now as the word "packet" is not understood by joe public.
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obscurityknocks
- Posts: 195
- Joined: 01 Jan 2012, 12:17
- Gender: Male
Re: packets
I can remember when RM decided to change something else to consignia only to change it back again. Oh how that was worth the money
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woofwoof
- Posts: 1516
- Joined: 13 Apr 2007, 16:23
- Gender: Male
- Location: stinky land
Re: packets
So on topic basically this is willfull delay by management as packets are covered by the USO
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P13
- Posts: 1016
- Joined: 11 Oct 2007, 14:35
- Gender: Male
Re: packets
Yes anything under 20KG are covered by the USOwoofwoof wrote:So on topic basically this is willfull delay by management as packets are covered by the USO
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fishtank
- Posts: 19732
- Joined: 28 Sep 2007, 17:22
- Gender: Male
Re: packets
Managers leaving stuff is not wilful delay.woofwoof wrote:So on topic basically this is willfull delay by management as packets are covered by the USO
It is a QofS failure.
If they can justify it to their boss they will get away with it,if they can't they won't but it still won't be wilfull delay.
What will cost them their jobs is hiding those failures which is dishonesty but still not wilfull delay.
It isn't even usually wilful delay if a postie leaves mail,it's normally unexcused delay,wilful delay is the most serious charge,a criminal offence and should only apply in cases where staff have dumped mail or taken it home(but not opened it) or generally acted dishonestly with regards to the mail.
The term wilful delay gets thrown about by managers in a completely inappropriate manner in this business.
good times, bad times you know I've had my share
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dvbuk55
- EX ROYAL MAIL
- Posts: 16650
- Joined: 02 Jun 2007, 19:17
- Gender: Male
Re: packets
fishtank wrote:It's quite sad really.krussel wrote:Packets no longer exist within RM, fact.
We only deliver parcels now as the word "packet" is not understood by joe public.
When i retired i had planned to buy a pub and call it Packet Inn,put my own personal music on the jukebox and sit there getting pissed until it went to the wall.
Parcel Inn makes f**k all sense.
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eastie
- EX ROYAL MAIL
- Posts: 2234
- Joined: 16 Jun 2011, 15:32
- Gender: Male
Re: packets
the old ones are the best 
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dvbuk55
- EX ROYAL MAIL
- Posts: 16650
- Joined: 02 Jun 2007, 19:17
- Gender: Male
Re: packets
As a soldier when new recruits arrived we would offer them the chance to write to a young lady called Mary Lykes from that very address and it was a test to see how quick witted they were - you'd be amazed how many actually wrote to her.eastie wrote:the old ones are the best