The Problem Delivery offices have is..

[Perseus]

Are DPR and LATS still widespread?

[ted_e_bear]

Are DPR and LATS still widespread?

LATS are a plenty in our area, still done on overtime despite them being a thing for years now, surely they could have introduced/offered some sort of duty patterns to aid oldies maybe start later do a small delivery then the LATS in the afternoon.

But no such luck, as usual no innovation of any way shape or form.

Thankfully siso ended them being done by the runners on ghost.

[SpacePhoenix]

The problem delivery offices have is ..............

The last lorry arrives too late, 120 people standing around waiting for 40 mins

How many letters could be delivered by everyone in that time ?

You know RM's solution to that? You won't like it for what it's worth.

Start/finish 40 minutes later.

I think later starts might be going to happen soon anyway.

It looks like RM are going to have us run 1C and 2C inward separately through the machines. The only way that can work that I can think of is that we run all the 1C and then clear the machine down. We then run all the 2C and then clear the machine down. Only then will the CSSs be able to run the work. Realistically the CSSs will be running probably at least 1/2 an hour later, and that's if RM stick to having wave 2 as walk sort.

[OikOik]

Are DPR and LATS still widespread?

No DPR here, and our LATs are tiny, sometimes single digits that get done on overtime.

[scotchy1962]

I am out a year now but from what i read on here and what my ex workmates tell me nothing has changed and if anything it's got worse, as i write this the BBC have just mentioned the ongoing problems at RM so the mainstream press are still going after them, great.
I done 18yrs and worked in a large delivery office and then transferred to my local small sub until i left, so i have some idea of the problems in both.
Main problem in RM is that nearly every office in the land is run differently, usually on the whim of management, in some offices duties are manageable and in others they are vastly too large, so no two the same.
Manpower as well changes office to office and some are fully staffed and others not, they show no signs of filling them either.
Start times and finish times again are all different and as they push towards a 9-5 workforce i think they haven't a clue what to do, this company has always relied on o/t to exist and the further forward they push delivery the less chance of people doing it in the evening, it used to be you could do a days work and o/t and still be home in the afternoon.
You all argue over who does what when and where and in reality you all work in different workplaces, might be the same company but they all differ.
Both offices i worked in are struggling on a regular basis and i think any goodwill is gone and the majority, if not all, just work to time it's probably the way forward.

[SpacePhoenix]

Main problem in RM is that nearly every office in the land is run differently, usually on the whim of management, in some offices duties are manageable and in others they are vastly too large, so no two the same.

In a large DO how often will different sections/divisions of the DO be run completely different even though both will report to the same upper management?

[PDAHappy]

All time.Especially if it’s a large D.O. which has other smaller D.O.’s been brought into it.They’ll be different start times, multiple PHG’s (doing the same job) different dispatch times, duty structures, all have different cost bases for all the D.O.’s under the same roof.Thats not even counting the rurals, town and firm deliveries differences that can occur in the same D.O.

[scotchy1962]

Main problem in RM is that nearly every office in the land is run differently, usually on the whim of management, in some offices duties are manageable and in others they are vastly too large, so no two the same.

In a large DO how often will different sections/divisions of the DO be run completely different even though both will report to the same upper management?

The only difference i have seen within a big office is f/t and p/t and when they start and how they use the resource, as in people prepping their own and a p/t or their van share partner who is p/t. By the way having a f/t and p/t is the daftest thing of all time as it usually ends up almost impossible to pair them up in such a way to optimise their working hours so they finish together, you always need them in earlier than they actually come in so you can get out of the office at a decent time to deliver as much as possible, try tying up 2 duties and scanning two rounds of tracked in everyday before the p/t worker gets in, it makes the f/t man resentful and knackered before he's even out the door.
Also with indoor work now taking up much more of your actual working hours it makes it impossible to catch up, and lastly the dreaded last lorry and its apparent arrival time.
In a sub its more organised with no/fewer p/t workers, but breaking up the mail and parcels takes too long now and again you are losing delivery time indoors.

[Duesouth]

At present it's not so much a problem with delivery offices, it's the way the company is managed.

The old model is dead so whenever your office had a revision the model would be based on x amount of letters with x amount of parcels. Over the past five years the parcels are just increasing year after year which is adding more time onto a delivery.

Mail has decreased year over year but its not fallen off a cliff yet, but it could well be soon if the business continues a path of only delivering mail whenever.

There's just not enough manpower in the offices either that's with staff being off on the sick, people leaving the business and not replacing them, and no overtime as the office is overspent on there budget.

People that come into the business have high hopes of being the best they can and doing good for the company. Problem I see is if the company is not looking after you, why should you look after them.

[Woody84]

Main problem in RM is that nearly every office in the land is run differently, usually on the whim of management, in some offices duties are manageable and in others they are vastly too large, so no two the same.

In a large DO how often will different sections/divisions of the DO be run completely different even though both will report to the same upper management?

The only difference i have seen within a big office is f/t and p/t and when they start and how they use the resource, as in people prepping their own and a p/t or their van share partner who is p/t. By the way having a f/t and p/t is the daftest thing of all time as it usually ends up almost impossible to pair them up in such a way to optimise their working hours so they finish together, you always need them in earlier than they actually come in so you can get out of the office at a decent time to deliver as much as possible, try tying up 2 duties and scanning two rounds of tracked in everyday before the p/t worker gets in, it makes the f/t man resentful and knackered before he's even out the door.
Also with indoor work now taking up much more of your actual working hours it makes it impossible to catch up, and lastly the dreaded last lorry and its apparent arrival time.
In a sub its more organised with no/fewer p/t workers, but breaking up the mail and parcels takes too long now and again you are losing delivery time indoors.

Absolutely this.

It’s ridiculous to expect someone to sort, prep, scan parcels in, tie up… on two rounds.

A few older heads keep telling us “we used to prep multiple rounds back in the day”, but forget to mention how much the job has changed since the “good old days”.

[scotchy1962]

Main problem in RM is that nearly every office in the land is run differently, usually on the whim of management, in some offices duties are manageable and in others they are vastly too large, so no two the same.

In a large DO how often will different sections/divisions of the DO be run completely different even though both will report to the same upper management?

The only difference i have seen within a big office is f/t and p/t and when they start and how they use the resource, as in people prepping their own and a p/t or their van share partner who is p/t. By the way having a f/t and p/t is the daftest thing of all time as it usually ends up almost impossible to pair them up in such a way to optimise their working hours so they finish together, you always need them in earlier than they actually come in so you can get out of the office at a decent time to deliver as much as possible, try tying up 2 duties and scanning two rounds of tracked in everyday before the p/t worker gets in, it makes the f/t man resentful and knackered before he's even out the door.
Also with indoor work now taking up much more of your actual working hours it makes it impossible to catch up, and lastly the dreaded last lorry and its apparent arrival time.
In a sub its more organised with no/fewer p/t workers, but breaking up the mail and parcels takes too long now and again you are losing delivery time indoors.

Ahh the good old days i remember them well, when we finished in the morning and had time to interact with the public and all was good in the world...... them days are over and unfortunately a memory is all they are.
Absolutely this.

It’s ridiculous to expect someone to sort, prep, scan parcels in, tie up… on two rounds.

A few older heads keep telling us “we used to prep multiple rounds back in the day”, but forget to mention how much the job has changed since the “good old days”.

[scotchy1962]

Main problem in RM is that nearly every office in the land is run differently, usually on the whim of management, in some offices duties are manageable and in others they are vastly too large, so no two the same.

In a large DO how often will different sections/divisions of the DO be run completely different even though both will report to the same upper management?

The only difference i have seen within a big office is f/t and p/t and when they start and how they use the resource, as in people prepping their own and a p/t or their van share partner who is p/t. By the way having a f/t and p/t is the daftest thing of all time as it usually ends up almost impossible to pair them up in such a way to optimise their working hours so they finish together, you always need them in earlier than they actually come in so you can get out of the office at a decent time to deliver as much as possible, try tying up 2 duties and scanning two rounds of tracked in everyday before the p/t worker gets in, it makes the f/t man resentful and knackered before he's even out the door.
Also with indoor work now taking up much more of your actual working hours it makes it impossible to catch up, and lastly the dreaded last lorry and its apparent arrival time.
In a sub its more organised with no/fewer p/t workers, but breaking up the mail and parcels takes too long now and again you are losing delivery time indoors.

Absolutely this.

It’s ridiculous to expect someone to sort, prep, scan parcels in, tie up… on two rounds.

A few older heads keep telling us “we used to prep multiple rounds back in the day”, but forget to mention how much the job has changed since the “good old days”.

Ah the good old days when we finished in the morning and had time to chat to the public...... unfortunately them days are over and a memory is all they are.

[postslippete]

It's inevitable that many people are describing the symptoms of everything that’s wrong with delivery offices - unequal duties, staff shortages, too much indoor work etc etc. It's gone beyond the point of the company simply having to make cut-backs to make a profit. Right now the problem is that RM are trying to deliver increasing parcel traffic in offices that were primarily designed around letters. And as parcel traffic grows, delivery offices are often struggling for storage space and sorting capacity.

Letter volumes are relatively predictable but whenever there is a bulk posting of letters we are often given several days or even a week to clear it. But for parcels, regardless of the volumes, are an expectation that every parcel still goes out the same day. And unlike letters they take significantly longer to deliver. Multiply the waiting for customers, looking for dedicated safe places, trying neighbours along with auto-re-delivery across dozens of parcels and the time assumptions it takes to complete a duty is way off.

And despite the billions that have been spent on parcel hubs, parcels still require a huge amount of handling once they arrive inside a delivery office from being sorting into sections....then walk sorted....then scanned and prepped by the duty holder....then loaded onto vans. And the vans is another issue in itself. Forget having proper shelving systems like Amazon vans where parcels can be organised logically. Everything is often stuffed into the back of a small van in whatever space is available. Posties are now expected to fit large and bulky parcels into the back of small combi vans that were originally intended for letters and small packets on a shared van duty.