Trust survey coming around and management pushing us to fill it in. Correct me if I'm wrong but do management get a bonus if so many are filled in and returned.
Intrigued
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TRUST SURVEY
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notts1862
- MAIL CENTRES/PROCESSING
- Posts: 132
- Joined: 07 Feb 2013, 08:39
- Gender: Male
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mw7485
- Posts: 123
- Joined: 02 Dec 2013, 15:41
- Gender: Female
Re: TRUST SURVEY
I seem to remember its part of their balanced scorecard - so, not exactly a bonus for it, but it does go towards their bonus if its still the same as it was.
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BenacreNick
- Posts: 1146
- Joined: 18 Jul 2022, 13:27
- Gender: Male
Re: TRUST SURVEY
Refuse it and refer your manager to your CWU Rep.
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seesred
- EX ROYAL MAIL
- Posts: 123
- Joined: 24 Feb 2015, 18:44
- Gender: Male
Re: TRUST SURVEY
I vaguely remember, so I could be wrong, that at one time staff used to get some kind of small reward as an incentive to complete it. Managers were always very keen that we should. The last time I did one, when we had a work time learning review of results, they bore no relation to any answers anyone said they had given, so we wrote it off as a fix and a waste of time.
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32669
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: TRUST SURVEY
Royal Mail Trust Score have a gateway of 70% on a national basis for managerial bonuses.
Last year it was 68%-Simon decided that the luvs would get their bonus anyway...
RMCtv : Simon 'I'm not a flash in the pan' Thompson : Big Trust Survey - flash results : Bonus for managers despite not hitting targets!
#Liar liar-pants on fire!
Last year it was 68%-Simon decided that the luvs would get their bonus anyway...
RMCtv : Simon 'I'm not a flash in the pan' Thompson : Big Trust Survey - flash results : Bonus for managers despite not hitting targets!
Simon Says
we need trusted relationships everywhere - only when an average score of 70 across the country is achieved will the normal managers bonus become available to for everyone who is eligible - it is not a trust bonus, trust is how you get access to the bonus - and it is not about the performance of one site - it is about an average improved performance everywhere
#Liar liar-pants on fire!
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32669
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: TRUST SURVEY
Keith Williams:
there is the trust survey
that Mr Thompson spoke about, which is the 50,000 people who input into
how they feel about their manager. That score is increasing. Then the
board gets involved at two additional levels.
One is what’s called
“employee voice”, where the board goes directly to the workforce to
ascertain if there are any issues that are affecting the workforce, so that is
direct engagement from board to workforce.
Then the last one is a “speak
up” survey, which is common practice in companies. If people have an
anonymous complaint to make, or any complaint to make, they can make
it anonymously, without management involvement.
there is the trust survey
that Mr Thompson spoke about, which is the 50,000 people who input into
how they feel about their manager. That score is increasing. Then the
board gets involved at two additional levels.
One is what’s called
“employee voice”, where the board goes directly to the workforce to
ascertain if there are any issues that are affecting the workforce, so that is
direct engagement from board to workforce.
Then the last one is a “speak
up” survey, which is common practice in companies. If people have an
anonymous complaint to make, or any complaint to make, they can make
it anonymously, without management involvement.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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rogersh
- MAIL CENTRES/PROCESSING
- Posts: 1373
- Joined: 26 Oct 2011, 11:31
- Gender: Male
Re: TRUST SURVEY
Extract Transcript quote from Ricky McAuley at the select committee recall on 22 February 2023.
..."There is an important point I want to make. There are some examples of where I don’t approve of what has been shown, with the three examples of what has been shown, but I have to challenge firmly the generalisation of the culture that we are trying to create at Royal Mail. We are trying to create a supportive culture where postal workers get the support and help that they need. Particularly, we mention people who are elderly, and the different types of jobs that they are able to do later in their career, and people covered by the Equality Act as well. We are a very responsible employer when it comes to how we treat our people. In our most recent engagement survey of 50,000 colleagues, a key attribute is that “the line manager treats me fairly” has improved by seven points to 80%. It is one of the highest scores. So we don’t see that in our local relationships. We clearly have room for improvement, and we wholly accept that."....
Extract Transcript quote from Simon Thompson at the select committee recall on 22 February 2023.
..."The point that Ricky made is absolutely right. If we have a look, we did a recent survey which over 50,000 people responded to in the last six months. The key question was, “Does your manager treat you fairly?” It is a very clear question. The answer, in a very positive “yes”, was 79% of the time—plus seven percentage points. Let’s be frank, the last six months, with industrial action in the organisation, has not been the happiest situation. There has been tension. I would suggest that maybe it has not been at its best for understandable reasons. I have to say, I must stand firm with all our managers, who I find, on the vast majority of the occasions I meet them—actually, all the occasions—are decent people trying to do the right thing. Have some people got some things wrong? Clearly, they have. We have clearly addressed some of them, including me actually visiting one place."...
..."There is an important point I want to make. There are some examples of where I don’t approve of what has been shown, with the three examples of what has been shown, but I have to challenge firmly the generalisation of the culture that we are trying to create at Royal Mail. We are trying to create a supportive culture where postal workers get the support and help that they need. Particularly, we mention people who are elderly, and the different types of jobs that they are able to do later in their career, and people covered by the Equality Act as well. We are a very responsible employer when it comes to how we treat our people. In our most recent engagement survey of 50,000 colleagues, a key attribute is that “the line manager treats me fairly” has improved by seven points to 80%. It is one of the highest scores. So we don’t see that in our local relationships. We clearly have room for improvement, and we wholly accept that."....
Extract Transcript quote from Simon Thompson at the select committee recall on 22 February 2023.
..."The point that Ricky made is absolutely right. If we have a look, we did a recent survey which over 50,000 people responded to in the last six months. The key question was, “Does your manager treat you fairly?” It is a very clear question. The answer, in a very positive “yes”, was 79% of the time—plus seven percentage points. Let’s be frank, the last six months, with industrial action in the organisation, has not been the happiest situation. There has been tension. I would suggest that maybe it has not been at its best for understandable reasons. I have to say, I must stand firm with all our managers, who I find, on the vast majority of the occasions I meet them—actually, all the occasions—are decent people trying to do the right thing. Have some people got some things wrong? Clearly, they have. We have clearly addressed some of them, including me actually visiting one place."...