We had the ACF counts changed a few weeks ago, most were decreased by a few and others increased. I had a bit of free time on my hands because work was light so I grabbed 10 boxes of the same mail type and started counting, turns out I was averaging 20 odd items per box more than compared to the new figure.hubbahubba wrote:Don't suppose many DO staff know this,so i'll share my (limited) info on here.When mail figures are put into the computer terminals at a MC,they use a system called ACF(average container fill).There is a person whos job it is to measure how much mail is in whichever container is being used(ALT,SLEEVE,YORK,BOX etc)Obviously he cant measure every item in an office,so a certain amount is checked,and the average fill is worked out from this.Also the type of mail is taken into consideration,PPI Collection,MS2/3 etc.All MC have DIFFERENT ACF's because of this!Also a lot of managers at my MC have been told that the ACF is to be LOWERED!Managers are not happy,as say a ACF of manual letters was say,220 items per box,could be lowered to maybe 180 letters per box,straight away you have lost 40items per box,per sorter.How this can be right,is beyond me?!I have a thoery,which may well be wrong,but i reckon they lower the ACF as low as they can get away with,so they can say "mails dropping,staff aren't pulling their weight etc,etc.Then,once privatised,they crank the ACF up,say "look how good we are,mails up,productivity is up,etc etc.As i say just a thought,but you know what RM are like...............
Maybe the lowered counts will even out the seriously flawed MIST system we use for recording the work