specifically CWU's proposals with the Heavy and Light Proposal. BTW the copy I've seen isn't marked secret service
style 'Reps eyes only' and wasn't told keep this to yourself or anything like that.
Am trying to work out how I can get the pdf onto here.
What stood out for me is the first paragraph 2. '...whether the seventh duty is needed in part or full, or whether it could be removed...absorbed'.
Heavy and Light model proposal
The CWU would agree to the following:
1. To deploy the Heavy and Light 8 in 7 model for all walks in scope as a first step.
2. The seventh duty will be the subject of ongoing review. After twelve weeks there
would be a formal process agreed against the overarching principles and wider unit
metrics to discuss whether the seventh duty is needed in part or full, or whether it
could be removed. This discussion may also consider whether during lighter periods
of the year the seventh duty, either partly or wholly, could be absorbed.
3. The CWU believe this first step would save Royal Mail circa £150 million. The
review will make a further undisclosed saving. In addition, the CWU believe there
would be additional costs/benefits from deploying the 8 in 7 model relating to
achieving quality of service and wider business metrics.
4. The CWU would agree to deploy 120 pilots before the end of the financial year in
addition to the current 35 pilots.
5. All remaining units not included could move to the H&L model on their current duties
to familiarise themselves with the method change, identify any issues quickly and
remedy them before they are included in the wider deployment plan and seek to see
an improvement in USO compliance and quality of service results. This could also
help with the upstream changes in Mail Centres with the algorithm being deployed.
6. This would allow all units to start scoping where the two duties (7 & 8) are based on
the other six duties. This will ensure that there are not any inbuilt inefficiencies i.e.
travelling across the postcode to deliver the seventh or eighth duty.
What are the other changes we would want within any USO agreement on the Heavy
and Light model compared to Royal Mail’s ODM model?
This list is not exhaustive and will be dependent on the status of each office and the
previous data verification.
1. There will be a temporary resign which can be done within 2 weeks. The
individual signing for the seventh duty will be advised prior to the temporary
resign that this duty will be reviewed after 12 weeks.
2. There will be a full resign based on seniority under major change after the PIR
has taken place.
3. There will be the ability for delivery attendance patterns to be shaped by local
parties providing they achieve quality of service targets, adopt the 8 into 7 with
the review and maintain Ofcom’s last letter time. Any vote on an attendance
pattern within each unit will be undertaken by CWU members only.
4. The deployment of the first and second phase will give the opportunity for part-
timers on new and old contracts to increase their contracted hours based on
seniority. The USO model will allow for an increase in full-time jobs, whilst also
protecting anyone who wants to remain part-time.
5. The Heavy and Light model allows for a review of start and finish times. Any start
and finish time changes on deployment will be reviewed subsequently during the
PIR to make sure that quality of service has been maintained or improved.
6. The Heavy and Light model supports the principle of walk ownership which is
beneficial to the customer and the company’s brand name and will help with
future training of any new entrants.
7. Non drivers can play an active role within the Heavy and Light model.
8. There will be no compulsory redundancies in line with the EP Group and CWU
agreement.
9. MTSF will be applied if there is a surplus with the shared aim of managing this
change through voluntary moves, voluntary redundancies and natural wastage.
10. A preference exercise will be agreed to deal with any surplus either on
deployment or following the PIR.
11. Any voluntary redundancies will be in line with MTSF and will receive the new
terms for voluntary redundancy as outlined within Rebuilding Royal Mail Part 2.
12. RODs and Divisional Reps will oversee the deployment and the yes/no go
process ensuring that the changes deployed are based on local solutions which
will work and are in line with the overarching principles of ensuring the 8 in 7
model is deployed in the first phase and can achieve quality of service prior to the
PIR.
13. A national governance group will be set up to support the deployment