Council Tax's Due

[IloveMYredTROLLEY!]

great ! we have just had the week from hell as it is with nhs letters for every occupant of every house !

So your call rate and letter count was like a bad Friday, everyday? Which meant indoor prep time and deliver span were longer than normal? Last Monday was like that and to compound matters, I got out shortly before 1100 because I had to finish prepping my walk when I got in, when a call rate like that would require a delivery span in the four hour ballpark despite the normally low packet/signature count.

Don't forget that the outdoor performance tool is usually based on a ~80% call rate with a 3% attendence rate in the quiet summer "model week", they should have another figure based on recent monitoring weeks where you counted attendance calls and skipped delivery points daily for a week, often a higher delivery span figure.

[swintonpostie]

its our weds which are really bad but i get your meaning , yes it was like a wed every day in our office , we had 3 days to do them but they came in staggered and me being a floater you guessed it got them all week ! they werent a standard letter neither more of a folded magazine in letter type so really thick !

[calpsy]

Ours came in Wed and today and probably tomorrow . Yes almost every door but you just get on with it .......... they wont deliver themselves

[TrueBlueTerrier]

Ours came in Wed and today and probably tomorrow . Yes almost every door but you just get on with it .......... they wont deliver themselves

Thats the best way to approach the next few weeks - between now and the change of the tax year it gets very busy for us - I think busier than Christmas as there is no extra support or leave block.

[BillyPosty]

Do you get a certain amount of days to get the council tax letters done by? We had NHS ones this week and were given 5 days to clear them all - is it similar with council tax?

[fishtank]

Do you get a certain amount of days to get the council tax letters done by? We had NHS ones this week and were given 5 days to clear them all - is it similar with council tax?

There is no national agreement.
It will be down to local resourcing.
To be honest what comes in....should go out.

[DGP1]

Do you get a certain amount of days to get the council tax letters done by? We had NHS ones this week and were given 5 days to clear them all - is it similar with council tax?

There is no national agreement.
It will be down to local resourcing.
To be honest what comes in....should go out.

Yep, even if it's not you delivering it all

[Darren Bent]

It make my job too hard and south Staffordshire water bill as well. On a walk I don't like and absorbing Arrgghhhhh.

If I were Royal Mail I would charge extra for delivery on Wednesday to Saturday.

[centenaryman]

when a mass mailing comes in,,,every house,,,were now told we get a few days 3-5 to deliver it,,,no problem,,,i usually take all on that day.
BUT we still have to lapse 3 walks in the office,,,so if i take all the letters im still expected to lapse,,,i tell them i cant complete,,,,SOOO they make me leave some of the mass mailing in (work it off) BUT still lapse LOL union dont bat an eye.....i cant believe we now leave mail in so we lapse.

[19times]

A guy who did my p+l partners walk today reported him for not taking any or so he thought even though i told him he did because i had quite a few in my loops yesterday.

We were told by management to be sensible with them.

He wasn't having any of it though showing me the ones in the frame which did look a lot but he defo took where he was going with 'live' mail yesterday, had a bit of a row with him he's a bit of a prick which doesn't help

[IloveMYredTROLLEY!]

Think I've covered most if not all residential addresses CT this last week on my duty, can't say I experienced "extra pain" with increased call rates just to deliver the CT bill with nothing else, they arrived on days when there was multiple mail items per address with a high call rate anyway. Plus I only worked my hours.

[muzzy]

Ours all came in today. The round I was on had post for every house except about 12 out of about 500 points. Glad there was very few packets.

[L8Hatter]

Missed the NHS records as was on holiday last week. Getting about half them back as deads now instead

Were told to expect Council Tax this week. Had some in the WSM today, Will be well happy if they come through staggered like this.

[POSTMAN]

Getting about half them back as deads now instead

Is the NHS that bad now!

[Stormproof]

Getting about half them back as deads now instead

Is the NHS that bad now!

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