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Royal Mail rolls out 'good neighbour' scheme

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TrueBlueTerrier
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Royal Mail rolls out 'good neighbour' scheme

Post by TrueBlueTerrier »

http://www.independent.co.uk/news/uk/ho ... 54026.html" onclick="window.open(this.href);return false;



A Royal Mail scheme to deliver post to a neighbour if no one is at home is to be extended across the UK from next month.

A three-month trial of the initiative, involving around 750,000 households, saw less than 1 per cent of households requesting that their neighbours not be given their mail.

It will not be possible for people to select which neighbour receives their parcel. Nor will postmen be obliged to try different neighbours willing to accept the item.

Customers involved in the pilot welcomed the convenience of letters and parcels being left at a nearby address if they were not at home to receive them – rather than receiving a tedious "Sorry, you were out" card and having to travel to a local sorting office for collection. .

Royal Mail said those who do not want to take part in the system can opt out by ordering a sticker for their front door or letterbox.

The Royal Mail claimed 90 per cent satisfaction rates in its seven pilot areas – Edinburgh, Hull, Norwich, Swansea East, Wigan, Bolton and Gatwick North – and will roll out the system across the country from late next month, subject to approval from Ofcom.

Robert Hammond of Consumer Focus said: "As we do more of our shopping online, missed deliveries are becoming an increasing inconvenience for customers. Leaving post with a neighbour is a good option."
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100%
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Re: Royal Mail rolls out 'good neighbour' scheme

Post by 100% »

Can't wait!!! we will be able to waste time finding a helpful neighbour on a Saturday morning when people can't be bothered to get out of bed.
As the expected parcel rate is 20 per hour will it count as 2 units in this situation.
TrueBlueTerrier
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Re: Royal Mail rolls out 'good neighbour' scheme

Post by TrueBlueTerrier »

100% wrote:Can't wait!!! we will be able to waste time finding a helpful neighbour on a Saturday morning when people can't be bothered to get out of bed.
As the expected parcel rate is 20 per hour will it count as 2 units in this situation.
or even 3

1. Knock at address no answer.
2. Go to neighbour no answer.
3. Return to 1st address (even if there was an answer at neighbours) and fill docket out.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.