tonner83 wrote:a system we use at parcelforce is that if there is no one at home we can take the parcel to any local post office where the customer can pick up at there convenience they re open all day unlike many sorting offices and make my job hell of a lot easier this has saved alot of my time and the customers maybe they should trial it this way youre thoughts
at the rate they are closing post offices might just aswell 739 em i,ve been caught out leaving with so called trusted nieghbour claimed he never knew nothing about said pkt argh well
north london driver wrote:shame they did not think to charge 1.50 to redeliver items instead of
customer care letting everyone going on line asking for a request delivery.
all customers should be charged for redelivery of items.
second delivery charge 1.50
third attempt 3.00
And what do think will happen?.... "The postman/woman didn't knock/ring the bell" complaints on re-deliveries with go up 10,000% with a "I'm not paying that charge!"
I was told you only have 57 seconds to knock on the door and write a P739 out. How the hell have we got time to knock on everyones door trying to get rid of a packet. You really couldn,t make it up
davthepunk wrote:I just read about this on the BBC website during a bout of insomnia, then I just remembered that I had an account on here...
I'm a customer - and I absolutely do not want this. Apologies if this comes across as a rant and I'm not having a go at the hard-working posties here, but this has annoyed/concerned me.
1. I live somewhere with some dodgy neighbours. I don't want them getting their hands on my stuff (anything that's typically too big for my letter box would also typically be something that could be sold on for smack and booze).
2. I live somewhere with some dodgy neighbours. I don't want their stuff delivered to my house.
3. I sell on eBay and sometimes I send things Recorded Delivery. If I send something recorded delivery, I expect the proof of delivery to indicate that the item was actually delivered where it was supposed to be delivered. 4. Man, the scam buyers on eBay are going to have fun with this - 'postie said it was left with neighbour but they said they didn't have it - I'm going to claim item not received from Paypal', etc., aren't they?
I can understand why people might want this and think that this is a really good idea, if their neighbours are their friends, or at least trustworthy - but why no opt out system, both for receiving post and taking in post for others? That's the part that seems absolutely ludicrous to me.
Good point!
if a customer trusts there neighbour couldn't they just address stuff with a potential 2nd choice.
ie 5 or 7 queen st.
davthepunk wrote:I just read about this on the BBC website during a bout of insomnia, then I just remembered that I had an account on here...
I'm a customer - and I absolutely do not want this. Apologies if this comes across as a rant and I'm not having a go at the hard-working posties here, but this has annoyed/concerned me.
1. I live somewhere with some dodgy neighbours. I don't want them getting their hands on my stuff (anything that's typically too big for my letter box would also typically be something that could be sold on for smack and booze).
2. I live somewhere with some dodgy neighbours. I don't want their stuff delivered to my house.
3. I sell on eBay and sometimes I send things Recorded Delivery. If I send something recorded delivery, I expect the proof of delivery to indicate that the item was actually delivered where it was supposed to be delivered. 4. Man, the scam buyers on eBay are going to have fun with this - 'postie said it was left with neighbour but they said they didn't have it - I'm going to claim item not received from Paypal', etc., aren't they?
I can understand why people might want this and think that this is a really good idea, if their neighbours are their friends, or at least trustworthy - but why no opt out system, both for receiving post and taking in post for others? That's the part that seems absolutely ludicrous to me.
Good point!
if a customer trusts there neighbour couldn't they just address stuff with a potential 2nd choice.
ie 5 or 7 queen st.
Yeh, but what if they don't know whether 57 or 507 can be trusted with their stuff?
Just kidding. Living at 417, I've only had post for no.47 a few tens of times...
yes i get you point 5 or 7 could be misread as 57!
im only trying to think of ways it could work! but as this thread shows
the idea has got more holes in it than a tea bag.
Could this be that at last the penny has dropped and the top team in royal mail have noticed that the callers offices nationwide are bursting at the seams with undelivered packets. Ive got a brilliant idea.... Why dont we deliver earlier in the day..say..out on the streets at 7ish a.m. so that we can deliver letters and packets to customers BEFORE they go out for the day. Oh silly me..we used to do that in the good old days AND it worked but i forgot, any idea that makes sense is now dismissed by management.
Royal Fail have hit the panic button !! they know full well the ''revisions'' aren't working and the clousures that have already taken place are getting the public upset at the distance they have to go to collect there post after some ''runner'' has droped in a card and sped off. It's going to create more problems than the worth of it i have plenty of dodgy people on my job and i sure a fcuk wouldnt leave a packet or let them sign for anything as for reducing fines as has already been stated an rouges e-bay charter for false claims
Big Daz wrote:Alignment of retention periods for undeliverable items held at Royal Mail delivery offices Royal Mail wishes to change the length of time that all postal items will be kept for if they are returned to delivery offices (“callers‟ offices”) for collection, from 21, 14 and 7 calendar days to a standardised 18 calendar days.
Very good ..... now a days Recorded are gettng raw deal.
Straight4ward wrote:Look at the back of your 739's;
As you requested your item has been left:
with your designated neighbour at:
Have we jumped the gun, then?
It has been the case for a long time now that if you want a packet left with a designated neighbour - you can.
"Designated" means someone you trust who has agreed to accept the packet.
The customer also has the option of having the packet redelivered on a convenient day.
The idea of leaving it with any old neighbour is so stupid, I don't know why Royal Mail senior managers didn't think of it sooner.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
but i forgot, any idea that makes sense is now dismissed by management. 