Firebox.com announces same day delivery options for Christma

johnnyp · Post by **johnnyp** » 29 Sep 2008, 19:45

http://www.theretailbulletin.com/news/f ... _29-09-08/
Monday September 29th 2008
Firebox.com, the gadget, games and gifts e-tailer, is expanding its

range of delivery options in time for Christmas by offering its customers in London the opportunity to have must-have items delivered the same day.

Firebox.com has signed up to Royal Mail's Sameday service for people living within the M25, meaning they can order goods by 2pm for a delivery between 6pm and 9pm the same evening. The company already offers a range of delivery options to improve convenience, including Royal Mail's Local Collect service, which allows customers to ask for an item to be taken directly to a Post Office branch if they know they will not be at home to receive it.

Christian Robinson, MD at Firebox.com, said: "We sell quirky and innovative gifts and gadgets before they are available on the high street and some of our customers simply want to get them as quickly as possible.

"The customer experience - whether that be through the items we sell or the way they trade with us - is central to do what we do and our success. Giving our customers a range of delivery options means that they can order in confidence knowing that we will have a service that meets their specific needs."

Gerry Farwell, of Royal Mail Special Services, said: "We have worked closely with Firebox.com since it was formed ten years ago and are delighted that they have joined the growing number of customers who have chosen Royal Mail Sameday to give online shoppers even more control on the delivery of their orders."

DGP1 · Post by **DGP1** » 29 Sep 2008, 20:08

I can see massive failure with this. We don't have the staff to deliver what we're getting at the moment let alone in the Christmas pressure period so delivering extra things will just be impossible.

k979aaa · Post by **k979aaa** » 29 Sep 2008, 20:15

I am sure the POSTOFFICE'S that still remain would welcome the hundred's of packet's a day and the staff will be issued with bungie rope's to make light work of the cramped conditions!. :cfo & :lfo Not soon enough if you ask me.

Post by **POSTMAN** » 29 Sep 2008, 21:35

delivery between 6pm and 9pm the same evening.

With xmas not far away,seems strange we haven't heard of this on the front line.

BELIAL · Post by **BELIAL** » 29 Sep 2008, 21:43

POSTMAN wrote:
delivery between 6pm and 9pm the same evening.
With xmas not far away,seems strange we haven't heard of this on the front line.

Maybe we've got a reciprocal DSA agreement with TNT

k979aaa · Post by **k979aaa** » 29 Sep 2008, 21:56

BELIAL wrote:
POSTMAN wrote:
delivery between 6pm and 9pm the same evening.
With xmas not far away,seems strange we haven't heard of this on the front line.
Maybe we've got a reciprocal DSA agreement with TNT

No we just take it up the arse and they dont suck as much as royalmail!. :cfo & :lfo

Post by **TrueBlueTerrier** » 30 Sep 2008, 14:00

I have heard of it though not through offical channels, just by posts on here. From waht I remember though its only Mondon (as in the case) and Birmingham where they are doing it at the moment.

Perhaps they'll be bringing back the telegram boys to cover this sort of thing.