Multiple Swindon residents have claimed their parcels have been stolen after being left in unsafe communal areas by delivery drivers.
Amazon has apologised and said it was taking the "reports very seriously" following the claims of multiple thefts.
One Swindonian, Molly, who lives in a high-rise block of flats in east Swindon, says she is too scared to order anything to her address after experiencing multiple parcel thefts.
On Sunday, October 12, the 27-year-old received a notification from Amazon to say that the birthday present she had ordered for her father had been delivered.
But the photo attached to the email showed the parcel as having been left on the floor near the communal lifts of the high-rise building.
Molly claims she heard no door buzz and no knock at the door despite being home that day, and when she went to go and find her parcel, it was gone.
"This happens a lot. They simply knock on the door, put the parcel on the doorstep and leave without waiting to see if I answer.
"On Amazon and PayPal, I have changed my address to include the code for the shed with the words 'use shed code xxxx', yet they don't.
"People know that these drivers leave items on the doorstep and so they follow the drivers around and then collect the items after they have left.
"I have reported this to Amazon multiple times and they aren't interested."
CCTV footage shared by Mr Foley shows a delivery driver leaving a parcel on the floor near his house despite him being home. The driver had already left before Clive opened the door moments later.
Commenting on the Adver post, Tash Blackwell said: "I had one stolen recently. It was delivered and when I went to retrieve it from where it was left, it had gone from a communal area. Not had this before."
Stephen Brown added: "We live in the centre of Swindon and parcels are always going missing.
"Nothing ever gets done, even though there are two CCTV cameras on the mailboxes."
Amazon was approached for comment by the Adver, and has confirmed it takes the claims "very seriously."
A spokesperson for Amazon said: "We’re very sorry to hear about these issues; we take these reports very seriously and are looking into this urgently with our delivery service providers.
"Our customer service team is available 24/7 and can provide assistance on a range of issues, including deliveries."
The company made it clear that anyone who has been a victim of package theft should contact their local police force.
Wiltshire Police has also been contacted but has yet to comment.