Director of Internal Communication London - Royal Mail

[TrueBlueTerrier]

Director of Internal Communication London - Royal Mail

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Company Royal Mail Job type Full-time
Location Greater London Weekly hours 35-40 hours
Industry Marketing, Advertising, PR Job status Permanent
Salary Excellent + Benefits
Director of Internal Communication London

To develop the strategy, standards, expert advice and toolkits to support Letters business strategy and vision, helping to drive involvement and engagement

KEY ACCOUNTABILITIES

Lead, engage and mentor a professional, central IC team which effectively supports the communication of Letters business priorities, including the People Strategy

Focus ICs efforts on: helping people to understand and engage with the changes they need to make in their workplace to improve the Letters business; building managers confidence, knowledge and ability to engage their people; supporting communications with excellent channels driven by clear, credible, relevant and timely content.

Build a strong collaborative relationship with key stakeholders, including senior management, Group, and external and customer communications, so that effective, forward-looking strategic comms advice and support helps deliver business priorities

Ensure effective measurement/feedback is in place to drive improvement in understanding and action as a result of comms activities

Ensure that the appropriate advice and support is given to Group wide communications activity eg annual results, pensions.

Develop and enhance current and new IC channels and best practice guidelines and support the adoption of these across Royal Mail

Manage the wider IC network in the regions and centrally to ensure the effective use of national agreed communications campaigns and materials

Help build and develop this communitys communications expertise

Ensure the IC team is consistently and continually benchmarking with other businesses, functions and organisations to drive comms best practice

Shortlist and select preferred suppliers for appropriate communication-related activities where required

Ensure the style of communication reflects the behaviours defined in the Leadership Framework

KNOWLEDGE and TECHNICAL REQUIREMENTS

Worked in a senior management position and understands how to manage relationships and stakeholders productively

Ability to devise and implement engaging communications across large, complex, unionised organisations during periods of change

Experience of budget management

Able to measure and review the impact of comms activity

PERSONAL QUALITIES

The resilience, flexibility and stamina to work in a pressured and changing environment

Outstanding influencing and negotiating skills with the ability to challenge when required

Excellent personal communications skills, especially listening and empathising

Excellent written and oral skills

Superior planning and analytical skills with the ability to balance short-term plans with long-term aims

Ability to critically review plans and situations

The credibility and authority to advise and influence at the most senior levels of an organisation

Working pattern Flexible Reason for vacancy Situation vacant
Job share no Date posted Wednesday 2nd June 2010
Home working option no Closing date

[steviemac]

read 'stakeholder' in any correspondance and replace with 'large number of people we have to pay lip service to'
Shortlist and select preferred suppliers for appropriate communication-related activities where required means ' outsource because experienced internal candidates know a bad idea when they see it '
Ensure the IC team is consistently and continually benchmarking with other businesses, functions and organisations to drive comms best practice :means ' use private minimum wage, government subsided industries as an aspirational model of modern business practice.
The resilience, flexibility and stamina to work in a pressured and changing environment : means 'your existing staff will be halved as an example to the workforce as a whole, sorry about that, did we not mention it at the interview stage?'