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Midlands SuperHub - Not So Super?

A forum for our Mail Centre, Processing and Distribution colleagues.
Binsey
Posts: 390
Joined: 14 Aug 2015, 17:33
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by Binsey »

As for lack of trains I can imagine it’s a lack of Rolling Stock.

I recently went up to Skipton and there must be at least 20 TPO storage vans on a siding.
ConeHater
MAIL CENTRES/PROCESSING
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Joined: 25 Sep 2020, 12:37
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Re: Midlands SuperHub - Not So Super?

Post by ConeHater »

Binsey wrote:
19 Aug 2023, 19:42
As for lack of trains I can imagine it’s a lack of Rolling Stock.

I recently went up to Skipton and there must be at least 20 TPO storage vans on a siding.
I’m sure it’s more complicated than just dusting down mothballed rolling stock and launching it into Network Rail !
NW11851
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Joined: 09 Mar 2017, 14:24
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by NW11851 »

And this morning, Monday, 21 August, public admission;

‘Technical difficulties at our new Midlands Hub last night meant some services departed later than expected. As a result, some mail due for delivery today in the following postcode areas may arrive later than expected: DN, HU, LN, S, CV, LE, MK, NN, CW, L, WA, WN, BL, M, OL, SK, G, KA, ML and PA.’

Looks as if the weekend shift also need to settle in.
NW11851
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Joined: 09 Mar 2017, 14:24
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by NW11851 »

Still going well, I see 😂 .
Feel sorry for those employed in there:

‘Technical difficulties at our new Midlands Hub over the last 24 hours meant some services departed later than expected. As a result, some mail due for delivery today in the following postcode areas may arrive later than expected: DE, NG, WV, B, HR, WR, PO, SO, SP, GU, KT, SW and TW.’
ConeHater
MAIL CENTRES/PROCESSING
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Re: Midlands SuperHub - Not So Super?

Post by ConeHater »

Speaking to drivers there, biggest problem is ‘flow room’ that’s been created to manage every vehicle / trailer movement on the site, and operate the in/out gates. Mostly staffed by people new to the game and are still being trained - hopefully they’ll get better. Not having the automated gate system that was heralded has meant that it can take 5mins just to enter the site as got to be done via intercom. The flow room has all the power but is incompetent and doesn’t communicate. Feel most sorry for those working in there under their Poundshop managers, but I bet they’ll still get their bonuses !
wandle
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Joined: 25 Feb 2011, 17:17
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Re: Midlands SuperHub - Not So Super?

Post by wandle »

Hearing from a reliable source that 10% of the items tipped into the machine are not read / rejected :left:
SpacePhoenix
MAIL CENTRES/PROCESSING
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Re: Midlands SuperHub - Not So Super?

Post by SpacePhoenix »

wandle wrote:
26 Aug 2023, 14:03
Hearing from a reliable source that 10% of the items tipped into the machine are not read / rejected :left:
Do them rejected ones get manually sorted on site or just shipped off to the nearest MC?
ConeHater
MAIL CENTRES/PROCESSING
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Re: Midlands SuperHub - Not So Super?

Post by ConeHater »

SpacePhoenix wrote:
26 Aug 2023, 14:45
wandle wrote:
26 Aug 2023, 14:03
Hearing from a reliable source that 10% of the items tipped into the machine are not read / rejected :left:
Do them rejected ones get manually sorted on site or just shipped off to the nearest MC?
Think it gets taken to NDC site, which has been ticking over steadily for last couple of weeks. Different story next week - moving 600 staff back there as SuperHub failing so bad ! Many duties were told to unload at NDC last week, and next week an element of the cross docking will move back there too.
SpacePhoenix
MAIL CENTRES/PROCESSING
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Re: Midlands SuperHub - Not So Super?

Post by SpacePhoenix »

ConeHater wrote:
26 Aug 2023, 21:20
SpacePhoenix wrote:
26 Aug 2023, 14:45
wandle wrote:
26 Aug 2023, 14:03
Hearing from a reliable source that 10% of the items tipped into the machine are not read / rejected :left:
Do them rejected ones get manually sorted on site or just shipped off to the nearest MC?
Think it gets taken to NDC site, which has been ticking over steadily for last couple of weeks. Different story next week - moving 600 staff back there as SuperHub failing so bad ! Many duties were told to unload at NDC last week, and next week an element of the cross docking will move back there too.
Will all MCs that lost work to the hub, be getting that work back? If so it'll be interesting to hear if them MCs staff up appropriately for getting all that workload back
Binsey
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Re: Midlands SuperHub - Not So Super?

Post by Binsey »

That won’t be happening.

To many reputations at stake.
oypostie
Posts: 902
Joined: 25 Dec 2007, 13:39

Re: Midlands SuperHub - Not So Super?

Post by oypostie »

Binsey wrote:
28 Aug 2023, 17:55
To many reputations at stake.
You mean there's somebody left in Royal Mail management with a decent reputation :whistle :whistle
Binsey
Posts: 390
Joined: 14 Aug 2015, 17:33
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by Binsey »

Think big they are.


While we get tangled up in the menial stuff.
wandle
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Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by wandle »

Heard from a driver yesterday that, despite the problems at MSH, the migration of work from PRDC is still planned to go ahead in October.
That will test the ‘efficiency’ of the new hub, no doubt…
ConeHater
MAIL CENTRES/PROCESSING
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Re: Midlands SuperHub - Not So Super?

Post by ConeHater »

They’ll just throw contractors at it, apparently there were at least 50 at the MSH site last Friday at £1,000 a pop.
ConeHater
MAIL CENTRES/PROCESSING
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Joined: 25 Sep 2020, 12:37
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Re: Midlands SuperHub - Not So Super?

Post by ConeHater »

I noticed that a bin has now found its way onto the fuel island at MSH, getting someone to empty it occasionally may be a challenge too far though !