Angard new terms, pay taken down?

[somenamehere]

In the past few weeks I noticed that the pay rate was slightly lower and they had taken time off for unpaid break. Then on Sunday they didn’t give the usual £19/20 per hour Sunday rate I had been getting for the past year, it was down to the lowest £12.54.
I had not had a gap of 6 weeks without a shift so I emailed Angard asking about it and they said that we’re now on new terms.

The change happened now and I took that to mean that new terms now coming in Feb 2025. I replied to them to clarify and say it seems a bit unfair as I had no info from them in advance about any new terms. Then the reply just said that people starting October 2023 are subject to the break and pay rate I’ve been put down to and I’m on it for the foreseeable future. Seeming to say that there aren’t new terms starting now, these are always the terms from before I started, and they said my profile is incorrect and I never should have been paid for breaks.

I started November 2023 as a Christmas casual and then transferred to Angard to stay, and I was told by others at the site that since we did 12 consecutive weeks as a CC, that should count and we should get put up to paid breaks and the higher Sunday pay rate. And telling Angard that at the time they saw that as correct back then and surprisingly put me on it no problem, and the people I joined with have been having that for the past year until just now.

I thought from other people that had been here longer that after milestones like a year with them the pay rate is supposed to go up, but they’ve seemingly decided to now ignore that and take it down saying terms from conveniently just before we started say we shouldn’t actually have it.
So it’s a bit frustrating and confusing what’s actually correct, but I get the impression that they aren’t going to change it back.
Overall they haven’t been very transparent about it and no information beforehand about the Sunday rates and pay increasing with length of tenure, I only heard about that from people who had been there longer than me.
But now it seems there isn’t that anymore? Is this right and there’s nothing that can be done, anyone have any other information about it? Thanks :)

The actual managers and work at the site I’m at YDC is fine, it’s just the Angard admin people that seem a bit rubbish overall at doing stuff right and giving you a straight answer. When I first transferred it took them a month to sort out my JoinedUp profile and send my ID card. And they had the wrong tax code somehow even though stuff should have been transferred internally and it took 3 emails from me before they finally fixed it and answered my question about it.

[Warbo]

You need to check to be sure but this came in October 2023 as a new start contract. It is covered as " Two Tier Pay" ? somewhere in another part of the forum.
It also needs to be watched dropping out of AWR after the 6 week break rule as you will go on the new rate.

[somenamehere]

I was put down to the lower non-AWR rate even though I did not have a 6 week break. Why are they deciding not that it's not right to get the higher rate and paid breaks, when they did consider it right for the past year? since much closer to October 2023. Information about the pay rate and AWR is not at all in the contract I was given, it just says not lower than minimum wage.
It's not just me, it's happed to several other people at my site that started at the same time. From Angard's email responses it seems like for us that started after Oct 2023, AWR rates don't exist for us anymore, and they're taking them away and we can't qualify for again in future. As they said "12 worked week incentives are no longer applicable" and I'm on the base set rate "for the foreseeable future".
It just seems a bit weird that if no longer having higher rate is in the terms since October 2023 (even though it doesn't have that info in the actual contract), why they've waited until early 2025 to make that actually take effect on us.

[zacattack]

The cut off for the higher rate and paid breaks is Oct 2022, not 2023, basically you had to start before the strikes in 2022. You have been quite lucky getting paid breaks up to now. As annoying as it is, unfortunately you'll have to lump it I'm afraid. AWR basically is that you have to be on the same terms as someone else who started at the same time as you and permanent staff that started in Oct 2023 will be on the new terms.

[Roadie8282]

What is the higher rate?
I started on May 2022 originally with manpower turn gar to swap to angard who put me and others on the 13.37ph from 14 something.

[TobysPaw]

This was the previous old thread about pay reductions in case anyone wants to have a read

viewtopic.php?f=47&t=108960

[zacattack]

I'm not entirely sure what the rate is outside of London now but in Oct 2023 it was £14.31 and I had just been there over a year. I would imagine I would be around £15 now with 2 1/2 years of service. I moved to a depot within London and got a decent payrise last April. I'm not expecting anything this year but overall I'm happy with my rate.
If they have put you back down then you need to contact payroll and get your pay backdated, also make sure they haven't been deducting breaks, you can do this by checking joined up, click on a day and check they paid you for the full amount of time you were there.
Don't take no for an answer, you may have to put in a formal grievance but you are on solid ground unless you were off for over 6 weeks during any period of time.

[Warbo]

This was the previous old thread about pay reductions in case anyone wants to have a read

viewtopic.php?f=47&t=108960

Thank you TobysPaw. You need to read this people. The Two Tier Pay Rate. New starters and anyone dropping out of the AWR will revert to the lower new contract rate.

[MailSorter10]

I started November 2023 as a Christmas casual and then transferred to Angard to stay, and I was told by others at the site that since we did 12 consecutive weeks as a CC, that should count and we should get put up to paid breaks and the higher Sunday pay rate. And telling Angard that at the time they saw that as correct back then and surprisingly put me on it no problem, and the people I joined with have been having that for the past year until just now.

I started Dec 2023 as Xmas Casual for RM, was transferred to Angard in Jan 2024 and my rates didn't drop recently. I got uplift after 12 weeks, then another from new tax year and another after 26 weeks. I also got uplift during Xmas 2024 period, to match new casual starters at higher rate. I had to ask for it, but it was backdated from October 2024 and was running until mid February 2025, when they probably realised, they have to remove it.

I expect another uplift after 52 weeks, which may take some time, becasue I had a few holidays during the year.

So, I don't understand why your rate suddenly went down.

[somenamehere]

Different people here saying different things. So still confusing I'm not sure what to do, if I should push more asking about it again but I don't want them to get rid of me for complaining as they've already said it's not changing back up twice.

I started November 2023 as a Christmas casual and then transferred to Angard to stay, and I was told by others at the site that since we did 12 consecutive weeks as a CC, that should count and we should get put up to paid breaks and the higher Sunday pay rate. And telling Angard that at the time they saw that as correct back then and surprisingly put me on it no problem, and the people I joined with have been having that for the past year until just now.

I started Dec 2023 as Xmas Casual for RM, was transferred to Angard in Jan 2024 and my rates didn't drop recently. I got uplift after 12 weeks, then another from new tax year and another after 26 weeks. I also got uplift during Xmas 2024 period, to match new casual starters at higher rate. I had to ask for it, but it was backdated from October 2024 and was running until mid February 2025, when they probably realised, they have to remove it.

I expect another uplift after 52 weeks, which may take some time, becasue I had a few holidays during the year.

So, I don't understand why your rate suddenly went down.

Your rate went up several times during the year? I didn't get an increase from a new tax year, 26 weeks or Xmas 2024. How much is your hourly rate now then after all that?

[MailSorter10]

After I was transferred to Angard in Jan 2024, my pay rate went down by around £3 per hour, and it was the same regardless of weekday or weekend. I was cheap labour on Sunday nights. New tax year gave me small increase of 30p.

After 12 weeks of work, rate went up by £2 per hour. After 26 weeks of work for Angard it went up by another 70p. During Xmas period, I got small uplift, to match rate of seasonal workers. Now back on previous rate.

That's how it should work:

1. Basic rate.
2. Increase after 12 weeks due to AWR.
3. Increase after 26 weeks
4. Increase after 52 weeks.
On top of that, any official increases due to RM employees rate increase.

If they put you on higher rate from the start and you never had these 12 cheap weeks, it's possible, that they put you on this low rate now, because of it.

[robsdean7]

After I was transferred to Angard in Jan 2024, my pay rate went down by around £3 per hour, and it was the same regardless of weekday or weekend. I was cheap labour on Sunday nights. New tax year gave me small increase of 30p.

After 12 weeks of work, rate went up by £2 per hour. After 26 weeks of work for Angard it went up by another 70p. During Xmas period, I got small uplift, to match rate of seasonal workers. Now back on previous rate.

That's how it should work:

1. Basic rate.
2. Increase after 12 weeks due to AWR.
3. Increase after 26 weeks
4. Increase after 52 weeks.
On top of that, any official increases due to RM employees rate increase.

If they put you on higher rate from the start and you never had these 12 cheap weeks, it's possible, that they put you on this low rate now, because of it.

For those who joined in 2025 do we still get awr after 12 weeks?

[pleb]

After I was transferred to Angard in Jan 2024, my pay rate went down by around £3 per hour, and it was the same regardless of weekday or weekend. I was cheap labour on Sunday nights. New tax year gave me small increase of 30p.

After 12 weeks of work, rate went up by £2 per hour. After 26 weeks of work for Angard it went up by another 70p. During Xmas period, I got small uplift, to match rate of seasonal workers. Now back on previous rate.

That's how it should work:

1. Basic rate.
2. Increase after 12 weeks due to AWR.
3. Increase after 26 weeks
4. Increase after 52 weeks.
On top of that, any official increases due to RM employees rate increase.

If they put you on higher rate from the start and you never had these 12 cheap weeks, it's possible, that they put you on this low rate now, because of it.

For those who joined in 2025 do we still get awr after 12 weeks?

No.

[MailSorter10]

What do you mean that 2025 don't get AWR applied to them? It's the law.
What I heard from others is that lower rates and no breaks is the result of newer RM starters having worse employment conditions and Angard is now matching rates to that.

[gurpbarnes6]

After I was transferred to Angard in Jan 2024, my pay rate went down by around £3 per hour, and it was the same regardless of weekday or weekend. I was cheap labour on Sunday nights. New tax year gave me small increase of 30p.

After 12 weeks of work, rate went up by £2 per hour. After 26 weeks of work for Angard it went up by another 70p. During Xmas period, I got small uplift, to match rate of seasonal workers. Now back on previous rate.

That's how it should work:

1. Basic rate.
2. Increase after 12 weeks due to AWR.
3. Increase after 26 weeks
4. Increase after 52 weeks.
On top of that, any official increases due to RM employees rate increase.

If they put you on higher rate from the start and you never had these 12 cheap weeks, it's possible, that they put you on this low rate now, because of it.

For those who joined in 2025 do we still get awr after 12 weeks?

No.

Pay increases after 26 weeks are you sure since when? Pay card I have states after 12 weeks and 52 weeks worth of work not 26 weeks. After 260 weeks same pay now before used to slight difference if I am not mistaken.