advice please

[thebigone]

iv been postman 11 years,anyway heres my problem on my round the packets which the driver takes covers 4 rounds,the packets have been left for 2 weeks now stuck in office,my custumers are telling me there packets have not been received(stuck in office) most of them are o.k about it but some have rang the place they have bought the packets off telling them they are missing which looks bad on me(postman)they will get them sooner or later but reported missing,there are some genuin people on my round who would ring the place bought goods from saying they have now received them,but theres prob some scum bags who will try get another item !i reported this 2 manager but did not seem interested,is there anyone who i can contact higher up.....2 weeks packets..... cheers

[coxie]

speak to your dom and tell him if he wont organzie for these packets to be delivered you will go above him to the area manager, i bet you any money you like he gets it sorted, or say you will give the auditers a call. Give him a chance with a consequence and i bet he acts.

[ramone]

,

or say you will give the auditers a call.

Anyone know the how to contact the auditors? email addy or number

[noggin1969]

T

[thebigone]

,

or say you will give the auditers a call.

Anyone know the how to contact the auditors? email addy or number

good idea how to contact auiditers?

[noggin1969]

Postcomm
Hercules House
6 Hercules Road
London
SE1 7DB

Tel: + 44 (0)20 7593 2100
Fax: + 44 (0)20 7593 2142

Email: info@psc.gov.uk

[peppapig]

Postcomm
Hercules House
6 Hercules Road
London
SE1 7DB

Tel: + 44 (0)20 7593 2100
Fax: + 44 (0)20 7593 2142

Email: info@psc.gov.uk

Oh that will come handy:)

[ramone]

Anyone got the IB contact number and address? - What is Royal Mail policy on whistle-blowing?

[POSTMAN]

If you are concerned about any illegal acts involving Royal Mail employees, Royal Mail Property or Postal Packets and letters please find the following contact details for Royal Mail Security (colliqually known as the IB)

Security Help Desk: 0207 239 6655

or

securityhelpdesk@royalmail.com

[PhilthyPhil]

Tell your customers where their packets are and why they have not been delivered , then point out to them that this may be an intresting story the local paper may want to cover

Probably not the best idea if he wants to keep his job...