How would you run Royal Mail

[hantsman]

I think a 9mm round behind the ear of everyone above PHG would be a good start. That's what the CNT/FAI did to the bosses in Saragossa and Catalonia in 1936. Now there's one Spanish Practice I'd like to see catch on here!

Ref my bold "that should be a double tap" just to make sure of course.

[wingmanchillian]

one step would be to appoint fully trained and experienced managers.

i work with people that have been in the job 25 30+ years. you cant buy that sort of experience and knowledge that these people have and yet im constantly seeing under trained and over paid managers brought in straight from collage/university that really do not have the faintest idea of what to do. i understand for them it must be difficult to come in and manage people with 25 30+ years but meh if they cant do the job they shouldn't.

also going back to earlier starts would greatly improve quality of service and the general perception of us by the public.