Many people still don’t realise that you can have your parcels collected so doing it for ‘free’ is quite a good idea. Saying that anybody who sends parcels on a daily basis should incur a fee but for many it’s just the odd parcel here and there.
Why's it a good idea, what are RM gaining by collecting a parcel for free when they could be charging a fee? In our Do we usually get 2 or 3 a duty so it's hardly taking off as having massive public appeal.
If you’re on delivery in the area then it’s no problem going to pick up a parcel it’s not as if someone is driving out their way to go collect it.
This is something Royal Mail should have been doing years ago but instead it was stuck in the past and now the competition is years ahead of them. It’s the same thing as not selling postage at the callers office but no they drastically reduce the hours they are open.
From what I can see other companies don’t charge extra for home collections so it’s no wonder Royal Mail don’t.
As part of the postage. By that definition we charge for collection too. DPD charge £7.99 for door to door delivery, which includes collection. Using a 5KG parcel as an example. With ‘free’ collection, we undercut them by charging just for postage. EVRI is pretty much comparable to our own service, but nobody is going to use them to save 20p. We are competing with couriers with this service, which is a good thing.
"By that definition we charge for collection too"
We do not charge for collection as everybody else does muddying the water doesn't magically make profit,the free period should be over,its a service it should be making more profit not less.
"By that definition we charge for collection too"
We do not charge for collection as everybody else does muddying the water doesn't magically make profit,the free period should be over,its a service it should be making more profit not less.
It is making profit though. How can you claim otherwise? If you are that concerned about making profit, then you would also be championing making rounds even bigger so as to cut back on staffing costs. Why people are so obsessed over this service is beyond me. It is good publicity and entices more people to use us to send items. That can’t be debated.
"By that definition we charge for collection too"
We do not charge for collection as everybody else does muddying the water doesn't magically make profit,the free period should be over,its a service it should be making more profit not less.
It is making profit though. How can you claim otherwise? If you are that concerned about making profit, then you would also be championing making rounds even bigger so as to cut back on staffing costs. Why people are so obsessed over this service is beyond me. It is good publicity and entices more people to use us to send items. That can’t be debated.
Read the thread title...
People aren't obsessed just talking,again public will just revert back to the cheapest.
"By that definition we charge for collection too"
We do not charge for collection as everybody else does muddying the water doesn't magically make profit,the free period should be over,its a service it should be making more profit not less.
It is making profit though. How can you claim otherwise? If you are that concerned about making profit, then you would also be championing making rounds even bigger so as to cut back on staffing costs. Why people are so obsessed over this service is beyond me. It is good publicity and entices more people to use us to send items. That can’t be debated.
Read the thread title...
People aren't obsessed just talking,again public will just revert back to the cheapest.
That was the point I was making. We are the cheapest. People aren’t going to use Evri to save 20p. We still have a reputation for quality of service, and people would rather hand their parcel over to their postie than a random courier. I guess we will just have to agree to disagree over the worth of the scheme, but if it generates business, that is unequivocally a good thing.
"By that definition we charge for collection too"
We do not charge for collection as everybody else does muddying the water doesn't magically make profit,the free period should be over,its a service it should be making more profit not less.
It is making profit though. How can you claim otherwise? If you are that concerned about making profit, then you would also be championing making rounds even bigger so as to cut back on staffing costs. Why people are so obsessed over this service is beyond me. It is good publicity and entices more people to use us to send items. That can’t be debated.
Read the thread title...
People aren't obsessed just talking,again public will just revert back to the cheapest.
That was the point I was making. We are the cheapest. People aren’t going to use Evri to save 20p. We still have a reputation for quality of service, and people would rather hand their parcel over to their postie than a random courier. I guess we will just have to agree to disagree over the worth of the scheme, but if it generates business, that is unequivocally a good thing.
How can you be the cheapest if you dont charge anything!..thats called free and believe me people will go to the 20p cheaper one regardless of courier.
"By that definition we charge for collection too"
We do not charge for collection as everybody else does muddying the water doesn't magically make profit,the free period should be over,its a service it should be making more profit not less.
It is making profit though. How can you claim otherwise? If you are that concerned about making profit, then you would also be championing making rounds even bigger so as to cut back on staffing costs. Why people are so obsessed over this service is beyond me. It is good publicity and entices more people to use us to send items. That can’t be debated.
Read the thread title...
People aren't obsessed just talking,again public will just revert back to the cheapest.
That was the point I was making. We are the cheapest. People aren’t going to use Evri to save 20p. We still have a reputation for quality of service, and people would rather hand their parcel over to their postie than a random courier. I guess we will just have to agree to disagree over the worth of the scheme, but if it generates business, that is unequivocally a good thing.
How can you be the cheapest if you dont charge anything!..thats called free and believe me people will go to the 20p cheaper one regardless of courier.
Good lord. We are charging! I’m not sure if you are on a wind up at this point, but fair play if you are. You have me fooled. Try it for yourself - book a collection via the RM website and see how much you pay.
So we are charging an actual collection fee make your mind up.
How much is it costing you to have your parcel collected after booking it in on the RM website?
(Parcel Collect charged at £0.00 when you book online between 00:01 on 16.08.2022 and 23:59 on 15.08.2023.)
Thats off RM actual website so looks like they are going to start charging next Tuesday.
We can't be losing money anymore as we keep giving away free collections to customers
How are they free? They are still paying postage and we get all of it, in comparison to if they take it to the post office where they take their own cut. Why posties continue to complain about services that pay their wages is beyond me.
Because the collection part is the service they were paying for
And so is knocking on someone’s door to deliver a parcel. The price they are paying for postage alone is worth it for RM. Especially when you consider how much cheaper it is to send items with our competitors.
Nevertheless customers are still getting a collection service for free
But RM are generating revenue either way. I can’t believe people are complaining about this frankly, but then posties moan about literally any change to their working day. Definitely the whiniest profession out there.
When you're a myopic cheerleader I guess everyone else looks like a "whiner"
We can't be losing money anymore as we keep giving away free collections to customers
How are they free? They are still paying postage and we get all of it, in comparison to if they take it to the post office where they take their own cut. Why posties continue to complain about services that pay their wages is beyond me.
Because the collection part is the service they were paying for
And so is knocking on someone’s door to deliver a parcel. The price they are paying for postage alone is worth it for RM. Especially when you consider how much cheaper it is to send items with our competitors.
For a company losing a million a day not charging for a service doesn't make sense even if it were 30p undercutting absolutely everyone,it puts more time on going to more houses whether your in the area or not more petrol more in van if parcel not there more wasted time,company's are meant to make profit not give money away,company's who give free delivery incorporate the price into the product its nigh on a year RM just give that extra profit away,they have a history of doing stupid things you have to much faith in them.
If you charge extra on top of the postage, it will dissuade people from using the service entirely. They will simply drop it into a Post Office when passing, and we lose money via the cut the PO takes from posting this way. It is a way to build up loyalty and establish a user base that you can then eventually start charging. RM want it to be as convenient as possible to send items using its services, and offering to collect for free is just another way of doing so.
That's a massive assumption on your part - spoken from your soapbox with the 'wisdom of Lou' banner fluttering above it - sustained by all the hot air you spew.
Unless you have access to hard data [which you won't unless you are a senior manager] based on people's preferences regards leaving their house to post an item or pay X amount of money to have it collected from home then you are just blathering for the sake of it [as usual].
Personally, I value my time so if my round trip to the post office takes me 30 minutes and then I have to stand in a queue for 5-10 minutes then I'm thinking the 'cost' is far more than paying a pound for my postie to collect a parcel. But that's just me.
But it's not just about how much money RM generates, or doesn't if it's a free collection. There is also a cost side to the equation. We are being paid our hourly rate and that translates into close to £1.50 every 5 minutes when you take into account pension and employers NIC. So it is a case of how that £1.50 can be most effectively used to generate profit.
Blathering for the sake of it, on an internet forum. The nerve!
The irony of you claiming to offer an objective overview of the situation, then prefacing sentences with ‘Personally’ should be lost on nobody. We are all offering our personal opinions. Quit your blathering already.
the difference is I might offer my opinion once or twice a week - you are posting dozens of times a week - you are perhaps the most opinionated postman in Britain [not to mention saddest] - there's something for you
having said that, if it wasn't for you this forum might die a death - so crap on
We can't be losing money anymore as we keep giving away free collections to customers
How are they free? They are still paying postage and we get all of it, in comparison to if they take it to the post office where they take their own cut. Why posties continue to complain about services that pay their wages is beyond me.
Because the collection part is the service they were paying for
And so is knocking on someone’s door to deliver a parcel. The price they are paying for postage alone is worth it for RM. Especially when you consider how much cheaper it is to send items with our competitors.
For a company losing a million a day not charging for a service doesn't make sense even if it were 30p undercutting absolutely everyone,it puts more time on going to more houses whether your in the area or not more petrol more in van if parcel not there more wasted time,company's are meant to make profit not give money away,company's who give free delivery incorporate the price into the product its nigh on a year RM just give that extra profit away,they have a history of doing stupid things you have to much faith in them.
If you charge extra on top of the postage, it will dissuade people from using the service entirely. They will simply drop it into a Post Office when passing, and we lose money via the cut the PO takes from posting this way. It is a way to build up loyalty and establish a user base that you can then eventually start charging. RM want it to be as convenient as possible to send items using its services, and offering to collect for free is just another way of doing so.
That's a massive assumption on your part - spoken from your soapbox with the 'wisdom of Lou' banner fluttering above it - sustained by all the hot air you spew.
Unless you have access to hard data [which you won't unless you are a senior manager] based on people's preferences regards leaving their house to post an item or pay X amount of money to have it collected from home then you are just blathering for the sake of it [as usual].
Personally, I value my time so if my round trip to the post office takes me 30 minutes and then I have to stand in a queue for 5-10 minutes then I'm thinking the 'cost' is far more than paying a pound for my postie to collect a parcel. But that's just me.
But it's not just about how much money RM generates, or doesn't if it's a free collection. There is also a cost side to the equation. We are being paid our hourly rate and that translates into close to £1.50 every 5 minutes when you take into account pension and employers NIC. So it is a case of how that £1.50 can be most effectively used to generate profit.
Blathering for the sake of it, on an internet forum. The nerve!
The irony of you claiming to offer an objective overview of the situation, then prefacing sentences with ‘Personally’ should be lost on nobody. We are all offering our personal opinions. Quit your blathering already.
the difference is I might offer my opinion once or twice a week - you are posting dozens of times a week - you are perhaps the most opinionated postman in Britain [not to mention saddest] - there's something for you
having said that, if it wasn't for you this forum might die a death - so crap on
Ah that old chestnut again. Let’s check the stats.
0.27 posts a day for me. 0.18 posts a day for you. It would seem that neither of us are that prolific really, but I appreciate you taking notice. As to your other point - the saddest? Behave, I don’t moan and bitch when asked to collect parcels, for free or otherwise, during my working day. If anything, I consider myself pleasantly jovial, to such a degree that I rarely respond to direct insults slung my way.
