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STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

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TrueBlueTerrier
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STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

Post by TrueBlueTerrier »

Yes I know it might be teaching Grandma to suck eggs but look at step 6 on the Main Steps column, and its an official RM document.
182 Prepare For Delivery.doc
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Re: STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

Post by DGP1 »

What's a CL marking? I can't make out what it is.
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Re: STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

Post by Ahebban »

Yes, TBT, Step 6 certainly removes any ambiguity regarding the preparation of D2Ds.
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Re: STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

Post by ldsposti »

is this document still valid hope it is it give us something else to show the dim when they try it on again which is at least twice a year.
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Re: STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

Post by piranha »

It is point 7 that annoys me, how are you supposed to know if you will finish in time or not, especially if your new and on a different walk everyday. I have had many arguements with DOMs about this, what if something unforseen happens when you are out there, its a BS rule if you ask me...
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Re: STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

Post by TrueBlueTerrier »

piranha wrote:It is point 7 that annoys me, how are you supposed to know if you will finish in time or not, especially if your new and on a different walk everyday. I have had many arguements with DOMs about this, what if something unforseen happens when you are out there, its a BS rule if you ask me...
I turn it on its head
7. Should you believe that you will be unable to complete your delivery route by the end of your scheduled duty end time, you must inform your Line Manager.

This must be done at the earliest opportunity and no later than completion of delivery preparation and prior to pouches or trolleys being packed.
I would go to him and say that as this is a new walk I believe I will not be able to complete and as per the instructions I am informing you. The instructions do not say you have to know you will not be able to complete they say "believe that you will be unable to complete". As long as you have told them and asked for instructions there is nothing then can do in good conscience.

If you believe you are unable to complete whilst out on the duty we are told to contact the manager on a number given by them for just this sort of thing.
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Re: STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

Post by POSTMAN »

Great find teebs,worth a stickie.
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Big Daz
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Re: STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

Post by Big Daz »

I notice it says duty time rather than scheduled 3.5 hour delivery span.
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Re: STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

Post by Moriarty »

Should this doc be on display on notice boards in the office, or would it be tucked away in a manager's drawer? Is this available on the RM intranet? Is this a current document that should be adhered to now?

I ask so many questions because if I produce this document in the heat of battle I want to feel 100% confident that it is an official Royal Mail document. Does it have an official name, ie is it called '182 Prepare for Delivery' or something else? I want to be able to show it the manager to back myself up, and I want to be able to say something along the lines of "go and look at it for yourelf on the intranet, or in the back of the DOM's drawer"!!!
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Re: STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

Post by DemonPostie »

Is there a copy of this document in a different format? Only my computer says it can't open it as it's in Word 97 format....

Thanks.
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POSTMAN
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Re: STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

Post by POSTMAN »

DemonPostie wrote:Is there a copy of this document in a different format? Only my computer says it can't open it as it's in Word 97 format....

Thanks.

Use Open Office most of us on here do.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
coxie
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Re: STANDARD OPERATING PROCEDURE - PREPARE FOR DELIVERY

Post by coxie »

A friend at my office has made a misdelivery to the same address twice in a year resulting in a repeat complaint and as a result the manager has taken his duty off him. Now something tells me he is supposed to offer him some councilling or training if needed. He also got 2 years on his record. Is there any document on the official procedures for managment to follow in a case like this?