
Parcel delivery companies such as Royal Mail, Evri and DPD could face new Government regulations. The proposed changes are intended to ensure customers get their items delivered correctly.
People frustrated at their parcels going to the wrong address have launched a petition calling for changes to the law. The petition to Parliament urged: "Mandate that all parcel delivery companies provide recipients with GPS location recorded at delivery, time, estimated GPS accuracy and a map showing the delivery location alongside the proof-of-delivery photo.
"This should only be available to the intended recipient and comply with UK data protection."
Delivered to the wrong address
The campaigners claim this is a very common issue. The message warns: "Every day, thousands of consumers experience parcels being delivered to the wrong address."
They say that courier companies will often send a photo of the item where it has been delivered. Yet this "frequently fails to identify where the parcel has been left".
The petition sets out a list of extra legal obligations they want to apply to courier companies.
• The GPS location at point of delivery
• The time of delivery
• The estimated accuracy of the recorded location
• A map showing the recorded delivery location alongside the delivery photograph.
As this is an official petition to the UK Government, it has a chance of being delivered to the doorstep of Westminster. If the petition gets the support of 10,000 people, the Government will be obliged to pen a response.
If the petition reaches 100,000 signatures, the issue will be considered for debate in Parliament.
You can sign the petition on the website.