Morning guys
I hope this topic is in the right place, if not I apologise in advance.
Right then here goes…….I have been a bit for an idiot! I have just sold an item online, but rather stupidly listed it as a large letter, when it should have been a small parcel. The buyer has purchased the label along with the item. Is there anyway that I can add the extra cost to make it up to a small parcel? I don’t want to just send it and give the buyer the hassle of having to pick it up and pay the difference when it is my fault. For instance could I add stamps to it? All the best and have a great day!
Regards Dave
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Wrong Size Parcel
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BenacreNick
- Posts: 1111
- Joined: 18 Jul 2022, 13:27
- Gender: Male
Re: Wrong Size Parcel
Yes I'm sure you can add the extra stamps Dave, or alternatively pop into your local Post Office to get this sorted out.
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Dave69
- Posts: 6
- Joined: 01 Dec 2021, 12:13
- Gender: Male
Re: Wrong Size Parcel
Thank you for your hep and advice it is very much appreciated!
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Dave69
- Posts: 6
- Joined: 01 Dec 2021, 12:13
- Gender: Male
Re: Wrong Size Parcel
Just been to the post office, they say I can’t add stamps to it as it is logged in the system as a large letter! Suggested I cancel the order and re list it back to them with the correct postage cost and size!