If it's mostly ones from the same sender, get the manger to send an email off to someone who can contact the sender and get them to fix whatever glitch is causing the address printed on the items to be different from the address encoded in the 2D barcode
There's been too much coffee spilled on the laptop keyboard for this to be something that would actually happen in real life....
The routing does not allow for a 30 min unpaid break that some of us are forced to take.
No one can force you to exercise your entitlement to an unpaid break. It is your unpaid time to determine how to use. I use mine at the end of my contracted hours of work, leaving once I’ve done my contracted hours.
I get several mis sorts, either in the wrong route or house number or even completely the wrong address entered into the system(usually house numbers wrong)
Does the address printed on the item match the address encoded in the 2D barcode? The system will be going on the address encoded in the 2D barcode.
In-flight items that are clearly labelled to go to a local collect like the PO are ignored by whoever is sorting so they are listed on the manifest in the wrong position or should be on an other route.
PO branches seem to have capacity issues sometimes now. We're starting to see the odd packet that has been refused by a PO branch, think some PO branches don't just deal with RM anymore, can't remember if DPD also use the PO branches. Could the PO branch have flagged up that they won't accept any items after a certain time? Have they been instructed to ignore the local collect?
I'm on a hybrid duty with collections. The main PO in the town centre no longer accepts parcels. In their case, not enough room. The point about 2d bar codes is an issue. When we do LATs, the address encoded is sometimes wrong. Also, the standard bar code doesn't always work. Seems RM haven't got it right, before introducing something that we rely on heavily.
I'm pretty sure I read on here that the pda parcel delivery app can actually work to our advantage as it gives an accurate delivery time which is obviously good for us, sounds like you'll be off to a bad start surrounded by people who in typical traditional fashion are obsessed with beating the clock because they think they're better and faster than others, w*****s.
I always work to the PDA times and use that to my advantage when I have too much.
Also, there's now an Estimated Delivery Window (EDW) for each item which will be messaged to the customer similar to DPR so rushing could backfire on people.
Isn't it now a 2 hour slot? So still plenty of leeway and I've never come across a customer complaining because I'm 30 mins or so early.
I'm pretty sure I read on here that the pda parcel delivery app can actually work to our advantage as it gives an accurate delivery time which is obviously good for us, sounds like you'll be off to a bad start surrounded by people who in typical traditional fashion are obsessed with beating the clock because they think they're better and faster than others, w*****s.
I always work to the PDA times and use that to my advantage when I have too much.
Also, there's now an Estimated Delivery Window (EDW) for each item which will be messaged to the customer similar to DPR so rushing could backfire on people.
Isn't it now a 2 hour slot? So still plenty of leeway and I've never come across a customer complaining because I'm 30 mins or so early.
IIRC it starts at about 1.5, then gets bigger (2h), then ends at 1.5. I'd imagine they'd want to tighten that window in the future to remain competitive.
I'm pretty sure I read on here that the pda parcel delivery app can actually work to our advantage as it gives an accurate delivery time which is obviously good for us, sounds like you'll be off to a bad start surrounded by people who in typical traditional fashion are obsessed with beating the clock because they think they're better and faster than others, w*****s.
I always work to the PDA times and use that to my advantage when I have too much.
Also, there's now an Estimated Delivery Window (EDW) for each item which will be messaged to the customer similar to DPR so rushing could backfire on people.
Isn't it now a 2 hour slot? So still plenty of leeway and I've never come across a customer complaining because I'm 30 mins or so early.
IIRC it starts at about 1.5, then gets bigger (2h), then ends at 1.5. I'd imagine they'd want to tighten that window in the future to remain competitive.
2 hour time slots seem to be the standard across the industry in general.
2 hour time slots seem to be the standard across the industry in general.
All my DPD delivery time slots are 1 hour.
Parcelforce are 1 Hour .
Have you heard anything else regarding PF and RM parcels becoming more of a standard product ?
Or are you still supposed to just be taking on the largest item specification ?
We start training sessions next week on the royal mail PDA system and will be taking royal mail parcels sometime in May ,
This is not nationwide though ,
we are a trial depot .
From what little the management tell us it seems the big changes will happen at the end of July .
We start training sessions next week on the royal mail PDA system and will be taking royal mail parcels sometime in May ,
This is not nationwide though ,
we are a trial depot .
Have they confirmed what sizes of RM parcels will be going over to PF?
We start training sessions next week on the royal mail PDA system and will be taking royal mail parcels sometime in May ,
This is not nationwide though ,
we are a trial depot .
Have they confirmed what sizes of RM parcels will be going over to PF?
We start training sessions next week on the royal mail PDA system and will be taking royal mail parcels sometime in May ,
This is not nationwide though ,
we are a trial depot .
Have they confirmed what sizes of RM parcels will be going over to PF?
From what little the management tell us it seems the big changes will happen at the end of July .
That ties up with RM wanting all the realignments in MCs done and dusted by early summer.
You'll probably find out before us then as obviously you'll be sending stuff for multiple postcodes to a PF depot rather than several do's, having said that communication is pretty s**t in this company so we'll probably be left wondering why the amount of parcels has dropped right down.
