Never thought it would happen at our place

[ronpetetrevchris]

Time and again practices like this are exposed on a public forum, terrible breaches of service for the customer and yet i still see nothing on the news or papers etc, have all the journalists been jailed or something or does nobody care anymore except us posties?

[obscurityknocks]

Time and again practices like this are exposed on a public forum, terrible breaches of service for the customer and yet i still see nothing on the news or papers etc, have all the journalists been jailed or something or does nobody care anymore except us posties?

I think it's more to do with the worry of losing your job if you contact the press etc. Not allowed to take photos anymore in our office so no way of proving things like what's been said here.

[dvbuk55]

Time and again practices like this are exposed on a public forum, terrible breaches of service for the customer and yet i still see nothing on the news or papers etc, have all the journalists been jailed or something or does nobody care anymore except us posties?

You've hit the nail on the head rptc, the customer has been aclimatised to a worse service year on year for the last five years or more and they just don't care anymore and it is definitely no longer newsworthy. The next time we'll be in the news will be on privatisation, no doubt taking a lambasting for a crap service brought about by a lazy workforce.

[*xen*]

justsayit@royalmail.com

Perhaps you could enlighten us with a summary of what YOU have sent to this address.

[clashcityrocker]

justsayit@royalmail.com

Perhaps you could enlighten us with a summary of what YOU have sent to this address.

That's a very strange request.
Why would you want that? And what would you do with it?

[*xen*]

justsayit@royalmail.com

Perhaps you could enlighten us with a summary of what YOU have sent to this address.

That's a very strange request.
Why would you want that? And what would you do with it?

I guess I'm calling your bluff.

So, what have you directly highlighted to our illustrious leader,and what, if any, was the response?

[clashcityrocker]

I guess I'm calling your bluff.

So, what have you directly highlighted to our illustrious leader,and what, if any, was the response?

Calling my bluff?
Or asking me to identify myself?

[*xen*]

I'm sure you can talk in general terms if you're that paranoid chum.

Just interested to know what happens (if anything) when that particular communication channel is used.

[POSTMAN]

I've used it and had some results.
One problem i've encountered though is when i as for a specific procedure clarification due to what i read on here they ask me for the office in question where the problem is,which of course i can't give........or the cruds send me an intranet link.

As a rule,if you're getting s**t,you wanna grass,be prepared to at least name the office the s**t is in.

[Straight4ward]

I'm sure you can talk in general terms if you're that paranoid chum.

“Paranoid Chum – top breeders recommend it.”

Interesting approach Mr Xen, though if you are really interested in what happens when you use that channel then there’s no substitute for first-hand experience.

[*xen*]

In my brief time with Royal Mail I have slowly realised the true state of affairs. From my perspective, it is an ill-managed, chaotic, and grossly unfair mess.

I was just interested if the very senior management really give a s**t.

[General Mannerheim]

In my brief time with Royal Mail I have slowly realised the true state of affairs. From my perspective, it is an ill-managed, chaotic, and grossly unfair mess.

I was just interested if the very senior management really give a s**t.

Do you have to ask of course they do!

[monkeymutha]

Just interested to know what happens (if anything) when that particular communication channel is used.

When you send an email there you get a signed email from Moya saying that she has personally passed your email onto someone else i.e. bullshit.

[malcolm3011]

No office should ever close before the last person has returned.

Except perhaps in SPDOs where the last one to return locks up on a Saturday, like I did yesterday.

They ahould make it a rule that no manager can go home on Saturdays till the last person is back from delivery, most offices the manager goes home after the last person has GONE OUT on delivery

[hampshireman]

Just interested to know what happens (if anything) when that particular communication channel is used.

When you send an email there you get a signed email from Moya saying that she has personally passed your email onto someone else i.e. bullshit.

I have mailed ..and got a response.

A very good friend mailed ... and got their job and hours back..

So, maybe sometimes it does work