Parcel Only Today

[Ozzvaldo]

I had a walk around my office when I got back from delivery today. We've got 3 shared van duties with 15 or more trays of unprocessed mail stacked next to the frame because the posties can't physically stuff any more letters into the fitting. The worst delivery has 21 trays. There are numerous other frames with between 3 and 10 trays of letters and flats that haven't been touched. There are only a handful of frames with no excess trays on the floor next to them, but non of these are actually clear frames and they all have multiple days worth of mail in large areas of them. Additionally, most of the frames have between a half and a full York of Tracked 48 packets that haven't left the building and have built up since last Wednesday.

[oypostie]

had a walk around my office when I got back from delivery today. We've got 3 shared van duties with 15 or more trays of unprocessed mail stacked next to the frame because the posties can't physically stuff any more letters into the fitting. The worst delivery has 21 trays. There are numerous other frames with between 3 and 10 trays of letters and flats that haven't been touched. There are only a handful of frames with no excess trays on the floor next to them, but non of these are actually clear frames and they all have multiple days worth of mail in large areas of them. Additionally, most of the frames have between a half and a full York of Tracked 48 packets that haven't left the building and have built up since last Wednesday.

and are you on the naughty list. I suspect not

[Ozzvaldo]

had a walk around my office when I got back from delivery today. We've got 3 shared van duties with 15 or more trays of unprocessed mail stacked next to the frame because the posties can't physically stuff any more letters into the fitting. The worst delivery has 21 trays. There are numerous other frames with between 3 and 10 trays of letters and flats that haven't been touched. There are only a handful of frames with no excess trays on the floor next to them, but non of these are actually clear frames and they all have multiple days worth of mail in large areas of them. Additionally, most of the frames have between a half and a full York of Tracked 48 packets that haven't left the building and have built up since last Wednesday.

and are you on the naughty list. I suspect not

Your suspicions are correct. We haven't cleared our office, or been anywhere near doing so, since before RM started using Covid as an excuse to understaff the business. Frames full of undelivered mail are nothing new here, although our current state is something completely off the scale. We did appear on the naughty list for about a week about 18 months ago, but that's it. Our COM just shrugs his shoulders when asked about how it is that we don't regularly feature on it, yet a cover manager who often works at an office that is one of the stalwarts on that list tells us that we're always in a worse state than that particular unit. Answers to this conundrum on a postcard, please, but who knows when it will be delivered?

[TopperGas]

I had a walk around my office when I got back from delivery today. We've got 3 shared van duties with 15 or more trays of unprocessed mail stacked next to the frame because the posties can't physically stuff any more letters into the fitting. The worst delivery has 21 trays. There are numerous other frames with between 3 and 10 trays of letters and flats that haven't been touched. There are only a handful of frames with no excess trays on the floor next to them, but non of these are actually clear frames and they all have multiple days worth of mail in large areas of them. Additionally, most of the frames have between a half and a full York of Tracked 48 packets that haven't left the building and have built up since last Wednesday.

Sounds like you need a new manager, as there's no excuse for leaving T48's in the DO since Wednesday when they should be taking priority over any T24's now arriving at your DO.

Glad I'm not one of your DO's customers waiting for our Christmas parcels to be delivered!

[SpacePhoenix]

I had a walk around my office when I got back from delivery today. We've got 3 shared van duties with 15 or more trays of unprocessed mail stacked next to the frame because the posties can't physically stuff any more letters into the fitting. The worst delivery has 21 trays. There are numerous other frames with between 3 and 10 trays of letters and flats that haven't been touched. There are only a handful of frames with no excess trays on the floor next to them, but non of these are actually clear frames and they all have multiple days worth of mail in large areas of them. Additionally, most of the frames have between a half and a full York of Tracked 48 packets that haven't left the building and have built up since last Wednesday.

Outside of Xmas Pressure how many days worth would the 21 trays be?

Sounds like you need a new manager, as there's no excuse for leaving T48's in the DO since Wednesday when they should be taking priority over any T24's now arriving at your DO.

Any mail or parcel can only fail once, priority will always be given to the new stuff

[claretandblue]

I had a walk around my office when I got back from delivery today. We've got 3 shared van duties with 15 or more trays of unprocessed mail stacked next to the frame because the posties can't physically stuff any more letters into the fitting. The worst delivery has 21 trays. There are numerous other frames with between 3 and 10 trays of letters and flats that haven't been touched. There are only a handful of frames with no excess trays on the floor next to them, but non of these are actually clear frames and they all have multiple days worth of mail in large areas of them. Additionally, most of the frames have between a half and a full York of Tracked 48 packets that haven't left the building and have built up since last Wednesday.

Outside of Xmas Pressure how many days worth would the 21 trays be?

Sounds like you need a new manager, as there's no excuse for leaving T48's in the DO since Wednesday when they should be taking priority over any T24's now arriving at your DO.

Any mail or parcel can only fail once, priority will always be given to the new stuff

Yep, once it's marked down as failed, it's no longer a priority.

[Ozzvaldo]

It's difficult to say how many days mail outside of XMas Pressure 21 trays is. Any space in these particular trays has been filled uto the top by IPS letters being put into them, whereas in the normal run of things half of the trays containing flats arrive from the MC half empty. I would hazard that there's at the very least a weeks' worth of stuff under the frame, plus all the undelivered mail bursting out of the fitting itself. We've got the Amazon contract in our office, and some of our shared van duties are getting 350 plus Tracked per day to deal with before letters are even thought about.

[twoloops]

The last time we chucked a letter in the frame was Friday 28th November all mail is in trays under the frame along with three weeks worth of D2Ds some lad on light duties chucks half a tray of sequence in everyday .......... had a flick through loads of Moon Pig Birthdays cards & Christmas cards & mountains of un-tracked packets ........ Happy Christmas

[TopperGas]

The last time we chucked a letter in the frame was Friday 28th November all mail is in trays under the frame along with three weeks worth of D2Ds some lad on light duties chucks half a tray of sequence in everyday .......... had a flick through loads of Moon Pig Birthdays cards & Christmas cards & mountains of un-tracked packets ........ Happy Christmas

Why aren't you delivering any mail, surely you're office can't be that under staffed?

[A2B]

The last time we chucked a letter in the frame was Friday 28th November all mail is in trays under the frame along with three weeks worth of D2Ds some lad on light duties chucks half a tray of sequence in everyday .......... had a flick through loads of Moon Pig Birthdays cards & Christmas cards & mountains of un-tracked packets ........ Happy Christmas

Why aren't you delivering any mail, surely you're office can't be that under staffed?

From your comments earlier your office clearly isn't seeing the parcel volume that lots of the UK is seeing

[Mr Rush]

The last time we chucked a letter in the frame was Friday 28th November all mail is in trays under the frame along with three weeks worth of D2Ds some lad on light duties chucks half a tray of sequence in everyday .......... had a flick through loads of Moon Pig Birthdays cards & Christmas cards & mountains of un-tracked packets ........ Happy Christmas

Why aren't you delivering any mail, surely you're office can't be that under staffed?

The office can be fully staffed for 10 months of the year, but current parcel traffic levels are so excessive that it requires both driver and pasenger to deliver nothing but packets all day. We've got loads of agency, it's just that we'd need one for every pairing to get close to clearing the frames.

Scenario: Passenger delivers letters
Additional packet load is displaced onto driver.
There isn't enough time in the day.
Additional packet load is displaced onto agency.
There aren't enough agency or there isn't enough time in the day.
Packet load rolls over (T48 apocalypse the next day) or the passenger does packets all day too just to keep the unit from being buried.

Like the Cut Off Procedure, the December QoS exemption is completely broken. It was created for a time when letter traffic would suffer delays from a three week spike in volumes. Not halt completely. So when it comes down to it, the letters will rot in the frames while RM concentrates on its non-USO commercial products. To much profit, not that you'll see any of it.

P.S. Dan says please wash your neck when you get invited to his castle.