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What are security proceduces for delivering packets in vans.

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
not me
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Re: What are security proceduces for delivering packets in v

Post by not me »

Stormproof wrote:I was on a convey duty this week, today I had dropped everyone off and made a start on their bag drops. At one of the drops I had trouble starting the van and managed to get it going to the next drop. Done that drop and it would'nt start, phoned LM and said about the problem.......was told 'when you get it going, leave it running' :shock: I said I've got pkts/specials/walk to do and I were'nt happy to do that. Luckily the van never started again and an hour later they bought a spare out, not enough seats in it to get everyone back to the office though :roll:

I had similar advice when the van wouldnt lock
told me just to leave it unlocked :roll:
told them where i was and that I would be sitting in the van till they came out or bringing it all back for my time :so there
Lounge Lizard
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Re: What are security proceduces for delivering packets in v

Post by Lounge Lizard »

TrueBlueTerrier wrote:I am certain that the police would take a dim view to anyone having "an unrestrained load" on the front seat of a delivery van.

Also although you may be the safest possible driver on the road I am certain others are not, and would you take a bet with a perstop or a packet against your head during a collision, especially a high speed one.
High Speed - not nuch chance of that :shock: but I thought on rural deliveries it was acceptable to have the bundle you were working off in the front of the van. :Very Happy
soltan
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Re: What are security proceduces for delivering packets in v

Post by soltan »

I believe it may be mail for immediate delivery in the passenger footwell covered by a mailbag but not sd's in that
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Re: What are security proceduces for delivering packets in v

Post by POSTMAN »

soltan wrote:I believe it may be mail for immediate delivery in the passenger footwell covered by a mailbag but not sd's in that
That has changed due to PostCon/our licence.
Nothing what so ever should be in the front of the van.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
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Re: What are security proceduces for delivering packets in v

Post by soltan »

Just had it here not sure from when in point L

SECURITY RULES FOR DRIVERS

Background

Under the Universal Service Provider (U.S.P.) Licence, Royal Mail has a specific commitment to protect Mail throughout its operational pipeline.

Our Licence Conditions actually require that Royal Mail to be able to demonstrate that it is: "minimising the exposure of mail to the risk of loss, theft, damage and/or interference" (para.1.1).

In order to meet aspects of the security accountability placed on the Licensee, the Licence Condition also says that Licensees must establish, maintain and adhere to such other policies and procedures as may be reasonably be necessary to facilitate achievement of the Mail Integrity Objectives in particular, in relation to the security of relevant premises, and the use of vehicles and equipment in the collection, conveyance or delivery of Code Postal Packets. (para.6.1).

Therefore Royal Mail has provided guidelines for all of its employees involved in driving duties relating to movement of mail, these guidelines are known as the "Security Rules For Drivers" as contained in Appendix 1 of the Drivers Manual. Adherence to these guidelines will ensure that Royal Mail is compliant to its licence obligations.

Drivers are required to read and sign these rules on a six monthly basis in order to demonstrate that they are aware of, understand, and will adhere to these rules in all practical circumstances. Royal Mail Managers responsible for vehicles are required to carry out Driver Licence checks for all Drivers under their control, and will conduct the "Security Rules For Drivers" re-sign at the same time.

Appendix 1: security rules for drivers

Deliveries
A. Lock ALL value items into the security box. If there is no security box, ensure value items are carried in the rear of the vehicle, just behind the partition if fitted.
B. Load ALL mail into the rear of the vehicle and ensure the door is locked. (see also point L).
C. Drive with the doors locked and, where possible, windows closed.
D. Keep to your scheduled route.
E. Only stop where you are required to do so to perform your duty. Be extremely wary of accidents, broken-down vehicles, people trying to flag you down, etc. (see notes in 'On the road - security of mail' section).
F. Park as close to your delivery point as possible and try to ensure that your vehicle is in sight at all times.
G. Before getting out of your vehicle check that the passenger door and all windows are locked. Have a good look around for anything suspicious or unusual, especially people loitering or sitting in parked cars, etc. Always ensure that no mail is left on view when you are away from the vehicle, this is a temptation to the opportunist thief. If you are uncertain, remain locked in your vehicle for a minute or two. If there is no change or if someone approaches you, drive round the block and review the situation when you return. If you are still concerned, you should drive to the nearest Royal Mail premises and contact your manager or return to your office if there is no alternative. Under no circumstances should you put yourself at risk.
H. Lock your door immediately when you get out, also set alarms where fitted.
I. Before opening the rear door, check again to see if there is anything suspicious.
J. It is advisable to use a delivery pouch to carry mail to the delivery point.
K. Special Delivery or value items must always be carried in a delivery pouch or inside a mailbag. If you need to make a number of trips to the delivery point, the value items should be delivered first.
L. Do not drive with mail on the dashboard or in containers on the passenger seat. Ordinary mail for immediate delivery may be stored in a passenger footwell in a covered condition but Special Delivery items must always be in the rear of the vehicle, as per point A.
M. Ensure the rear door is locked before leaving the vehicle on each occasion and re-check the area before unlocking when returning to your vehicle.

Collections
A. Ensure you have an adequate supply of empty mailbags of the relevant type before setting off.
B. Drive with doors locked and, where possible, the windows closed.
C. Keep to your scheduled route.
D. Only stop where you are required to do so, to perform your duty. Be extremely wary of accidents, broken-down vehicles, people trying to flag you down etc. (See notes in 'On the road - security of mail' section).
E. Park as close to your collection point as is safe and reasonable and try to ensure that your vehicle is in sight at all times.
F. Before getting out of your vehicle check that the passenger door and all windows are locked. Have a good look around for anything suspicious or unusual, especially people loitering or sitting in parked cars, etc. If you are uncertain, remain locked in your vehicle for a minute or two. If there is no change or if soeone approaches you, drive round the block and review the situation when you return. If you are still concerned, you should drive to the nearest Royal Mail premises and contact your manager or return to your office if there is no alternative. Under no circumstances should you put yourself at risk
G. Lock your door immediately when you get out and set the alarm where appropriate.
H. Take an appropriate number of empty mailbags with you to the collection point. All items should be placed in mailbags. Special Delivery items should be in a seperate mailbag to ordinary items.
I. Before returning to your vehicle, check the area to ensure that your route is clear and that there is nothing suspicious. Take extra care when unlocking the vehicle.
J. If you have to make more than one trip, bags of ordinary mail should be taken first, one at a time and the bag of value items should be left until your last trip. Check the area before each trip and ensure that the rear door is locked before returning for the rest of the mail.
K. Value items should be locked in the security box (if fitted). If there is no security box, the bag containing the value items should be place directly in the rear of the vehicle and the rear doors locked. If your vehicle has a partition door the bag containing the value items should be taken into the cab with you and as soon as you have locked the cab door, it should be placed in the rear of the vehicle via the partition door, this should then be locked.
L. On your return to the office, transfer the value items in accordance with local instructions, with due regard to maintaining security.
M. If the amount of Special Delivery items you are being asked to collect is in excess of Special Delivery Conveyance Standards for your vehicle you should inform your manager immediately, who will advise you of the appropriate course of action. Unless specifically authorised to do so, amounts in excess of those laid down should not be collected. A copy of the standard is available from your manager.

On the road - security of mail
Officials having the legal authority to stop vehicles on the road include Police officers in uniform, traffic wardens and school crossing patrol attendants. In addition, most Police authorities throughout the country have granted 'Power to stop' to accredited vehicle inspectors working for the Vehicle & Operator Services Agency (VOSA).

VOSA officers operate all of the fixed vehicle inspection check-in points in mainland Britain, as well as temporary check-points set up to examine vehicles at random. VOSA officers are always in uniform, and carry specific identity cards. VOSA officers can also be identified by the vehicles they drive and official random vehicle check-points are sign-posted in a very specific manner.

It should be noted that, if a person obstructs a VOSA authorised examiner in the course of his duty, they are guilty of an offence and can be charged in the sam way as with a Police officer. This could ultimately result in a prosecution for both the driver of a vehicle and/or his/her manager. Information on how to identify VOSA officers and official random inspection check-in points is included in Appendix 7 (power to stop).

If VOSA has set up a vehicle check-point, a uniformed Police officer or a uniformed accredited VOSA officer (stopper) must be in attendance. They have the authority to stop you and ask you to travel up to five miles off route to check your vehicle, where they think a roadworthiness fault is present.

However, vehicles have been stolen or robbed by criminals using this system, so take care when deciding what to do.

If you are stopped by a Police officer or VOSA officer and asked to leave the vehicle you should consider:
* are the officers properly uniformed and is the site properly identified?
* are other vehicles being checked?
* does the situation appear normal?

If you are in any doubt you should politely say your instructions forbid you to leave your vehicle.

If the person concerned does not accept this explanation you should offer to:
* drive the vehicle to the nearest Police station so contact can be made with your manager.
* drive to the nearest Royal Mail site.
* stay in your vehicle until your manager arrives.
* call the Police if you believe the check is suspicious.
* in circumstances where you feel threatened or in danger, you should display the mails security card (Appendix 12), which will provide an adequate response to anyone with a legitimate reason to ask you to leave your vehicle.

Under no circumstances put yourself at risk. Ensure you do not open the door and only open the window a fraction so you can talk. In certain parts of the country, local councils conduct tests to examine the exhaust emissions of vehicles in and around city centres. You should follow local Royal Mail instructions regarding local council officials conducting exhaust tests.
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Re: What are security proceduces for delivering packets in v

Post by POSTMAN »

L. Do not drive with mail on the dashboard or in containers on the passenger seat. Ordinary mail for immediate delivery may be stored in a passenger footwell in a covered condition
I am near enough 99% sure that has changed,where did you get this from btw?
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
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soltan
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Re: What are security proceduces for delivering packets in v

Post by soltan »

tbh can't remember found it on my stick prob put it on less than 12 month since.
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Re: What are security proceduces for delivering packets in v

Post by POSTMAN »

NEVER collect or deliver mail or containers to or from the front of the vehicle. All mail and containers MUST be delivered and collected to and from the rear of the vehicles at all times.
The driver is responsible for ensuring the loads in the rear of the vehicle are secured correctly. To reduce the risk of road traffic accidents or injuries as a result of a road traffic accident, under no circumstances are loose items of mail, bundles, packets, parcels, mail bags or any containers to be held in the front of the vehicle.
http://www.royalmailchat.co.uk/communit ... 36&t=25768" onclick="window.open(this.href);return false;
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
Lounge Lizard
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Re: What are security proceduces for delivering packets in v

Post by Lounge Lizard »

F. Park as close to your delivery point as possible and try to ensure that your vehicle is in sight at all times.
- that's an absolute impossibility for some rural delivery addresses. :sad:
L. Ordinary mail for immediate delivery may be stored in a passenger footwell in a covered condition.
- if that's no longer the case then an hour or more must be added to the day for getting mail out of the back of the van 150 or so times. :Very Happy
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Re: What are security proceduces for delivering packets in v

Post by fishtank »

Do not drive with mail on the dashboard or in containers on the passenger seat. Ordinary mail for immediate delivery may be stored in a passenger footwell in a covered condition but Special Delivery items must always be in the rear of the vehicle, as per point A
Surely that only covers your next delivery point.
You deliver to point A,take the mail out of the back for point B,deliver to point B take the mail out of the back for point C etc.
That way at NO point are you leaving any mail unattended in the front of the van.
That's my take on Ordinary mail for immediate delivery anyway.
Certainly not bundles of mail in a bread tray on the front seat. :hmmmm
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Lounge Lizard
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Re: What are security proceduces for delivering packets in v

Post by Lounge Lizard »

"ensure that your vehicle is in sight at all times." - even if walking backwards up every drive has severe implications for the time needed for a delivery and for health and safety. :crazy: :crazy: :crazy:
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Re: What are security proceduces for delivering packets in v

Post by fishtank »

Lounge Lizard wrote:"ensure that your vehicle is in sight at all times." - even if walking backwards up every drive has severe implications for the time needed for a delivery and for health and safety. :crazy: :crazy: :crazy:

Well it certainly wont work with park&loop unless they are very small loops. :chuckle
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Re: What are security proceduces for delivering packets in v

Post by POSTMAN »

I read the new drivers manual today,the bigger one not the old smaller one.
It says all mail to be in the back of the van.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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Re: What are security proceduces for delivering packets in v

Post by TeeferTiger »

NOTHING in the front of the van/back seats etc. All mail/packets/parcel to be locked in the back.

Security rules for drivers states that when you go to park up, you should check the area to make sure no one suspicious is watching you. If you suspect there is someone there, you are meant to drive around the block again and see if they are still there when you return then contact your manager.

When you get out the vehicle, you work from the back and then go check all the doors are locked and secure and the windows are closed. Then (while still keeping an eye out for anyone dodgy and trying to keep the van in sight) you deliver your items.

Then return to the van, check for anyone dodgy again and carry on with your work, locking the van doors when you get back in and checking for anyone suspicious again.

Always put your seat belt on :Very Happy
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janitor
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Re: What are security proceduces for delivering packets in v

Post by janitor »

But most of the people where i deliver look suspicious or dodgy.