RM accused of giving a better service than you pay for

[TrueBlueTerrier]

Royal Mail accused of giving a better service than you pay for

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The Sunday Mail carried a nice hatchet piece on the Royal Mail saying “The Royal Mail has made millions of pounds by charging for a first-class delivery service that it has effectively scrapped”. It went on to say that Royal Mail have apparently decided that at the weekends when mail volumes are lower that it makes sense to process second class mail on Saturdays instead of leaving it until Monday.

Normally what happens is that first class mail is sorted and sent on the same day that it’s posted and second class mail is sorted the next day. The result is according to the Mail that customers posting items by first class post on a Saturday could save themselves 10p by using a second class stamp and the post may still be delivered on the same day.

Royal Mail strongly deny that there has been any change and insist “First class mail always has the priority over second class mail at all times” and that “first class mail is our priority; we do everything possible to deliver it the next working day”.

The Royal Mail explained that “Mail volumes on a Saturday are very much lower than in the rest of the week, and stamped mail makes up a very small fraction of it. To help reduce the losses on running the six-day service, Royal Mail is no longer running a dedicated transport network for the small proportion of second class mail posted on a Saturday”

First class post is still first class and hasn’t been downgraded in any way at all. Second class post remains a second class service, but when Royal Mail are particularly quiet, such as at the weekends, then second class items won’t trundle around the countryside in half empty lorries while the vehicles transporting first class are also half empty.

Bearing in mind that Royal Mail isn’t exactly the most profitable company in the country you can hardly blame them for saving money where they can – or should second class post be purposefully held back and transported separately at additional expense just to ensure it can’t possibly be delivered early?

[post_bitch]

allways wondered what the difference was

[hans solo]

mail volumes are lower on saturdays

[Lounge Lizard]

"second class items won’t trundle around the countryside in half empty lorries" - 'trundling' - so that's what happens to the mail.