In a new partnership with ScotRail, Quadient will begin rolling out its Parcel Pending by Quadient automated lockers across Scotland’s rail network.
The lockers will provide passengers with a convenient, 24/7 secure and contactless parcel delivery, collection and returns service that integrates into their travel routines. The lockers can be used for parcel delivery from major carriers including Royal Mail, DPD, Evri and UPS, as well as services beyond parcels such as key drop-offs through Keynest.
Derek Murray, advertising, media and contracts manager at ScotRail, said, “Scotland’s railway is so much more than running trains from A to B. At ScotRail, we aim to support local communities, innovate with customer-focused services, and we are always looking at ways to make life easier for our customers and add value to their journey.
“The introduction of Quadient parcel lockers allows customers to combine their commute with the convenience of parcel collection and drop-off, saving time and reducing the hassle. This partnership strengthens our offering as a modern, customer-centric rail service.”
Katia Bourgeais Crémel, EVP lockers automation Europe at Quadient, added, “ScotRail plays a vital role in connecting people and places across Scotland. Our lockers provide an invaluable link between carriers, retailers and consumers, fostering a seamless and flexible approach to parcel logistics. We proudly contribute to ScotRail’s commitment to serving Scotland’s communities while promoting sustainable practices.”