RM bosses pleased with Dundee East office's Christmas perfor

[TrueBlueTerrier]

Royal Mail bosses pleased with Dundee East office's Christmas performance

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Postal bosses this week reported there has been no repeat of the chaotic scenes that hit postal deliveries in and around Dundee last Christmas.

In the run-up to the festive season Royal Mail revealed it was drafting in additional resources to cope with additional volume of mail flowing into the area.

Snow the previous winter caused serious disruption to deliveries in the DD postcode area, and staff struggled to clear a huge backlog of mail at the Dundee East depot, with some customers not receiving their Christmas post until March.

Royal Mail bosses blamed the delay on the weather and teething problems with a new delivery system.

However, Ian McKay, director of Scottish affairs for Royal Mail Group, said there had been no such problems this time round.

He said: ''Customers continue to use Royal Mail in greater numbers for internet-related retail purchases, and while we don't as yet have hard numbers, the Christmas mailbag seemed to be pretty much in line with our expectations.

''Most importantly, we have not encountered the operational and weather problems which blighted our operation in Dundee last year, and instead we have built upon our very good quality of service figures announced in November, where 94.6% of first class mail was being delivered next day against the regulated target of 93%. We are grateful to customers for their continuing support.''

The massive disruption of Christmas deliveries in 2010 saw some residents go days at a time without receiving any post.

To ensure similar scenarios were avoided elsewhere in the country the Royal Mail announced it was to spend an extra £15 million on its 2011 Christmas operation, which also included the service opening a nationwide parcel network for the first time.

[POSTMAN]

In the run-up to the festive season Royal Mail revealed it was drafting in additional resources to cope with additional volume of mail flowing into the area.

My DO didn't get extra resources,nor any in my area,or the area around it,or the area around that...
By resources,I mean a s**t load of casuals.