Calling Or Txting Specials By 1pm & Using PDAs For Specials!

[Eric Cantona]

Ok few things regarding ALL things Special Delivery.......

1 = If you confirm NOT delivered on a PDA do you still have to contact the PHG before 13:00 to alert this? As looking on the audit trail of some of our specials they show as been confirmed TWICE as the PDA does it at say 09:00 on the doorstep, then the PHG confirms it again at 12:30 onwards it looks like it was attempted delivery TWICE!

2 = When using an epod card and you dont have a phone or forget to tell of a shut special before 1pm and the PHG has confirmed the special as delivered can the PHG change the status of the special to not delivered at say 13:01 onwards or do they have to wait till the next morning? As has been the case in my office, problem is the status shows on the track n trace as delivered till the PHG changes this the following morning!

Any input into the going on of specials and the procedures used in your office would be a good insight, cheers folks!

Put the Special Delivery time back to 2 30 pm Problem solved simple!

[bag69]

Put it back to 2.30!!!! Most planners are putting in deliveries that are not due to finish until 3 or 4 pm. It needs to just be next day.

[DGP1]

Why put the time back???

Keep them as is, if they need to go out with the driver to complete then so be it and if the driver need to change the delivery around to suit then so be it too.

We only work for the hours we are paid for and if they want to f*** about with the route to go off to deliver special then that's their problem not ours. Cutting off is our only real tool to fight them and we really need to use to more.

[SHug5]

Sounds like your dim is cooking the books.