Christmas Eve parcel deliveries 'disrupted' - Somerset

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THE Royal Mail has revealed Christmas Eve deliveries have been disrupted by the icy conditions after it was alleged all services out of the Taunton Delivery Office had been cancelled.

The County Gazette received reports that workers at the Taunton depot had refused to go out in the ice, leading to all services being scrapped.

It was also alleged that staff had agreed to work extra hours on Tuesday to make up for it – four days after Christmas.

But a Royal Mail spokesman said staff from the delivery office were “attempting” deliveries today “where possible” and said the office would remain open until 5pm so customers with suitable proof of ID could collect items themselves.

The spokesman said: “The majority of Royal Mail’s operation is working completely normally but in a very small number of areas some deliveries have been disrupted because of severe weather and bad road conditions.

“Our people are out on delivery in often appalling weather conditions to keep the mail moving and we are totally focussed on doing everything we possibly can to deliver all customers’ letters and parcels posted in our network by the latest recommended posting dates by Christmas.”