I have worked as a mailroom postman at BO's, both POL and franchised.
The POL ones have at least decent basic conditions, though the morale of
the counter staff can depend on how good or bad their manager is, and how they are treated.
The franchised ones have terrible conditions. The franchisees spend as little
as they can get away with. And while I have encountered one or two decent
franchised BO managers, their hands are tied by the financial constraints imposed
on them by the company or individual holding the franchise. And the staff can be really badly
treated - I met one woman who was refused time to go for pre-natal checkups. She wanted to
join the CWU, but I was told by the National Organiser that we couldn't recruit Franchised BO staff and
that she would have to join USDAW. Fortunately she got a better paid (and unionised) job at a
local hospital. At another franchised BO a pregnant woman was told that she would have to transfer
to another BO miles away in Essex, apparently in the hope that she would resign and they would not
have to give her maternity leave/pay.
This is the future for the POL staff (including Counter Managers) if Leighton and Crozier get their way.
The 70 branches handed over to WHS will be just the beginning. They will all end up with
even worse pay and conditions than they have now unless they stand together and fight.