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Age verification data storage and use by RM

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
menditsa
Posts: 371
Joined: 22 Jun 2024, 08:06
Gender: Male

Re: Age verification data storage and use by RM

Post by menditsa »

TopperGas wrote:
08 Aug 2025, 10:39

Just mark the parcel refused and inform your manager, there's always the risk they they are one of the mystery customers RM use trying to catch posties out. Even if they are a genuine customer just being awkward they could be the sort to complain if you put in an incorrect DOB, then you've got to give some kind of explanation to your manager.
Am I correct in the assumption we veryify the age of the person receiving the package which may not be the named person on package ?
SkiSunday
Posts: 790
Joined: 05 Jan 2025, 18:19
Gender: Male

Re: Age verification data storage and use by RM

Post by SkiSunday »

menditsa wrote:
08 Aug 2025, 11:36
TopperGas wrote:
08 Aug 2025, 10:39

Just mark the parcel refused and inform your manager, there's always the risk they they are one of the mystery customers RM use trying to catch posties out. Even if they are a genuine customer just being awkward they could be the sort to complain if you put in an incorrect DOB, then you've got to give some kind of explanation to your manager.
Am I correct in the assumption we veryify the age of the person receiving the package which may not be the named person on package ?
Ask if said person on the address label is at home, if not then return to the DO. Brilliant eh? :thumbup
ted_e_bear
Posts: 3933
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Age verification data storage and use by RM

Post by ted_e_bear »

menditsa wrote:
08 Aug 2025, 11:36
TopperGas wrote:
08 Aug 2025, 10:39

Just mark the parcel refused and inform your manager, there's always the risk they they are one of the mystery customers RM use trying to catch posties out. Even if they are a genuine customer just being awkward they could be the sort to complain if you put in an incorrect DOB, then you've got to give some kind of explanation to your manager.
Am I correct in the assumption we veryify the age of the person receiving the package which may not be the named person on package ?
Yes
Rve83ndxd
Posts: 217
Joined: 09 Sep 2023, 10:56
Gender: Male

Re: Age verification data storage and use by RM

Post by Rve83ndxd »

menditsa wrote:
08 Aug 2025, 11:36
Am I correct in the assumption we veryify the age of the person receiving the package which may not be the named person on package ?
Management have told us only deliver to the person on the packet. :dance
ted_e_bear
Posts: 3933
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Age verification data storage and use by RM

Post by ted_e_bear »

Rve83ndxd wrote:
08 Aug 2025, 15:58
menditsa wrote:
08 Aug 2025, 11:36
Am I correct in the assumption we veryify the age of the person receiving the package which may not be the named person on package ?
Management have told us only deliver to the person on the packet. :dance
That's absolutely incorrect, see this link to the official royal mail policy that someone posted earlier in this thread.
https://share.google/pp3GgBELMVwn2KHBE
SMS1969
Posts: 977
Joined: 28 Jun 2021, 11:36
Gender: Male

Re: Age verification data storage and use by RM

Post by SMS1969 »

Rve83ndxd wrote:
08 Aug 2025, 15:58
menditsa wrote:
08 Aug 2025, 11:36
Am I correct in the assumption we veryify the age of the person receiving the package which may not be the named person on package ?
Management have told us only deliver to the person on the packet. :dance
That’s rubbish then, as you have the option on the PDA to deliver to a neighbour. I did just that yesterday.
Mr Rush
Posts: 3069
Joined: 05 Aug 2011, 14:27
Gender: Male

Re: Age verification data storage and use by RM

Post by Mr Rush »

SMS1969 wrote:
08 Aug 2025, 18:05
Rve83ndxd wrote:
08 Aug 2025, 15:58
Management have told us only deliver to the person on the packet. :dance
That’s rubbish then, as you have the option on the PDA to deliver to a neighbour. I did just that yesterday.
Doesn't that defeat the whole point of the exercise?

Someone within the household taking delivery of alcohol/knives has to be over 18/25 and therefore 1) responsible for their own potentially harmful actions they may commit with the item they have purchased or 2) responsible for the actions of a minor under their care who has ordered the item which they then intercept.

Delivering AV to a neighbour is like buying booze or fags for kids hanging outside the off-licence.
The machine stops.
clashcityrocker
Posts: 16425
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: Age verification data storage and use by RM

Post by clashcityrocker »

Mr Rush wrote:
09 Aug 2025, 21:15

Delivering AV to a neighbour is like buying booze or fags for kids hanging outside the off-licence.
No.
Delivering AV to a neighbour is like buying booze or fags for another adult outside an off-licence.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
yellowbelly
Posts: 3626
Joined: 23 Jun 2015, 15:51
Gender: Male

Re: Age verification data storage and use by RM

Post by yellowbelly »

Mr Rush wrote:
09 Aug 2025, 21:15

Doesn't that defeat the whole point of the exercise?

Someone within the household taking delivery of alcohol/knives has to be over 18/25 and therefore 1) responsible for their own potentially harmful actions they may commit with the item they have purchased or 2) responsible for the actions of a minor under their care who has ordered the item which they then intercept.

Delivering AV to a neighbour is like buying booze or fags for kids hanging outside the off-licence.
The whole point of the exercise is to absolve RM from any corporate responsibility for any resulting harmful actions. They don't give a monkeys if something happens once the responsibility has been offloaded to another party.
SMS1969
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Joined: 28 Jun 2021, 11:36
Gender: Male

Re: Age verification data storage and use by RM

Post by SMS1969 »

If the PDA gives me the option to deliver to a neighbour I’ll do just that, it gets rid of it so less work the next day.
TopperGas
Posts: 3285
Joined: 13 Feb 2021, 22:46
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Re: Age verification data storage and use by RM

Post by TopperGas »

Mr Rush wrote:
09 Aug 2025, 21:15
SMS1969 wrote:
08 Aug 2025, 18:05
Rve83ndxd wrote:
08 Aug 2025, 15:58
Management have told us only deliver to the person on the packet. :dance
That’s rubbish then, as you have the option on the PDA to deliver to a neighbour. I did just that yesterday.
Doesn't that defeat the whole point of the exercise?

Someone within the household taking delivery of alcohol/knives has to be over 18/25 and therefore 1) responsible for their own potentially harmful actions they may commit with the item they have purchased or 2) responsible for the actions of a minor under their care who has ordered the item which they then intercept.

Delivering AV to a neighbour is like buying booze or fags for kids hanging outside the off-licence.
How does it, those kids are waiting for a mug to buy them, we're simply delivering the booze or fags to the neighbour and asking him to pass it to their neighbour when they get home. It'll be a bit unlucky if the neighbour turns out to be a mad knifeman, although the person you were delivering to could be one anyway,
SkiSunday
Posts: 790
Joined: 05 Jan 2025, 18:19
Gender: Male

Re: Age verification data storage and use by RM

Post by SkiSunday »

TopperGas wrote:
10 Aug 2025, 22:13
Mr Rush wrote:
09 Aug 2025, 21:15
SMS1969 wrote:
08 Aug 2025, 18:05
Rve83ndxd wrote:
08 Aug 2025, 15:58
Management have told us only deliver to the person on the packet. :dance
That’s rubbish then, as you have the option on the PDA to deliver to a neighbour. I did just that yesterday.
Doesn't that defeat the whole point of the exercise?

Someone within the household taking delivery of alcohol/knives has to be over 18/25 and therefore 1) responsible for their own potentially harmful actions they may commit with the item they have purchased or 2) responsible for the actions of a minor under their care who has ordered the item which they then intercept.

Delivering AV to a neighbour is like buying booze or fags for kids hanging outside the off-licence.
How does it, those kids are waiting for a mug to buy them, we're simply delivering the booze or fags to the neighbour and asking him to pass it to their neighbour when they get home. It'll be a bit unlucky if the neighbour turns out to be a mad knifeman, although the person you were delivering to could be one anyway,
Don't forget the recipient has to opt out rather than opt in with delivery to neighbour lol.
The amount of massive notes pinned and super glued to front doors about no delivery to neighbours is ridiculous.
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POSTMAN
SITE ADMINISTRATOR
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Re: Age verification data storage and use by RM

Post by POSTMAN »

Can someone else over 18 accept my parcel?
Yes- an age-restricted item delivered by Royal Mail can be delivered to another adult over the age of 18 at the same address.

You can also nominate a neighbour who's over 18 to receive your parcel for you - they will need to show proof of age.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
SkiSunday
Posts: 790
Joined: 05 Jan 2025, 18:19
Gender: Male

Re: Age verification data storage and use by RM

Post by SkiSunday »

POSTMAN wrote:
11 Aug 2025, 19:07
Can someone else over 18 accept my parcel?
Yes- an age-restricted item delivered by Royal Mail can be delivered to another adult over the age of 18 at the same address.

You can also nominate a neighbour who's over 18 to receive your parcel for you - they will need to show proof of age.
Delivery to neighbour is still an opt out though, unless you get recipients trying to assault you for knocking on their neighbours door. :thumbup