WHO DO YOU CALL

[ldsposti]

HI all doe's any other office have this problem or is it just ours time and time again if any of our staff has a problem while out on their walk they have trie'd to phone the office only for it to go onto the anwerphone more often than not we find out that the manager has gone home at 11.00, as luck happened i stayed in the office on monday and sure enough the manager went home at 11.10 this realy gets to me and the other staff do they not have a "DUTY OF CARE" anyone got any ideas how to to flag this up ?

[Phantom]

If you have an accident, ring no one except emergency services etc. and leave the mail in the street, not your responsibility if you're injured

[Dee Plish]

Who ya gonna call?

GHOSTBUSTERS!!!

More chance of help from them than managers out spending their ill-gotten bonuses and not answering the office phone. Which would make a most interesting H & S case in court should an accident occur out on duty .......

[stokes11eg]

Same in our office, and not just for staff, but customers too! On the wall there is a sign saying phone cals should be answered in three minutes!Ha..Ikknow that quite often theManagers are there but choose to stay in the canteen or
whatever, any thing but take phone calls. Over the years one or two have given out their own mobile numbers but still do nit answer.

[TrueBlueTerrier]

HI all doe's any other office have this problem or is it just ours time and time again if any of our staff has a problem while out on their walk they have trie'd to phone the office only for it to go onto the anwerphone more often than not we find out that the manager has gone home at 11.00, as luck happened i stayed in the office on monday and sure enough the manager went home at 11.10 this realy gets to me and the other staff do they not have a "DUTY OF CARE" anyone got any ideas how to to flag this up ?

This is a H&S matter pure and simple - there should be an emergency contact number at all times. In our DO we have one for after 2.00pm. The normal one is manned by a Manager until that time and to be fair to the DOM it does appear as though he does ensure this happens.

If you have no local IR Rep or H&S rep then track down and contact you Area H&S Rep sharp.