Royal Mail blames Europe for late deliveries

[TrueBlueTerrier]

http://www.westerntelegraph.co.uk/news/ ... veries.php

Late postal deliveries affecting many parts of Pembrokeshire look set to be permanent as Royal Mail struggles to find solutions to a new European law which restricts the speed of its carriers.

Royal Mail has had to comply with the new EU road transport directive which introduced lower speed limits for some vehicles.

This means lorries which transport mail down the M4 to Pembrokeshire can only travel at 57mph.

As a direct result, postal workers at sorting offices including Pembroke Dock have been told to clock on an hour later at 6.30am and this has delayed deliveries by an hour Because of Pembrokeshire's peripherality, the effects of the new transport directive are more apparent here than other areas of the UK.

Royal Mail insisted "customers can be reassured that Royal Mail is working hard to minimise the impact of these changes across the country".

A spokesman said it would continue to make the last delivery by lunchtime in urban areas and mid-afternoon in rural areas.

But Gordon Barry, secretary of the Narberth Chamber of Trade, said words were of little comfort to businesses which relied on an efficient postal system.

"If an order arrives in the post at 9am it is possible for a businesses to process this on that day. If it doesn't get there until lunchtime or later, then this can't be done," said Mr Barry, who lives near Llawhaden and doesn't usually receive his mail until 1.30pm.

"To the customer it would appear that the customer service element of the business is lacking when in fact it is the fault of the postal system."

Mr Barry suggested that as the standard of service deteriorates businesses will gravitate further towards the internet.

"The Royal Mail is shooting itself in the foot again. If they are not providing good service the internet is a very viable alternative," he added.

Mr Barry also questioned why Royal Mail didn't transport its post by train. For towns with stations and sorting offices such as Narberth, Haverfordwest and Pembroke Dock this would be a sensible alternative, he suggested.

However, Royal Mail said this means of transport was abandoned a few years ago.

"A decision was taken at the time to cease the use of trains and instead to maximise the use of our vehicles. By ensuring they are not running with empty or low volumes of mail, we managed to reduce our costs and also our road miles," said its spokesman.

[jinglejangle]

More bullsxxx from RM.The post was this time anyway before the official change came in for the vehicles.Customers have been shafted ever since they went to a single delivery and saying otherwise is nothing more than lies.

[k979aaa]

http://www.westerntelegraph.co.uk/news/ ... veries.php

Late postal deliveries affecting many parts of Pembrokeshire look set to be permanent as Royal Mail struggles to find solutions to a new European law which restricts the speed of its carriers.

Royal Mail has had to comply with the new EU road transport directive which introduced lower speed limits for some vehicles.

This means lorries which transport mail down the M4 to Pembrokeshire can only travel at 57mph.

As a direct result, postal workers at sorting offices including Pembroke Dock have been told to clock on an hour later at 6.30am and this has delayed deliveries by an hour Because of Pembrokeshire's peripherality, the effects of the new transport directive are more apparent here than other areas of the UK.

Royal Mail insisted "customers can be reassured that Royal Mail is working hard to minimise the impact of these changes across the country".

A spokesman said it would continue to make the last delivery by lunchtime in urban areas and mid-afternoon in rural areas.

But Gordon Barry, secretary of the Narberth Chamber of Trade, said words were of little comfort to businesses which relied on an efficient postal system.

"If an order arrives in the post at 9am it is possible for a businesses to process this on that day. If it doesn't get there until lunchtime or later, then this can't be done," said Mr Barry, who lives near Llawhaden and doesn't usually receive his mail until 1.30pm.

"To the customer it would appear that the customer service element of the business is lacking when in fact it is the fault of the postal system."

Mr Barry suggested that as the standard of service deteriorates businesses will gravitate further towards the internet.

"The Royal Mail is shooting itself in the foot again. If they are not providing good service the internet is a very viable alternative," he added.

Mr Barry also questioned why Royal Mail didn't transport its post by train. For towns with stations and sorting offices such as Narberth, Haverfordwest and Pembroke Dock this would be a sensible alternative, he suggested.

However, Royal Mail said this means of transport was abandoned a few years ago.

"A decision was taken at the time to cease the use of trains and instead to maximise the use of our vehicles. By ensuring they are not running with empty or low volumes of mail, we managed to reduce our costs and also our road miles," said its spokesman.

And pray what speed did the vehicles go before 100 mph 120 mph no 60 mph now even if it was a sixty mile trip it would take three minutes longer are royalmail going green for if they truly are their must be snails pulling these vehicles!.

[F0zziebear]

The 2nd delivery was an expensive luxury hangover from former days. Quite simple if these businesses want to pay the true cost of the service they get then they will get the service they want/ Their service is subsidised by urban mail in places like London. For example, it does not cost 32p a letter to take it from an N postcode to an NW postcode.

For too long businesses in this country have got an amazing postal service and not paid for it, instead the whole public have paid for it. In my opinion that isn't right.

[k979aaa]

The 2nd delivery was an expensive luxury hangover from former days. Quite simple if these businesses want to pay the true cost of the service they get then they will get the service they want/ Their service is subsidised by urban mail in places like London. For example, it does not cost 32p a letter to take it from an N postcode to an NW postcode.

For too long businesses in this country have got an amazing postal service and not paid for it, instead the whole public have paid for it. In my opinion that isn't right.

For "fOzziebear" is correct for it is not "MIGHT BE BULLSHXX BUT...." is!. For what has happened is BIG buisness our customers as :cfo & :lfo see it have reaped the reward's of postal market deregulation!. And the customer as we see it and the public have paid the price a doubleing of price's in twenty year's and the service get's poorer. FIRST CLASS IS NOT SUCH ANYMORE IT IS NOW A SECOND CLASS SERVICE FROM A THIRD RATE COMPANY!. :cfo & :lfo