Royal Mail just misses Christmas deliveries target

[TrueBlueTerrier]

http://www.bbc.co.uk/news/business-17158953" onclick="window.open(this.href);return false;

Royal Mail just missed its delivery target for first-class post in the busy run-up to Christmas, new figures show.

A total of 92.3% of first-class mail arrived the next day in the three months to the second week in December. The target is 93%.

However, the delivery target of three working days for second-class mail was met.

Some 59 million letters, packets and parcels are handled every day by Royal Mail.

"Royal Mail's target for next-day delivery of first class mail is challenging, and we are disappointed on behalf of our customers to have narrowly missed hitting it in the autumn," said Mark Higson of Royal Mail.

"Our postmen and women remain determined to deliver the best possible service to our customers."

He said the scale of changes it was bringing in, including modernisation and streamlining of deliveries, led to a "temporary adverse impact" in some areas.

Robert Hammond, of watchdog Consumer Focus, said: "While consumers might see a dip in performance where modernisation is happening, this should not be for an extended period as appears to be the case in some areas.

"Some postcode areas have been failing for a number of quarters in succession, and this is an issue which Royal Mail and the regulator Ofcom need to keep a close eye on."

Next week, MPs on the Commons Business Committee will quiz Royal Mail about its response to the regulator's plans to remove price caps on first-class stamps and raise the price limit on second class to as much as 55 pence.

Ofcom said its proposals, announced in October, were designed to make sure UK consumers continued to benefit from an affordable, universally-priced postal service six days a week.

The cost of a first-class stamp is currently 46p, and sending a standard second class letter costs 36p.

Royal Mail made a £120m loss from its letters business in 2010.

[Pat Ostman]

Royal Mail made a £120m loss from its letters business in 2010.

Might have something to do with the thousands of crap vans they 'leased'.

They didn't lose this money, they spent it.

[kawoxux]

"temporary adverse impact"

ha!

[keithposty]

please people

to use defamatory comments will lead to dismissal if the person doing the comments is identified
that incudes all social media outlets like face book etc

please be careful, you know royal mail want to use any excuse at the moment to sack people

[TrueBlueTerrier]

please people

to use defamatory comments will lead to dismissal if the person doing the comments is identified
that incudes all social media outlets like face book etc

please be careful, you know royal mail want to use any excuse at the moment to sack people

correct and Moya has form for taking people to court who slander her.http://www.royalmailchat.co.uk/communit ... 18&t=27317" onclick="window.open(this.href);return false;

The main web site other than my off the hook one that got me fired is CUPW which the thread has linked to. My perspective is certainly a biased one. I was a union activist and went off on my own making a confrontational web site posting Moya Greene's resume on it. She tried to sue me twice for slander and I kicked both firm's a*s. Then I got cocky and sent her and the board of directors a fake e-mail making fun of her losing in court. They traced the e-mail to my ip and fired me for the e-mail. Really the web site was what pissed her off.

Anyways, I see two issues. 1) She is not as good at business as she claims. 2) She even doesn't get along with her other managers. She's a Newfie. In Canada that's like being from Kerry in Ireland. It's a politically incorrect stereotype of someone who isn't very bright. She is one of those who are obsessed with privatization at all costs. Even if it costs more money to do it. She just slashed and burned when she was with the Post Office in Canada. She does not have an ability to create business revenue. Likely mail delivery more than once a day will be a thing of the past. We lost that a long time ago. However, going to the other extreme of delaying the mail is just plain bad business.

I used to work in London many years ago. My grandfather was born there. I write a lot of political satire that many find offensive. However, her leaving Canada Post now is wonderful news for us. It is before the contract expires and before the big strike over losing sick leave like the office workers and the managers already lost. She took away their sick leave and came up with the Short Term Disability program. That is why they call her the STD Queen.

Therefore 1 comment removed - as they said on Hill Street Blues - Lets be careful out there.