With regards to training at the royal mail here is what training i had to start with.
I was working at a large mail center on a night shift on a temp contract fromAug to xmas.I was finished but offered a job with less hours there ,i turned it down as 21 hours was not enough.
The following week my manager at the mail center came up to me and said i could appeal against being finished from my contract,i declined .
The following night same manager came up to me and said " your appeal is tonight at 1.00 Am in my office" with some head honcho...Appeal?..what appeal?.
So i tunrs up and this guy is almost as good as wanting me to stick my tongue down his trousers and lick his arse for a job at the Royal Mail..na not me wasnt that bothered despite me enjoying the job.
Anyways i think this suprised him as on my last night of my night shift contract he sent me up to this D/O who where struggling badly for staff when i got there the dom offered me 21 hours a week as a bag carrier ,mmm not enough hours i told him to which he said i would get mre hours as overtime that i would always make a decent living from it.
The training, i was given a coach for one week during this time i swear to you this is true i was putting mail into the sorting frame just address for address.
At no point wa i shown how to claim d2d or fill in the old d2d payment sheet,how to collect specilas and the rules regarding them as well as recorded items,not shown how to claim ext delivery as ot so subsequently i was working three hours a day extra for nothing,never knew the rules on sky mags etc etc, was not shown pouching off proceedures and why was not told about returning items to the do,never told about cutting off (it took me a year to discover this)
All in alll anything i learned i learned from making mistakes or friends who i started with came over to tell me i was doing something wrong.
With reagrds to overtime ,every morning ,after a few months of sussing i was working unpaid hours i decide i would claim the ot or the work i was doin.
The proceedure was to approach the dom (we had three) and he had a clip board clutched to his chest,upon asking him for the ot board to claim ext del he asked why ,then refused you if you did not have good grounds for laiming it (at this point i did not know what cutting off was either) completely true.
During my trial with the Rm they produced some training manual i had signed back in the mail center that deals with delivery of mail,they produced that as proof that i had the right training with regards to wilful delay.as true as im sitting here.
3 years later I still get them and some newbies that have been directed to me by those I trained for help and advice, and if i can help I will, there are many in DOs that don't care about new staff. Many a time I have put my oar in and been told by a Lino that it wasn't my problem, If new staff are being forced to do something they shouldn't then every in a DO should take an interest in it as most likely it has a knock on effect to all! If they get the sack or leave...short staffed again!