Royal Mail beats delivery targets

[TrueBlueTerrier]

http://www.halifaxcourier.co.uk/news/re ... _1_4012022" onclick="window.open(this.href);return false;

Royal Mail beat its first and second class post quality targets during the summer, with more than nine out of 10 letters being delivered on time in areas including Halifax, it has been announced.

The 93% target for next working day delivery was beaten by 0.2%, while the second class target of 98.5% delivery within three working days was beaten by a similar amount.

First class performance levels were over 96% in the three months to September in areas including Aberdeen, Halifax, Motherwell and Perth.

Mark Higson, Royal Mail's managing director for operations and modernisation, said: "These performance figures reflect the hard work and dedication of our employees as Royal Mail presses ahead with one of the biggest transformation programmes in UK industry. The maximum period of change is now under way.

"The jobs of more than 100,000 postmen and women are changing, we're giving them better equipment to take the weight off their backs of higher packet and parcel volumes, and large amounts of new technology are being deployed. We remain determined, however, to complete our transformation while delivering the highest possible quality service to all our customers.

"While the operational changes we are making to modernise the business are being implemented in many areas without any impact on customer service, we do recognise that in some localities there has been an adverse impact on customers.

"We are working through any difficulties in particular places and doing all we can to ensure changes are made at all times with the least possible impact on customers."

[DirtyHarry]

Mark Higson, I don't know what we'd do without him.

[TeeferTiger]

Mark Higson... what a guy (Ace Rimmer stylie)

[north london driver]

mark higson clueless, dont what day it is,out of touch,and more worried about




HIS BONUS.

[DGP1]

Mark Higson... what a guy (Ace Rimmer stylie)

http://www.youtube.com/watch?v=9-CG6gCrPYM" onclick="window.open(this.href);return false;

[RedBagMan]

Can you order head torches via the uniform hotline ?

[TeeferTiger]

Can you order head torches via the uniform hotline ?

Through your DOM I think. I think they're office supplies rather uniform.