I've been working for RM since September 2008 - most weeks I enjoy the job and the pay isn't that bad really. I'm on a 25 hour contract and I tend to cover other peoples duties - I'm usually on a duty for about 3 weeks before shifting to another. Since I've started I've delivered every single D2D item that has been set for each duty - I usually work my day off so that I end up delivering them all. Last week - 5 months into working for RM - was the first time that I'd received a payment for delivering D2D's. Hmm thinks I as I peruse my itemised payslip - there's a nice sum of £23 adjacent to a description of "door to door". It has been my assumption for the last few months that any pay for D2D was somehow included in my basic pay - clearly this is not the case. So how much is this £23 for ? A month maybe ? no. I asked my DOM the very next day and he reassures me that this is a WEEKS pay for D2D. Ok, so I try to keep my cool and I enquire as to why I haven't been paid for any of the other 17/18 weeks that I've delivered these infuriatingly annoying pieces of tripe for ? He says something about a mix-up in the system and that he will look into it to try and get it backdated. Great thinks I - if £23 is for 1 week, surely I can expect a tidy sum - an assumption with which my DOM concurred no less. This week I've been informed that I can expect the princely sum of £70 for my efforts - excuse me if I don't leap for joy. So after losing out on surely a few £100 can somebody be so kind as to explain how all of this works, whether I've been done out of money and can do anything about retrieving more of it ? (From the calculations it appears that I've only been given a percentage of whatever the weekly rate for D2D's is) One thing I have learned whilst working for RM is that nobody tells you anything - not about the job, overtime, advice on anything ... Now I'm a fairly astute and independent person, I don't want or expect anyone to hold my hand whilst I attempt to complete my duties as a postie - but surely matters such as these should be explained from the start. It'd have been more use to learn the intricacies of such matters rather than watching pretentious idealistic videos on a waste of a day that is known as RM's induction day!
Somewhere, someone will have been processing the d2d payments, maybe your manager or line manager, at my office its the job of the DOM support to do this.
Now every figure for every duty is placed on the computer and sent somewhere (forgive me I dont know where).
If you havent been getting paid for the d2d's, someone else has.
All the figures will be there, someone just needs to rummage around the office pc and find them.
Contact your union rep. and get them to help your fight, D2D's are normally from 1.67p to 2.5p each so if your duty is 500 houses then you'd get the individual payment time 500 eg. 1.67p x 500 = £8.35.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
The standard payment for D2D is 1.67p per item so if you have three lots for a 500 call round then you should be getting £25.05.
Sounds to me like the DOM support who does these has been paying the duty holder. There should be a paper record of the D2D of the payments over the period you're talking about. Ask to see the signing on records so you can prove what duty you were on and match them up with your payslips.
If you average at say £20 per week lost over 5 months thats well over £400.
Hopefully you are in the CWU. Don't let things lie, insist that as you delivered said D2D items over said period of time then you are entitled to full payment for those D2D items. Don't let DOM or cover DOM off the hook, and if need be seek advice from union IR Rep. It is also obvious that someone else has been wrongly getting paid for your hard efforts and they most likely will have to pay it back as they are not entitled to the payment as they actually never delivered them. If I had been done out of £400 or more then I'd be on the blower to the CWU legal department seeking their advice and help.
"Today’s workplace has become heartless and soulless. Employees are seen as units of labour, automatons, functionaries, objects for achieving designated tasks, and as costs to be minimised."
tomangoe wrote:Did you fill in your D2D claim form each week with your name and Pay Number? If you don't you won't get paid.
Yeah right!!!!! I was off sick and i still got paid for the D2D. I am now in a 1 year dock because of their mistake as i didn't "Flag it up" to the DIM. So god help us all
More as to how it all works- u should be filling a claim form for any d2d and handing that in each friday- in our DO before right of way/right away or whatever it is. Total payment will be calculated and u will be (!) paid the following Friday and the payment will always be shown up seperately on wage slip just as OT will be. If someone is doing the duty on your day off they should do 20% of the d2d on that day and you will then claim for 80% of the total on your claim sheet which is specific to the duty ie has exact no. of drops and any exclsions. That's about it really except that there are a few rules. You have to do d2d as it is treated as normal mail so don't not do it or threaten to not do it because u arn't getting paid. You should NOT I repeat SHOULD NOT be doing your d2d on your day off OR in your own time. All d2d should be prepped AND delived within the duty time. That is the agreement and if u don't have time within your hours to prep and delivey the delivery is too long and u should be claiming OT or working to hours. A technicality is that you can not cite d2d as reason for cutting off ie blame the rest of the mail. If it hasn't arived by monday u can claim extra payment for delivering it tues-fri. Also if it is a bank holiday week u also get extra 20% for a 4 day delivery but usually sholuld write '+20%' on claim form.
btw if they are paying u ANY money for this past d2d why not pay ALL of it? Sounds daft to me, and wrong.
tomangoe wrote:Did you fill in your D2D claim form each week with your name and Pay Number? If you don't you won't get paid.
Yeah right!!!!! I was off sick and i still got paid for the D2D. I am now in a 1 year dock because of their mistake as i didn't "Flag it up" to the DIM. So god help us all
What do you mean,in the dock?,why is it deemed to be your fault for their mistake?.
We are both reserves and because our line manager is not the brightest of sparks ,now and then when we are covering someone else's round they get paid instead of us because he just skims through the sheets and pays the person who's round it is.
If we shout loud enough then we get their next payment which is crap if you do biggie's for them and then theirs are small ones at the lower payment.
tomangoe wrote:Did you fill in your D2D claim form each week with your name and Pay Number? If you don't you won't get paid.
Yeah right!!!!! I was off sick and i still got paid for the D2D. I am now in a 1 year dock because of their mistake as i didn't "Flag it up" to the DIM. So god help us all
What do you mean,in the dock?,why is it deemed to be your fault for their mistake?.
We are both reserves and because our line manager is not the brightest of sparks ,now and then when we are covering someone else's round they get paid instead of us because he just skims through the sheets and pays the person who's round it is.
If we shout loud enough then we get their next payment which is crap if you do biggie's for them and then theirs are small ones at the lower payment.
A dock is a punishment that goes on your record for a year. I don't get on with the ML1 who gave the reprimand and it could have been worse!!!! It goes to show that assumption is a dangerous thing. They find it easier to pay people without editing the names on the D2D page! hence the cock ups!!!!
I'm the one that processes D2D payments and yes I have been known to pay the wrong person or forget altogether. It is easily rectified the following week as long as long as someone mentions it. Which the person underpaid does; strangely the overpaid person doesn't.
postienewcastle wrote:I'm the one that processes D2D payments and yes I have been known to pay the wrong person or forget altogether. It is easily rectified the following week as long as long as someone mentions it. Which the person underpaid does; strangely the overpaid person doesn't.
I woder why? Not everybody looks at their pittance slip as it roughly the same week upon week!!!!!
kinggch wrote:Thanks guys for the responses, you can glean more in 5 minutes from this site than from DOM's in 5 months !
No s**t
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been. My BFF Clash The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
thinks I as I peruse my itemised payslip - there's a nice sum of £23 adjacent to a description of "door to door". It has been my assumption for the last few months that any pay for D2D was somehow included in my basic pay - clearly this is not the case. So how much is this £23 for ? A month maybe ? no. I asked my DOM the very next day and he reassures me that this is a WEEKS pay for D2D. Ok, so I try to keep my cool and I enquire as to why I haven't been paid for any of the other 17/18 weeks that I've delivered these infuriatingly annoying pieces of tripe for ? He says something about a mix-up in the system and that he will look into it to try and get it backdated. Great 
thinks I - if £23 is for 1 week, surely I can expect a tidy sum - an assumption with which my DOM concurred no less. This week I've been informed that I can expect the princely sum of £70 for my efforts - excuse me if I don't leap for joy. So after losing out on surely a few £100 can somebody be so kind as to explain how all of this works, whether I've been done out of money and can do anything about retrieving more of it ? (From the calculations it appears that I've only been given a percentage of whatever the weekly rate for D2D's is) One thing I have learned whilst working for RM is that nobody tells you anything - not about the job, overtime, advice on anything ... Now I'm a fairly astute and independent person, I don't want or expect anyone to hold my hand whilst I attempt to complete my duties as a postie - but surely matters such as these should be explained from the start. It'd have been more use to learn the intricacies of such matters rather than watching pretentious idealistic videos on a waste of a day that is known as RM's induction day!
