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Christmas presents stuck in the snow:

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TrueBlueTerrier
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Christmas presents stuck in the snow:

Post by TrueBlueTerrier »

http://www.dailymail.co.uk/news/article ... ache-.html" onclick="window.open(this.href);return false;

Thousands will miss out on their Christmas presents because the snow has led to deliveries being cancelled across large parts of Britain.

Gifts ordered over the internet are not arriving in rural areas where roads have not been gritted and families have not seen any post for days.

The problems are being exacerbated because postmen in some areas have been told they should not try to negotiate slippery paths for health and safety reasons.

At the same time, the four leading supermarket food delivery services - Tesco, Sainsbury's, Asda and Ocado - have delayed or even cancelled thousands of Christmas food orders because their vans are snowed in.

Millions of shoppers have turned to the internet for their Christmas shopping this year amid promises of low prices compared with the High Street. The web is also promoted as efficient and reliable.

However the weather has dented the claims of the industry and threaten a miserable Christmas for many.

Some retailers, such as Marks & Spencer and John Lewis, brought forward their last ordering date to ensure they would not be caught out by the weather.

But other companies did not take this precaution, with the result that many orders that were 'guaranteed' to arrive for Christmas have not turned up.

Management consultant Paul Crosbie, 58, who has a home at Felbridge in Sussex, complained to the Post Office after receiving no mail for four days.

He said: 'I was told that postmen had been advised not to go up slippery roads and paths that had not been cleared.

'I asked whether this was because of health and safety concerns and was told "Yes".

'I remember a time when postmen battled through in all weathers, but now it seems to be any excuse not to deliver.'

Disabled pensioner Maggie Atkins was furious after Tesco first postponed and then cancelled her Christmas food order, which was due to arrive yesterday.

Mrs Atkins, from Overton, near Basingstoke, Hampshire, has to take morphine for pain caused by osteoarthritis and is waiting for an operation to have a new hip.

The 73-year-old widow was nearly in tears as she told how she had been let down by the store.

'I was told my order was cancelled because of the weather,' she said. 'I feel terribly let down.

'The buses are running and the roads are clear, so I can't understand why Tesco's vans can't deliver.

'I live alone and I can't even hobble around a supermarket. I really think Tesco could have offered a priority service to the disabled.'

Mrs Atkins will now rely on the of friends and family members to help supply the food she needs.

Royal Mail confirmed that postmen are advised not to attempt to make deliveries if they believe the conditions are dangerous.

'We have to take the safety of our staff into account in these difficult conditions,' said a spokesman.

'More than 95 per cent of Royal Mail's operation is working completely normally but in a very small number of areas some deliveries have been subject to disruption as the severe weather and road conditions mean that we cannot get to some addresses safely.

'We are doing everything possible to deliver all letters and parcels posted by the latest recommended posting dates for Christmas.'

Tesco, Sainsbury's and Asda have each cancelled hundreds of Christmas food orders.

Some customers have been advised they can collect their purchases from stores.

A Tesco spokesman said: 'Our staff are working extremely hard and doing everything possible to ensure customers who have ordered online receive their shopping this Christmas.'

Sainsbury's director of online, Tanya Lawler, said: 'We've been offering alternative delivery times where possible.

'Where we are unable to do so due to the high level of customer demand in the run-up to Christmas, we are informing those customers immediately so they can make alternative arrangements.

'In some cases where we can't deliver due to roads being unsafe, customers are given the option of collecting their shopping from the stores direct.'

Ocado said it is hoping to deliver all orders in time for Christmas.

Amazon admitted that customers in some of the worst-hit areas are experiencing delays.

However it insisted deliveries would arrive before December 25.

Read more: http://www.dailymail.co.uk/news/article ... z0aWeqrbMF" onclick="window.open(this.href);return false;
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k979aaa
Posts: 12578
Joined: 03 Sep 2007, 19:14
Gender: Male
Location: THE NORTH

Re: Christmas presents stuck in the snow:

Post by k979aaa »

Well would you deliver in dangerous conditions after all you will not get any thanks more like a stage warning and possibly the sack after all the humble postie has been hunted down till near extinction the one's who are left are looking down the barrel as it stands DON'T TAKE ANY RISKS FOR ROYALMAIL OR THE CUSTOMER as it is your own risk and your job and life!.
AnotherLimey
Posts: 751
Joined: 08 Aug 2009, 18:45
Gender: Male

Re: Christmas presents stuck in the snow:

Post by AnotherLimey »

TrueBlueTerrier wrote:http://www.dailymail.co.uk/news/article ... ache-.html

Thousands will miss out on their Christmas presents because the snow has led to deliveries being cancelled across large parts of Britain.

Gifts ordered over the internet are not arriving in rural areas where roads have not been gritted and families have not seen any post for days.

The problems are being exacerbated because postmen in some areas have been told they should not try to negotiate slippery paths for health and safety reasons.

At the same time, the four leading supermarket food delivery services - Tesco, Sainsbury's, Asda and Ocado - have delayed or even cancelled thousands of Christmas food orders because their vans are snowed in.

Millions of shoppers have turned to the internet for their Christmas shopping this year amid promises of low prices compared with the High Street. The web is also promoted as efficient and reliable.

However the weather has dented the claims of the industry and threaten a miserable Christmas for many.

Some retailers, such as Marks & Spencer and John Lewis, brought forward their last ordering date to ensure they would not be caught out by the weather.

But other companies did not take this precaution, with the result that many orders that were 'guaranteed' to arrive for Christmas have not turned up.

Management consultant Paul Crosbie, 58, who has a home at Felbridge in Sussex, complained to the Post Office after receiving no mail for four days.

He said: 'I was told that postmen had been advised not to go up slippery roads and paths that had not been cleared.

'I asked whether this was because of health and safety concerns and was told "Yes".

'I remember a time when postmen battled through in all weathers, but now it seems to be any excuse not to deliver.'

Disabled pensioner Maggie Atkins was furious after Tesco first postponed and then cancelled her Christmas food order, which was due to arrive yesterday.

Mrs Atkins, from Overton, near Basingstoke, Hampshire, has to take morphine for pain caused by osteoarthritis and is waiting for an operation to have a new hip.

The 73-year-old widow was nearly in tears as she told how she had been let down by the store.

'I was told my order was cancelled because of the weather,' she said. 'I feel terribly let down.

'The buses are running and the roads are clear, so I can't understand why Tesco's vans can't deliver.

'I live alone and I can't even hobble around a supermarket. I really think Tesco could have offered a priority service to the disabled.'

Mrs Atkins will now rely on the of friends and family members to help supply the food she needs.

Royal Mail confirmed that postmen are advised not to attempt to make deliveries if they believe the conditions are dangerous.

'We have to take the safety of our staff into account in these difficult conditions,' said a spokesman.

'More than 95 per cent of Royal Mail's operation is working completely normally but in a very small number of areas some deliveries have been subject to disruption as the severe weather and road conditions mean that we cannot get to some addresses safely.

'We are doing everything possible to deliver all letters and parcels posted by the latest recommended posting dates for Christmas.'

Tesco, Sainsbury's and Asda have each cancelled hundreds of Christmas food orders.

Some customers have been advised they can collect their purchases from stores.

A Tesco spokesman said: 'Our staff are working extremely hard and doing everything possible to ensure customers who have ordered online receive their shopping this Christmas.'

Sainsbury's director of online, Tanya Lawler, said: 'We've been offering alternative delivery times where possible.

'Where we are unable to do so due to the high level of customer demand in the run-up to Christmas, we are informing those customers immediately so they can make alternative arrangements.

'In some cases where we can't deliver due to roads being unsafe, customers are given the option of collecting their shopping from the stores direct.'

Ocado said it is hoping to deliver all orders in time for Christmas.

Amazon admitted that customers in some of the worst-hit areas are experiencing delays.

However it insisted deliveries would arrive before December 25.

Read more: http://www.dailymail.co.uk/news/article ... z0aWeqrbMF" onclick="window.open(this.href);return false;
Gotta feel for poor people like the Daily mail reporting on his laptop in his warm house rather than the good workers of Royal mail and Tesco alike slipping and slidding around, I bet he is pround of his service to the public :crazy:
norbert
Posts: 3027
Joined: 15 Jan 2008, 01:46

Re: Christmas presents stuck in the snow:

Post by norbert »

http://uk.news.yahoo.com/4/20091223/tuk ... a1618.html" onclick="window.open(this.href);return false;

ITN one privatise them and sack 'em all Daily Sieg Heil agenda - RM gives you cancer next ?

http://www.guardian.co.uk/culture/2009/ ... hes-geldof" onclick="window.open(this.href);return false; The Scary World on Planet Daily Mail Reader
http://www.guardian.co.uk/media/2007/ja ... l.citynews" onclick="window.open(this.href);return false; Editor Paul Dacre salary
Last edited by norbert on 23 Dec 2009, 19:42, edited 3 times in total.
dvbuk55
EX ROYAL MAIL
Posts: 16650
Joined: 02 Jun 2007, 19:17
Gender: Male

Re: Christmas presents stuck in the snow:

Post by dvbuk55 »

It isn't just Royal Mail, my son ordered an item on Tuesday for next day delivery, City Link being the courier, no sign of it today on the website tracking, rang the firm whose call centre is in Glasgow - to be told it wouldn't be delivered until the 29th as they wouldn't be delivering Thursday because of the inclement weather, but was given the option to collect it - when he said we had had 3 deliveries today despite the weather - he was told it was a management decision!!!!!!!!!!!!!! now there's a surprise. :shock:
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: Christmas presents stuck in the snow:

Post by DGP1 »

dvbuk55 wrote:It isn't just Royal Mail, my son ordered an item on Tuesday for next day delivery, City Link being the courier, no sign of it today on the website tracking, rang the firm whose call centre is in Glasgow - to be told it wouldn't be delivered until the 29th as they wouldn't be delivering Thursday because of the inclement weather, but was given the option to collect it - when he said we had had 3 deliveries today despite the weather - he was told it was a management decision!!!!!!!!!!!!!! now there's a surprise. :shock:
City Link :chuckle :chuckle They where to deliver a parcel to us but when my wife went onto their website it said 'Attempted delivery 22/12/09 at 15.45' but the only problem was that I was sitting in the front room at that time and never saw them :hmmmm and no card was left :hmmmm Whenever my wife eventually got through to them it turned out that they didn't even bother to try to deliver due to the bad weather (strange that the posties/binmen/recyling men/Tesco/Asda/Iceland drivers all where out) and that the system automatically puts false information whenever they can't deliver.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
janitor
EX ROYAL MAIL
Posts: 689
Joined: 28 Aug 2007, 16:18
Gender: Male

Re: Christmas presents stuck in the snow:

Post by janitor »

UK mail are the same.
dvbuk55
EX ROYAL MAIL
Posts: 16650
Joined: 02 Jun 2007, 19:17
Gender: Male

Re: Christmas presents stuck in the snow:

Post by dvbuk55 »

Don't get me started on these so called competitors - suffice to say we were out delivering 550 specials and 97 tracked of which 25 were undeliverable, about 8 from a bloke who fell and had to be taken to hospital.

Today 645 specials and 78 tracked - tomorrow???????? - but city link already know the weather won't be fit to deliver.............................................
Caniel
Posts: 623
Joined: 03 Jul 2009, 18:25
Gender: Female
Location: The Batcave

Re: Christmas presents stuck in the snow:

Post by Caniel »

janitor wrote:UK mail are the same.
A lazy UK mail delivery driver recently tried to get me to run a packet up to a flat in the block I was going in, then had the cheek to moan when I told him no.
smokerjim
Posts: 1921
Joined: 13 Jun 2007, 22:27
Gender: Male
Location: In a corner, thinking "I've picked a bad week to give up smoking..."

Re: Christmas presents stuck in the snow:

Post by smokerjim »

Superlonghurst wrote:
janitor wrote:UK mail are the same.
A lazy UK mail delivery driver recently tried to get me to run a packet up to a flat in the block I was going in, then had the cheek to moan when I told him no.
Should have said "Sure, no problems mate.....that'll be £12.99+VAT courier charge in advance of reciept of package :crazy: "
I don't suppose your mouth bleeds every 28 days, does it?

Mail delivery; those that can, do, those that can't, MANAGE!