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Royal Mail has paid out compensation to a Leicestershire woman whose camcorder was taken away as rubbish when a postman left it in her bin.
Rachel Rogers from Rothley found a note saying the item was in the bin, but unfortunately it had already been emptied when she arrived home.
Royal Mail apologised and said a cheque was in the post but Ms Rogers said it had taken six weeks to resolve.
Ms Rogers ordered the camera online before Christmas as a present.
Christmas present
"I ordered the camcorder online for a Christmas present back in December, but when I came home on 17 December I had 'a while you were out' card through my front door saying the parcel had been left in the black rubbish bin," she said.
She said by this time the bin was completely empty as it was collection day.
Royal Mail said: "We would like to apologise to Ms Rogers for the correct delivery procedures not being carried out when an attempt was made to delivery a package to her prior to Christmas."
"A 'form left' card should have been posted through the door informing her that the package had been returned to the local delivery office and listing various options available to her to retrieve it."
Ms Rogers said Royal Mail told her at first that she should claim through the internet retailer, but eventually agreed to pay her for the loss.
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Postman 'binned' Christmas gift
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Geezer
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DGP1
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Re: Postman 'binned' Christmas gift
I don't understand why posties up and down the country are still putting their jobs at risk by not following proper procedure.
If you can't deliver the item, P739 it and return it to the office.
If you can't deliver the item, P739 it and return it to the office.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
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NWpostie
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Re: Postman 'binned' Christmas gift
They just want to get home early to watch jeremy Kyle 
Six of Nine loves Seven of Nine, together in Electric Dreams.
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banner18
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Re: Postman 'binned' Christmas gift
High pressure duties are a factor coupled with pressure from management.
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NWpostie
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Re: Postman 'binned' Christmas gift
banner18 wrote:High pressure duties are a factor coupled with pressure from management.
Not anymore, Job and Finish is gone, thats the Managment line,"Do your job properly, work the hours you are paid, you will not be expected to work past your time." endex
They should be taken at their words, I do and I feel relaxed and happy, especially now that I am off driving and back on Delivery, I do my job properly, no rush etc.
Six of Nine loves Seven of Nine, together in Electric Dreams.
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mailman71
- Posts: 500
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Re: Postman 'binned' Christmas gift
spot onNWpostie wrote:banner18 wrote:High pressure duties are a factor coupled with pressure from management.
Not anymore, Job and Finish is gone, thats the Managment line,"Do your job properly, work the hours you are paid, you will not be expected to work past your time." endex
They should be taken at their words, I do and I feel relaxed and happy, especially now that I am off driving and back on Delivery, I do my job properly, no rush etc.
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Geezer
- EX ROYAL MAIL
- Posts: 1347
- Joined: 19 Jun 2007, 21:01
Re: Postman 'binned' Christmas gift
NWpostie wrote:banner18 wrote:High pressure duties are a factor coupled with pressure from management.
Not anymore, Job and Finish is gone, thats the Managment line,"Do your job properly, work the hours you are paid, you will not be expected to work past your time." endex
They should be taken at their words, I do and I feel relaxed and happy, especially now that I am off driving and back on Delivery, I do my job properly, no rush etc.