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Capita failing

Royal Mail pension news and discussion.Please note the advise given in this forum is unofficial, please use the links we have for a more detailed response or see an independent financial adviser.
Wullie10
EX ROYAL MAIL
Posts: 692
Joined: 30 Jul 2017, 12:07
Gender: Male
Location: Retired

Capita failing

Post by Wullie10 »

https://www.pcs.org.uk/contact-us/press ... %20receive.
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Kevin.r.smith
Posts: 44
Joined: 19 Aug 2014, 07:20
Gender: Male

Re: Capita failing

Post by Kevin.r.smith »

Old news
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freespeech
MDEC
Posts: 762
Joined: 28 Jun 2007, 16:35

Re: Capita failing

Post by freespeech »

I'm less than a month into my NRA60 pension and the RMSPS side (Capita) has been ten times better than RMPP both in comms and administration.
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RobertT
EX ROYAL MAIL
Posts: 6622
Joined: 09 Sep 2007, 14:26
Gender: Male

Re: Capita failing

Post by RobertT »

There's a nice long thread about Capita and the CS pension on the MSE forum - quite a few unhappy bunnies:
https://forums.moneysavingexpert.com/di ... ise#latest

I haven't taken any of my RM pension yet, but I have contacted RMSPS/Capita with a few queries and based on my experiences I agree with Freespeech. They have been a lot more efficient than the RMPP!
Links to all RM pension related websites are here
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Wullie10
EX ROYAL MAIL
Posts: 692
Joined: 30 Jul 2017, 12:07
Gender: Male
Location: Retired

Re: Capita failing

Post by Wullie10 »

Kevin.r.smith wrote: ↑
04 Feb 2026, 09:10
 Old news
Still making news today. I know one person waiting for months.
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pieoftheday
Posts: 1830
Joined: 11 Mar 2010, 16:43
Gender: Male

Re: Capita failing

Post by pieoftheday »

I took all of my section B pensions last year,no issues at all :Very Happy
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SeanMc
Posts: 71
Joined: 20 Jun 2020, 15:03
Gender: Male

Re: Capita failing

Post by SeanMc »

Same for me this year. No problems also.
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roadrunner bill
Posts: 400
Joined: 18 Oct 2018, 09:03
Gender: Male

Re: Capita failing

Post by roadrunner bill »

Capita.. was brilliant with me... ... they are professional.. polite and very helpful....

Full credit to their professionalism... :Applause
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Wullie10
EX ROYAL MAIL
Posts: 692
Joined: 30 Jul 2017, 12:07
Gender: Male
Location: Retired

Re: Capita failing

Post by Wullie10 »

roadrunner bill wrote: ↑
05 Feb 2026, 17:38
 Capita.. was brilliant with me... ... they are professional.. polite and very helpful....

Full credit to their professionalism... :Applause
Obviously one of the lucky ones 😆 i love all the dismissive quotes now
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Jefferson Starfish
Posts: 893
Joined: 12 Aug 2011, 15:32
Gender: Female
Location: Greendale DO

Re: Capita failing

Post by Jefferson Starfish »

Wullie10 wrote: ↑
23 Apr 2026, 21:44
 Obviously one of the lucky ones 😆 i love all the dismissive quotes now
I can only see people's personal experiences.🤷
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