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New for Tracked - "Can't be safeplaced/neigboured"

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
pieoftheday
Posts: 1834
Joined: 11 Mar 2010, 16:43
Gender: Male

Re: New for Tracked - "Can't be safeplaced/neigboured"

Post by pieoftheday »

fb1969 wrote:
13 Jan 2023, 17:26
It is the postie's decision whether to follow the instructions or not, regardless of who gave them. Doesn't matter if there is a safeplace stated, it is the postie's discretion on whether to use it.
Iff things went tits up I bet a manager would beg to differ
steve1873
Posts: 800
Joined: 08 Oct 2007, 13:55

Re: New for Tracked - "Can't be safeplaced/neigboured"

Post by steve1873 »

fb1969 wrote:
13 Jan 2023, 17:26
It is the postie's decision whether to follow the instructions or not, regardless of who gave them. Doesn't matter if there is a safeplace stated, it is the postie's discretion on whether to use it.
Whilst you are correct, if an instruction not to safe place or leave with neighbour is attached to an item, the PDA won't allow you to select either option.

Of course, you can still safe place it or deliver it to neighbour if you so choose, but you would be doing so by selecting delivered to customer and if a denial of receipt complaint was made you might find yourself in a difficult position.