[EMAIL] A message from Angard pay team/FAQ's

[POSTMAN]

Got this from one of you-thought i'd post it up for reference.

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The Angard Payroll Queries team are currently working through all payroll
queries in date order and will attempt to respond to your query as soon as
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Frequently Asked Questions

Tax documents
P45's / Students tax forms / Statutory claim forms (SSP) - Please post the
original documents to the following address:
Angard Payroll 27a High street, Andover, Hampshire, SP10 1LJ

Incorrect tax coding on your payslip
Please contact the Tax Office on 0845 60 70 143 and quote the following
PAYE reference no 475/XA59334

Payslips
Payslips are posted to your home address on a weekly basis and you should
receive your payslip on either a Friday or latest Saturday.
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Payroll Week
Please note that you are paid 'a week in arrears' so will not receive a
payment/payslip until the Friday after you complete the 1st weeks work.
The payroll week runs Saturday day shift (Friday night shift) through to
Friday day shift (Thursday night shift).

Bank Holidays
Please be aware that you are not automatically paid for ANY Bank Holidays.
All holiday requests need to be emailed to angard.holiday@reedglobal.com.
Please email to confirm if you would like to use the 'holiday allowance'
you have accrued for any Bank Holidays. All holiday payments are paid as
your timesheet would be paid which is the following week.
Example: Request Monday 26th and Tuesday 27th to be paid holiday this will
be paid into your Bank account on Friday 6th January with your timesheet
for that week.

[21CP]

ok maybe someone could clear this up then, i started on thursday 8th so i should have got paid today? if they didnt lose my bank details

[ennabee]

Thanks for posting this

[Ian2861]

I know when I SHOULD have been paid - a week ago today!

[fourboyjo]

i would like to know do angard need people answer there telephone after trying to get hold of them since 8.30am i've given up i guess they will answer my email sometime in the new year if they know how to,
yes ive not been paid either after it being outed in the national press on monday you would have thought they would have sorted it out, they say its only a small minority that have not been paid maybe they should re-word it that it is in fact a small minority that have been paid.
this is really poor and im shocked that royal mail allow this beacuse at the end of the day its giving royal mail a bad name well at the moment i wont be having such a happy christmas maybe a good new year they might have got someone who knows how to do payroll by then.
talk about slave labour!!!!!!!!!!!

[tommyk]

ok maybe someone could clear this up then, i started on thursday 8th so i should have got paid today? if they didnt lose my bank details

no one one has lost your details or any ones details its bullshit they just dont want to pay us because they have f***ing changed the pay rates and dont want anybody to strike fact :dcfo

[karlyundt]

I too haven't been paid - started on Weds 7 December - lucky enough to have something else to fall back on, but some of the younger lads at my Delivery Office are gutted at not being paid too, because they were counting on doing their Xmas shopping this weekend. There'll be no time for it next week, because they'll all be doing overtime for... Angard, that useless crock o' sh**e! :dcfo

[fourboyjo]

I too haven't been paid - started on Weds 7 December - lucky enough to have something else to fall back on, but some of the younger lads at my Delivery Office are gutted at not being paid too, because they were counting on doing their Xmas shopping this weekend. There'll be no time for it next week, because they'll all be doing overtime for... Angard, that useless crock o' sh**e! :dcfo

After many hours my mum managed to get through to angard who re-took all my banking details and was told she would try to put me on fast track pay of which i would get 60% of the 19.5 hours owed to me if not i will have to wait untill the 23rd of december great really seeing as its my first ever paid job ive only just turned 17 so its a good job that i do have her to fall back on she told me to put the name and number of who she spoke to at angard even though its not the payroll department my mum said she was as helpful as she could be and other than apologise could'nt give a reason as to why angard have failed so badly the only reason she could give for why i had not been paid is that my time sheets were not sent in strange that as i always fill them out i'll have to check that out in the morning (yes im going back lol) maybe this name and number maybe of some help charlie norman team leader 01604634319 remember it does take sometime for them to answer.

[21CP]

I too haven't been paid - started on Weds 7 December - lucky enough to have something else to fall back on, but some of the younger lads at my Delivery Office are gutted at not being paid too, because they were counting on doing their Xmas shopping this weekend. There'll be no time for it next week, because they'll all be doing overtime for... Angard, that useless crock o' sh**e! :dcfo

After many hours my mum managed to get through to angard who re-took all my banking details and was told she would try to put me on fast track pay of which i would get 60% of the 19.5 hours owed to me if not i will have to wait untill the 23rd of december great really seeing as its my first ever paid job ive only just turned 17 so its a good job that i do have her to fall back on she told me to put the name and number of who she spoke to at angard even though its not the payroll department my mum said she was as helpful as she could be and other than apologise could'nt give a reason as to why angard have failed so badly the only reason she could give for why i had not been paid is that my time sheets were not sent in strange that as i always fill them out i'll have to check that out in the morning (yes im going back lol) maybe this name and number maybe of some help charlie norman team leader 01604634319 remember it does take sometime for them to answer.

yes but it still does not change a fact that THEY f****d UP!! its bullshit after bullshit with them

[fourboyjo]

True they have messed up big time which is a shame coz i quite like it and was hoping i could get a long term job at the end of not sure if thats what i want now not knowing if your gonna get paid or not hopefully it'll get sorted sooner rather than later.

[21CP]

well i have been told that i will be getting paid either monday or tuesday

[CamCasual]

Those unpaid have received vouchers at our mailing centre for £350 which we can cash in at any post office. Our managers seem to be taking it seriously.

[21CP]

Those unpaid have received vouchers at our mailing centre for £350 which we can cash in at any post office. Our managers seem to be taking it seriously.

and yet they only give them to you if they are on the list which they get from guess who Angard!!

[cazspence]

Everyone on my shift tonight got vouchers, those that weren't on the list were told they would get their vouchers on monday.

[AngusMiller]

Hi this is beyond a joke I got two amounts of 1p in my bank are they having a laugh. I have no incentive to work for them and can't wait to finish. :dcfo