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Engage/Robin App

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
ArthurPewty
EX ROYAL MAIL
Posts: 187
Joined: 21 Dec 2016, 17:15
Gender: Male

Engage/Robin App

Post by ArthurPewty »

So, I left the company and am now locked out of Robin App but also this 'Engage' thing as well. Trouble is I've got vouchers on there with money on I now can't get at.
Anyone else had this or know at least a way to get at what I've paid for?
heraldmoth
Posts: 700
Joined: 22 Jun 2014, 15:58
Gender: Male

Re: Engage/Robin App

Post by heraldmoth »

You will have to go back to your COM, advice is always screenshot everything on the app before you leave because after that it can be a frustrating ballache to resolve what you’re owed
ted_e_bear
Posts: 3984
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Engage/Robin App

Post by ted_e_bear »

Have you tried the website version as opposed to the engage app for engage/formerly known as my bundle ? Or is it not accepting your sign in credentials on either.

I've had a look on it for you to try and find a phone number or email address but all I can see so far to contact them is by chat which is obviously no use as you have to log in.

Edit...I've gone on the engage chat for you and asked if there's a phone number, it's
0203 780 1891
:thumbup
ArthurPewty
EX ROYAL MAIL
Posts: 187
Joined: 21 Dec 2016, 17:15
Gender: Male

Re: Engage/Robin App

Post by ArthurPewty »

ted_e_bear wrote:
Today, 15:04
Have you tried the website version as opposed to the engage app for engage/formerly known as my bundle ? Or is it not accepting your sign in credentials on either.

I've had a look on it for you to try and find a phone number or email address but all I can see so far to contact them is by chat which is obviously no use as you have to log in.

Edit...I've gone on the engage chat for you and asked if there's a phone number, it's
0203 780 1891
:thumbup
That's great ted! Thanks for the number