Latest disregard of the USO

[dazzler123]

So we had the auto parcel next day redlivery come in this week, which is even less time to deliver letters once again giving priority to getting rid of parcels first. Taking out yesterdays parcels today means more mail being having to be sacrificed and left in the frame, then more time end of day putting stickers on said parcels. How can they be so brazen after the public humiliation of the committee, then the nerve raising prices of stamps again?

We had our revision of the revision today, and it is beyond laughable. Workers know it, line managers know it but have to put on a brave face. We noted an extra 4 miles in the van than normal faffing around chasing specials all over, then doubling back later for the odd tracked missed earlier.

Weve had members of the public turning up at the office asking for their mail, why are the board still not being dragged over the coals over this, everyone knows its being failed on purpose but they get off scott free

[enskied]

Be honest , the USO does not exist anymore.
Our office has been blatantly disregarding it for about years. OFCOM rely on on the "factual" information supplied by RM.
We all know there is no such thing.

OFCOM should be investigated for incompetence. It it a worthless ombudsman.

[11aaa222]

So we had the auto parcel next day redlivery come in this week, which is even less time to deliver letters once again giving priority to getting rid of parcels first. Taking out yesterdays parcels today means more mail being having to be sacrificed and left in the frame, then more time end of day putting stickers on said parcels. How can they be so brazen after the public humiliation of the committee, then the nerve raising prices of stamps again?

We had our revision of the revision today, and it is beyond laughable. Workers know it, line managers know it but have to put on a brave face. We noted an extra 4 miles in the van than normal faffing around chasing specials all over, then doubling back later for the odd tracked missed earlier.

Weve had members of the public turning up at the office asking for their mail, why are the board still not being dragged over the coals over this, everyone knows its being failed on purpose but they get off scott free

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viewtopic.php?f=87&t=109817&p=1053044

Cuz you have idiots like this as managers who thinks we are all "lazy bastrads" his words not mine.

And for thinking like this they get big bonuses

[seaside]

The items I had yesterday and had to bring back out today, had to bring all back again.

[dazzler123]

The items I had yesterday and had to bring back out today, had to bring all back again.

so its writing out 2 cards to get rid of one parcel. Comedy

[smok3y666]

Be honest , the USO does not exist anymore.
Our office has been blatantly disregarding it for about years. OFCOM rely on on the "factual" information supplied by RM.
We all know there is no such thing.

OFCOM should be investigated for incompetence. It it a worthless ombudsman.

OFCOM only know what RM tell them. If all they get told is that RM are fulfilling the USO why should they believe otherwise? Start taking pictures of mai left in frames and parcels getting left behind and start whistle blowing.

[rambo1]

It's when you're in the callers office and someone comes in for a parcel they missed yesterday as they only live around the corner so they popped in on way to work, only to have to tell them that you can't give them the parcel that's residing 5 paces away on a shelf behind you because the rules say it has to go back out on delivery today. To which the reply is but i'm at work that's why i've come in now, to which you say, those are the new rules. Who thinks this stuff up , it is crazy. There will be no royal mail in 2 yrs max.

[dazzler123]

Sure i heard auditors were coming in, but they dont seem to be any rush. Plenty of time for our overloard to be gone and not have to answer for it anyway

[Duesouth]

As Si keeps on mentioning that letters have been in decline and as a result it's not making as much revenue as it did ten years ago.

This does not give anybody on the board the right to dictate that parcels give priority over mail but unfortunately that's what has happened since covid.

I'm not sure what the regulator (ofcom) can actually do to put a stop on mail being delivered every couple of days. I don't see any need for first or second class stamps because the public are being fleeced either way, it should be a fixed price as the next working day especially for first class is not guaranteed and in fact could take up to 5 days before they get that piece of important or not so important mail.

All this bombardment of more work being thrown at us has made the job more difficult to complete. Funny thing is, the job hasn't got any more physically challenging, in fact its probably been less as it's been planned to fail all along.

[Mr Rush]

As ever, it's hard to determine whether malice or incompetence is at work. At this point I believe the government is leaning on Ofcom to do nothing substantive about the dereliction of our service obligation. If there were any regulation actually in force the company would be prevented from rolling out methods which further negatively impact on the provision of the USO.

'We're a packet company now' is the parasite about to burst out of the ribcage of the USO.

[enskied]

As Si keeps on mentioning that letters have been in decline and as a result it's not making as much revenue as it did ten years ago.

This does not give anybody on the board the right to dictate that parcels give priority over mail but unfortunately that's what has happened since covid.

I'm not sure what the regulator (ofcom) can actually do to put a stop on mail being delivered every couple of days. I don't see any need for first or second class stamps because the public are being fleeced either way, it should be a fixed price as the next working day especially for first class is not guaranteed and in fact could take up to 5 days before they get that piece of important or not so important mail.

All this bombardment of more work being thrown at us has made the job more difficult to complete. Funny thing is, the job hasn't got any more physically challenging, in fact its probably been less as it's been planned to fail all along.

Have to say I agree with you in some respects .
I was once a manic postie doing my best to get things done. Now I don't worry about failing outside because it's not doable.

All my stress is indoor.

[RTP]

It's when you're in the callers office and someone comes in for a parcel they missed yesterday as they only live around the corner so they popped in on way to work, only to have to tell them that you can't give them the parcel that's residing 5 paces away on a shelf behind you because the rules say it has to go back out on delivery today. To which the reply is but i'm at work that's why i've come in now, to which you say, those are the new rules. Who thinks this stuff up , it is crazy. There will be no royal mail in 2 yrs max.

Is this for real. Seriously?

What set Royal Mail apart from all the other Couriers was the LOCAL callers offices that were open ALL DAY.

[dazzler123]

As ever, it's hard to determine whether malice or incompetence is at work. At this point I believe the government is leaning on Ofcom to do nothing substantive about the dereliction of our service obligation. If there were any regulation actually in force the company would be prevented from rolling out methods which further negatively impact on the provision of the USO.

'We're a packet company now' is the parasite about to burst out of the ribcage of the USO.

I don't get the contradiction of the gov insisting on the 6 day delivery, to then not really be bothered if it fails anyway

[guardianangel]

I wonder if MP's might get involved when they lose their elections when all their canvassing literature is left in the office,trays and trays of Labour leaflets left in our office,makes you wonder whether Royal Mail have a vendetta against Labour, Darren Jones seems you have p---ed them off.

[norris9]

Just bring it all back at your finish time and smile as you hand it all back to your line manager to deal with.