New DPR method

[sindba]

How do you inform a Line Manager via the RM PDA that you will not complete allocated delivery's ?
My personal phone is just that and not for RM use and anything regarding work I want in writing.

Use your phone. If they don't pick up, send a text.

You've then got documented evidence that you followed procedure and are golden.

[kazardaimenu]

I get the stress involved here, but don't DPR drivers have a start time and finish time like everyone else?

Do what you can in your time, anything else doesn't get done and it's then RM's problem.

Or am I missing something?

Spot on

[Jonathan Alsatian]

I get the stress involved here, but don't DPR drivers have a start time and finish time like everyone else?

Do what you can in your time, anything else doesn't get done and it's then RM's problem.

Or am I missing something?

My manager expects every delivery to be attempted. No bringing stuff back and scanning it as "delivery not attempted". I was told if I'll definitely not get it all done by 8:30 pm then ring the manager and we can invent a road closure or similar to justify an innaccesable scan for the undelivered items. Other managers I've worked under don't mind stuff coming back and being scanned as not attempted. This is the thing. Every office is different and so is every manager. One manager said to just deliver the Tracked 24 items and bring everything else back one dark icy winters night when I was way behind schedule, as it was already after 8pm when I rang him, I just raked around the back and fished out the 24s. The rest were scanned delivery not attempted, because that manager is ok with that whilst others are not. Cutting off at your finish time for new starts risks failing your probation and getting the boot

[raXor]

Cutting off at your finish time for new starts risks failing your probation and getting the boot

Getting the boot from RM might end up the best thing that happens in the longer term.

And probation of 6 months or whatever is nonsense because employers can bin you off at any point within the first full 2 years for any reason, assuming it's not based on protected characteristics. So basically probation is 2 years regardless.

[Agencyoap]

I get the stress involved here, but don't DPR drivers have a start time and finish time like everyone else?

Do what you can in your time, anything else doesn't get done and it's then RM's problem.

Or am I missing something?

You’re absolutely right - but ….!
We have different starting and shift hours for different contracts (at least 4) none of which are on display

New staff being pressured into taking no break and completing with unpaid additional hours -

Then Senior duty holders on old contacts are being moved from duties, told they’re not delivering enough, then the new staff on less money are put on the duties

The managers are using Amazon figures when discussing workloads, particularly with the new staff - it’s very rare that anyone is pulled up for doorstepping even after complaints -

It sounds like I’m spouting for the sake of it - but only yesterday, someone who’d been on their old duty for 7 years was taken off and told they were not delivering enough
They’re able to do that because all the duties changed with the new system - hence all duties are up for resigning - but only to selected staff!!!

[menditsa]

How do you inform a Line Manager via the RM PDA that you will not complete allocated delivery's ?
My personal phone is just that and not for RM use and anything regarding work I want in writing.

Use your phone. If they don't pick up, send a text.

You've then got documented evidence that you followed procedure and are golden.

As I already said my phone is not for Royal Mail business.

[Smoothbackground]

How do you inform a Line Manager via the RM PDA that you will not complete allocated delivery's ?
My personal phone is just that and not for RM use and anything regarding work I want in writing.

Use your phone. If they don't pick up, send a text.

You've then got documented evidence that you followed procedure and are golden.

As I already said my phone is not for Royal Mail business.

So if unwell or unable to come to work, how would you call in sick or let your manager know? Would you use your phone then?

[menditsa]

How do you inform a Line Manager via the RM PDA that you will not complete allocated delivery's ?
My personal phone is just that and not for RM use and anything regarding work I want in writing.

Use your phone. If they don't pick up, send a text.

You've then got documented evidence that you followed procedure and are golden.

As I already said my phone is not for Royal Mail business.

So if unwell or unable to come to work, how would you call in sick or let your manager know? Would you use your phone then?

If I call in sick I'm not on Royal Mail time with a PDA

[kazardaimenu]

Amazon pass all the stuff they don’t want on to us and also deliver postable packages so their numbers will be quicker than our drivers regardless of doorstepping.

[oypostie]

When was the last time you saw Amazon getting a signature, doing an age verification or even their own collections ???? All their time consuming stuff is dumped on others, usually us

[Londonsburning]

When was the last time you saw Amazon getting a signature, doing an age verification or even their own collections ???? All their time consuming stuff is dumped on others, usually us

When was the last time you saw Amazon delivering households? We frontline RM delivery staff have been taken for a disposable service for the best part of 20 years now. We are all but a number, take it or leave it.

[kazardaimenu]

So we are having parcels coming in pre assigned to either posties or DPR with a ban on giving parcels to the driver and vice versa. Not sure how this will work in practice and why they are doing it.

[Londonsburning]

Amazon pass all the stuff they don’t want on to us and also deliver postable packages so their numbers will be quicker than our drivers regardless of doorstepping.

You have to remember RM have always been happy to take any Amazon overspill. It's purely profit driven.

[A2B]

Amazon pass all the stuff they don’t want on to us and also deliver postable packages so their numbers will be quicker than our drivers regardless of doorstepping.

You have to remember RM have always been happy to take any Amazon overspill. It's purely profit driven.

Aren't RM obligated to deliver it under the current USO?

Maybe RM will constantly increase the cost to customers like they did with letters to stop these pesky customers sending them

[SpacePhoenix]

When was the last time you saw Amazon getting a signature, doing an age verification or even their own collections ???? All their time consuming stuff is dumped on others, usually us

Amazon don't get signatures, they use one-time codes