What gets delivered agreed words

[Martin Walsh]

USO reform is crucial to the future sustainability of the business and of the one price goes everywhere USO principle.
Ofcom in July 2025 agreed to the following USO and Access regulations:
• First class letters will continue to be delivered Monday to Saturday
• Second class, DSA and all other non-priority letters will be delivered every other day Monday to Friday
• New headline targets for First class and Second class USO mail with new ‘tail of mail’ targets from April 2026
• New DSA D+3 service to be regulated in the same way Ofcom regulates existing access services
• USO Parcels will continue to be required to be delivered Monday to Friday, noting Royal Mail delivers parcels Monday
to Saturday
• Special Delivery will continue to be delivered Monday to Saturday
• Requirement for Collections on Second class USO letters to be Monday to Friday, noting Royal Mail intends to collect
mail Monday to Saturday

[gb93]

In some cases will DSA letters have to be delivered on a Saturday.
Been told this is case by planner

[TrueBlueTerrier]

The system, as it stands, is set up to fail. Mail Centres are processing DSA under different rules, and some of that mail can sit until the end of their processing window before it even moves on. That alone can add five days before a Delivery Office sees it.

Once it finally reaches a DO, it’s treated as Second Class, meaning it may sit for another two days, or three if it arrives over a Friday–Saturday weekend.

Then you add the sender’s own delay handing the batch over to the DSA contractor — typically two to three days for bulk mail — and suddenly something that pre‑privatisation would have been delivered in three days is now taking ten.

This isn’t a system designed to move letters quickly. It’s a system that bakes in delay, not speed.

[gb93]

Cheers TBT we have been told if DSA is due in office ie 5th day if that day is Saturday then it has to be delivered

[tramssirhc]

USO reform is crucial to the future sustainability of the business and of the one price goes everywhere USO principle.
Ofcom in July 2025 agreed to the following USO and Access regulations:
• First class letters will continue to be delivered Monday to Saturday
• Second class, DSA and all other non-priority letters will be delivered every other day Monday to Friday
• New headline targets for First class and Second class USO mail with new ‘tail of mail’ targets from April 2026
• New DSA D+3 service to be regulated in the same way Ofcom regulates existing access services
• USO Parcels will continue to be required to be delivered Monday to Friday, noting Royal Mail delivers parcels Monday
to Saturday
• Special Delivery will continue to be delivered Monday to Saturday
• Requirement for Collections on Second class USO letters to be Monday to Friday, noting Royal Mail intends to collect
mail Monday to Saturday

Is that it? Martin are you trying to say that the workload on a Saturday will be just first class and tracked? Your list includes two items of workload that you constantly choose to ignore - special deliveries and collections on delivery. How about you put your name to a definitive list of the workload on a Saturday.

[tramssirhc]

In some cases will DSA letters have to be delivered on a Saturday.
Been told this is case by planner

Unless Martin puts his name to a definite list of what the workload can be then the workload on a Saturday will be whatever needs to be done that day. As I've pointed out Martin's list includes two things he's constantly ignored - special deliveries and colod. Until Martin refutes that the workload will be whatever needs to be done on the day then it is what it is.

[tramssirhc]

The system, as it stands, is set up to fail. Mail Centres are processing DSA under different rules, and some of that mail can sit until the end of their processing window before it even moves on. That alone can add five days before a Delivery Office sees it.

Once it finally reaches a DO, it’s treated as Second Class, meaning it may sit for another two days, or three if it arrives over a Friday–Saturday weekend.

Then you add the sender’s own delay handing the batch over to the DSA contractor — typically two to three days for bulk mail — and suddenly something that pre‑privatisation would have been delivered in three days is now taking ten.

This isn’t a system designed to move letters quickly. It’s a system that bakes in delay, not speed.

Trouble is deferring the traffic creates the conditions for failure. Your description of the processing and delivering of DSA would mean failures and certainly for the DSA +3. It also creates an uneven traffic profile that wong work with DM26.

[tramssirhc]

And let's not forget that the traffic and workload includes tracked items. On a Saturday it's one worker doing the tasks of two workers. Unless the CWU put out a definite list of traffic, workload and tasks it will be whatever has to be done that day.

[SpacePhoenix]

In some cases will DSA letters have to be delivered on a Saturday.
Been told this is case by planner

Them DSA letters will be just ones where the DP has got a 1C item as well. All the rest will be deferred by the DTS.

[SpacePhoenix]

The system, as it stands, is set up to fail. Mail Centres are processing DSA under different rules, and some of that mail can sit until the end of their processing window before it even moves on. That alone can add five days before a Delivery Office sees it.

Once it finally reaches a DO, it’s treated as Second Class, meaning it may sit for another two days, or three if it arrives over a Friday–Saturday weekend.

Then you add the sender’s own delay handing the batch over to the DSA contractor — typically two to three days for bulk mail — and suddenly something that pre‑privatisation would have been delivered in three days is now taking ten.

This isn’t a system designed to move letters quickly. It’s a system that bakes in delay, not speed.

Trouble is deferring the traffic creates the conditions for failure. Your description of the processing and delivering of DSA would mean failures and certainly for the DSA +3. It also creates an uneven traffic profile that wong work with DM26.

Some DSA will be failing. If some has hit the time limit for the product use currently it would get release but with the new system if it's not the 2C day for the walk it'll get held again for an extra day. They are not releasing anything a day early.

[Valentina@1]

@martin…..can you explain to the members how this 50/50 model works please,especially on Saturdays,been told my office doesn’t have enough vans for the 3 into 4.

[postslippete]

Two years ago, Martin said that flights were being removed so mail would arrive in DOs later and the challenge was how to try and protect our start times and keep most of those changes to under an hour.

Now, large amounts of non-priority mail can be deferred and delivered less frequently so if less traffic needs delivering each day, why are start times still under review?? Surely some of those efficiencies should show up in start and finish times

[SpacePhoenix]

Two years ago, Martin said that flights were being removed so mail would arrive in DOs later and the challenge was how to try and protect our start times and keep most of those changes to under an hour.

Now, large amounts of non-priority mail can be deferred and delivered less frequently so if less traffic needs delivering each day, why are start times still under review?? Surely some of those efficiencies should show up in start and finish times

Sequencing batches are probably going to get much bigger, especially the busier batches. Some batches once the autumn comes can be 20-24 trays with the current system. Lets say 12 trays worth are for walks that haven't got their 2C day, them 12 trays will be added to the next days which will cause the batch to get much bigger and take a lot longer to run. If a CSS machine has got 12 batches to run, once you get to 7,000+

I think it'll eventually reach the point where we're going to have to make the dispatches later, probably by at least an hour to give enough time to run the larger batches or eventually it'll end up that we'll have to start sending some stuff as manual where there won't be the time to run it.

[Valentina@1]

Two years ago, Martin said that flights were being removed so mail would arrive in DOs later and the challenge was how to try and protect our start times and keep most of those changes to under an hour.

Now, large amounts of non-priority mail can be deferred and delivered less frequently so if less traffic needs delivering each day, why are start times still under review?? Surely some of those efficiencies should show up in start and finish times

Go back to his presentation,when he was selling himself to us in the vote for deputy secretary,
That’s aged well
Someone find it and stick it on here,
Full of waffle & broken promises,shame to say I actually fell for it & voted for him

Sad times

[BenacreNick]

No more later lorries, they are already arriving to late now.

Anything not arriving in time won't get delivered that day.

Which means it rolls into tomorrow.