More problems anticipated?

[kirkleyrunner]

I just received an unexpected text message from Angard:
"please refer any pay queries to the Angard helpline at...blah,blah................no issues are being rectified at RM sites and POL vouchers are no longer being issued."

Not what I wanted to hear a few hours away from pay day, they are obviously expecting more problems tomorrow!

[samm12321]

Yeah I just received that too, and yeah that's exactly what I think..... not good!!

[kirkleyrunner]

At least they're communicating I suppose.
That's the first I've ever heard from them, after working for them for 4 weeks.

[Verging]

Just received it too.

Yes they are communicating but after using the 1318 number tonight and getting a payroll advisor they couldnt actually answer any questions with respect to: the holiday pay and the 31st December cut-off for claiming it; pay rates; how much holiday I could take - remember I dont see my final holiday entitlement until after their cut-off.

The person even asked how I got their number.

How can we suddenly be given a holiday claim cut-off date which is not mentioned in our contracts or induction book nor anywhere else apart from on here.

[philw]

At least they're communicating I suppose.
That's the first I've ever heard from them, after working for them for 4 weeks.

Apart from this last text message, I've received no fewer than six others in the last two days from 'reed.co.uk' telling me that there is work available at the Exeter Mail Centre and to contact them urgently.....each of these texts arriving within 10 minutes of the advertised shift starting (yes, including texts yesterday and today at 5.50am asking for early shift workers starting at 6am!!)

[Verging]

At least they're communicating I suppose.
That's the first I've ever heard from them, after working for them for 4 weeks.

Apart from this last text message, I've received no fewer than six others in the last two days from 'reed.co.uk' telling me that there is work available at the Exeter Mail Centre and to contact them urgently.....each of these texts arriving within 10 minutes of the advertised shift starting (yes, including texts yesterday and today at 5.50am asking for early shift workers starting at 6am!!)

Wait till you get phone calls that tell you there is a shift and it started an hour ago. I got these in November when I moved to being an Angard casual from a RM casual. I tell them I might be good but I cannot turn the clock back.

[live]

Yes me too though I did speak to someone today on payroll and they told me I have been. Paid for tomorrow but she couldn't tell me how much so perhaps the txt is a precaution!

[stumpy1988]

I just received an unexpected text message from Angard:
"please refer any pay queries to the Angard helpline at...blah,blah................no issues are being rectified at RM sites and POL vouchers are no longer being issued."

Not what I wanted to hear a few hours away from pay day, they are obviously expecting more problems tomorrow!

what is the helpline number?

[philw]

I just received an unexpected text message from Angard:
"please refer any pay queries to the Angard helpline at...blah,blah................no issues are being rectified at RM sites and POL vouchers are no longer being issued."

Not what I wanted to hear a few hours away from pay day, they are obviously expecting more problems tomorrow!

what is the helpline number?

telephone 08454 607318 or 08454 607487 or email angardpayroll.queries@reedglobal.com

[kirkleyrunner]

I just received an unexpected text message from Angard:
"please refer any pay queries to the Angard helpline at...blah,blah................no issues are being rectified at RM sites and POL vouchers are no longer being issued."

Not what I wanted to hear a few hours away from pay day, they are obviously expecting more problems tomorrow!

Sure enough, I didn't get paid.

[emlynsmyth101]

got the same text message, here in N. Ieland. And guess what............................ I got paid. But there is a but, i got paid the princely sum of, wait for it £0.01!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! that not a typo, 1penny. took 3 weeks to get a voucher, then paid the £174 standard payment last week. And now this!!!!

[stumpy1988]

alot of people on about this 1p, as i hear people that got 1p got a voucher, at lease you got most of ur money


summary starting work on 4th december



ME (and rest) vouchers (ppl got vouchers)
1st week = £95 1st week = £0
2nd week = 233 2nd week = £350 V + pay (170 - 250)
3rd week = £0 3rd week = £0.01

total = £328 total = £520 - £590


wish i got a voucher and only had a penny yesterday

[kirkleyrunner]

Agreed, those who received the voucher have actually done better than most. I've done 4 weeks and still haven't been paid as much as 1 voucher:

Week 1 - £0 (week in arrears)
Week 2 - £120
Week 3 - £170
Week 4 - £0

£290 total for 4 weeks on a really sh*tty round.

[mail_watcher]

Basically if you were planning to live of Angard earnings you'd end up living off credit instead. I'm hoping someone somewhere will take on Angard for bank charges for getting overdrawn with bounced payments.