Telegraph Letters - Royal Mail’s challenge

[TrueBlueTerrier]

http://www.telegraph.co.uk/comment/lett ... funds.html" onclick="window.open(this.href);return false;

Royal Mail’s challenge
SIR – Recent years have been difficult for Royal Mail customers. But with a new chief executive, Moya Greene, taking up her post today, the company has an opportunity to lay that past to rest.

The letters business is in decline, but with online retail set to grow from £46 billion to £62 billion over the next decade, new opportunities are opening up. The challenge is to ensure Royal Mail is able to deliver.

Fewer than half of the online firms that sell through our site are confident in Royal Mail’s ability to meet their needs. Worryingly, a third say Royal Mail’s limitations hamper their growth.

For a secure future, Royal Mail must address these concerns. More flexible delivery options, greater convenience for parcel collections and improved reliability are all essential to allay current fears. Extended opening hours for delivery centres, announced this week, are a positive step.

Clare Gilmartin
Managing Director, eBay UK
Richmond, Surrey

[theboropostie]

What are their needs that we can't meet?

What are our limitations?

[sevenandseven]

More flexible delivery options,greater convenience for parcel collections.

Try getting your eBay item delivered by any courier on a Saturday without a surcharge. Try getting it delivered to the North of Scotland or any area without a franchise. And heaven help you if you are out when they try to deliver because you could end up travelling miles to collect it from a distribution centre in the middle of an industrial park.

[DirtyHarry]

I've never read such a load of old shyte in all my life.
In the immediate future, people will have less disposable income, not more.
Online retail will only grow so much, then stagnate, then start to shrink.
The idiot from Richmond in Surrey, is like most idiots in the nefarious private sector, so woefully lacking in foresight, she cannot, will not ever, see the wood for the trees.

[bexhil palace]

I bet i would though,she sounds a fox.

[TrueBlueTerrier]

I bet i would though,she sounds a fox.

http://tamebay.com/2010/03/mark-lewis-l ... artin.html" onclick="window.open(this.href);return false;

[POSTMAN]

I would.